Read genuine traveler ratings & reviews to find your perfect stay.
Posted onDec 5, 2024
Guest User
One of the best hotels I have stayed in in Japan! When we drove to the door, someone was already there to help us carry our luggage to the room! The room is also very large and very clean, and the private hot spring is really nice! The only thing you need to pay attention to is that the place is relatively remote, which will be more troublesome if you are not traveling by car~
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Price per night from:£231
Posted onJun 7, 2024
NuonuokafeiThe bad reviews of the service were for the agency and Ctrip customer service. Later, Ctrip customer service apologized to me sincerely. It is best to book on the official website yourself. The agency is too bad. The service of the hotel is excellent. The hotel is in Kurokawa Onsen. I am a free traveler and do not drive myself. The transportation is inconvenient. There is no train, only bus, and there are only three buses a day. The Kurokawa Onsen bus station is an unmanned station with no toilets, no taxis, and no business. Based on some common sense about the inconvenience of transportation in the secret hot spring, I asked Ctrip customer service to make an appointment for the station the day before, and was told that there was no pick-up service and I had to walk there myself. At that time, I felt that it was wrong. Apple navigation said that it was 20 minutes away. As a result, I was dumbfounded when I arrived at the station. I contacted the hotel myself. The front desk did not speak English well. He asked me where my name came from and immediately knew that he sent a car to pick me up. When I arrived, the driver bowed and apologized to me. It took 5 or 6 minutes to drive to the hotel. It was all uphill without signs. When checking in, the hotel staff said that they wanted to ask me how to get to the hotel, but the agency was a landline and no one answered. The hotel has always had a pick-up service. Yueguangshu Hotel is almost perfect. There are only 8 rooms, each of which is very good, and the facilities and supplies are extremely attentive and of excellent quality. Each room has two indoor and outdoor hot springs. The hot spring water is of excellent quality and is really skin-beautifying. The food is top-notch and very enjoyable. In addition, the hotel does not need to find staff who can speak Chinese. Japanese employees are much more polite and enthusiastic. It is enough to use translation software or gestures. The main reason for coming to Japan is that I like the enthusiasm and uncompromised service. In short, Gekkoju is worth a try and I will come again. The water quality of Kurokawa Onsen is well-deserved. There are also high-quality hotels such as Takefu. It is up to you to choose a budget. They are all quite good, but it is too deserted and the transportation is inconvenient. There are no convenience stores or coffee shops, only two or three restaurants. If you want to stay a few more days and stay in a few more hotels, you don’t know where to go after checking out at noon.
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Price per night from:£718
Posted onOct 7, 2025
Chuck Chuang
I love the interior of this resort. The staff members are really friendly and helpful. I had little knowledge in selecting local onsen resort, so my initial expectation was not high. Much to my surprise, I love everything this hotel has had. Facility wise everything looks brand new. The room is spacious and comfy. The public bath and indoor onsen are big and clean.
As for the meals, the presentations were good and they were delicious. I have no complaint about it. Keep up with the good work. Look forward to staying there again.
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Price per night from:£245
Posted onApr 22, 2025
Guest User
Is this spa hotel well equipped? The room facilities are very thoughtful and in place, there is a private hot spring in the room, which is very comfortable. The staff is cordial and hospitable. They took the initiative to introduce the surrounding environment, and there was a row of people relaxing and feeding the ducks for free, which was really interesting. The breakfast was delicious and rich. The staff was very considerate and knew that my grandma didn't eat fish, so they replaced her breakfast with fried chicken. I will stay in this hot spring hotel next time.
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Price per night from:£224
Posted onJul 24, 2026|Japanese-Western Style Room With Washbasin [Non-smoking]
Guest UserIt was the greatest experience I have had in onsen hotel staying. Everything was the greatest with no room to complain. Exceptional service, nice private onsen (reservation required), spacious and clean rooms, free drinks, dinner with wagyu beef, quiet and relaxing environments. I left my jacket in my room, after I left, they even email me to offer options if I want to have the jacket back. They finally arranged to courier the jacket to my hotel I stayed afterwards (courier fee COD). I appreciate this service a lot, they truly want me to have a nice trip with no regrets. I highly recommend this onsen hotel, very valuable for this low price!
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Price per night from:£162
Posted onMar 22, 2025
Guest User
The hotel is responsible for free pick-up and drop-off and the service is very kind. It can be seen that the hotel has been around for some years and there is no elevator, but the enthusiastic staff will take the initiative to help carry the luggage. There are 5 bathing seats in the large bathing area, which is slightly insufficient. When we take a bath, there is a shower head that is broken. It can squeeze one for 2 people. The girl behind has to wait for the family room. It is enough for one person, and up to 2 small couples are crowded. There are many pools in the big bath, and there is a mixed soup that can see the waterfall by the river. The scenery is good. The hotel is a bit far from the main hot spring road. I walk slowly. It takes half an hour to go back and forth.
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Price per night from:£241
Posted onApr 6, 2024
Heng Chi Aaran
It’s a good private house.
But I’m won’t recommend if weather is cold or raining, or if you’re traveling with young kids.
I travelled with my family with two toddlers.
The bath and onsen are outdoors, not quite well lit and not well covered.
The hot water water pressure is low, and the water is either very hot or very cold.
It was a cold, raining and windy that night.
It was a horrible experience for us because of the above, and the kids had a lot of trouble taking a bath. And we were worried they might catch a cold.
And strangely the door lock of the bath is locked from the outside and not from the inside.
Also remember to buy food before entering.
We bought ours and cooked our own dinner.
Otherwise, it’s a good private house, probably best for adults.
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Price per night from:£76
Posted onFeb 27, 2026
nuyhseung
The service was absolutely incredible. The location was a bit awkward, being a 5-minute drive from Kurokawa Onsen (but a 30-minute walk). I emailed them beforehand to explain the situation and requested a pick-up, which they happily accommodated. We even missed our pre-booked highway bus from Fukuoka to Kurokawa and had to change the time on the day, but they still helped us. The highway bus was incredibly slow, making us 40 minutes late for our agreed-upon pick-up time. I almost teared up feeling both apologetic and grateful to the elderly owners, who helped us so kindly without showing any sign of inconvenience. I want to express my sincere gratitude again. Thank you so much! Thanks to them, my four friends and I had a wonderful trip in Kurokawa.
The owner's wife advised us in Japanese to book a taxi for the evening from the information center. However, as our Japanese isn't very good, we kept putting it off and ended up not booking one. As a result, after finishing our onsen and dinner, my four friends and I had to walk for over 30 minutes along a dark forest road to get back to our accommodation ㅠㅠㅠㅠㅠㅠ. For others, please make sure to book a taxi for your return trip at the information center as soon as you arrive at the onsen. It's a very rural area where you can't call for a taxi, and cars are rarely seen after 8 PM. Walking back to Mori No Cottage is just not something a person should do. It was so hard. It was dark, scary, and the uphill climb was exhausting.
Aside from that, the accommodation itself was excellent. It was a wooden cottage, and I heard the owner's husband designed it himself. It was a very comfortable, clean, and pleasant place to stay. The next day, we had to return to Fukuoka, so they helped us with a pick-up to the highway bus stop at 9:30 AM. However, they dropped us off at the wrong spot, and it could have been a big problem if we hadn't moved to the correct location. We almost missed the bus again. I think there was a communication error because our Japanese isn't very good. It turns out we were supposed to get off at Fukuoka Airport, not Yufuin or Beppu. Thankfully, we managed to get to the correct stop, so there were no issues in the end. I think it's crucial for others to communicate very clearly. All in all, I was truly grateful and happy.
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Price per night from:£77
Posted onJun 11, 2025
Guest User
The room was spacious. It was my first time staying in a dome-shaped room, and it was very comfortable.
The buffet had a lot to choose from, so I was able to eat healthy food.
There were a lot of people, so we had to wait a little, but it wasn't a problem.
The surrounding facilities were also well-equipped, so we were able to use the various relaxation spaces. I'd like to go again.
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Price per night from:£106
Posted onApr 2, 2026
LisaSp
We had a wonderful stay at the Power Spot Campsite. The owner was super friendly and helpfull. He helped us with all of our questions and gave us some great recommandations.
We arrived on a rainy day with our bicycles and were so happy about the cozy tiny wooden house and a warm shower. We had an amazing view of the mountains and the shrine and it was even possible to make a campfire infront of the little house. It is a magical place. Also there are many cute and friendly cats. We would defenetly visit again!
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Price per night from:£21