Best Montego Bay Hotels

"There was no one there to pick us up from the airport even though I called the day before and was told to send a WhatsApp message when we arrived at Sangster Airport and waited at Column A, but no one came. We even tried to contact the hotel, but could not get through. In the end we had to make our own way to the hotel from the airport after 8.30pm at night. This is unacceptable. The room we had was near the top and there was no lift. There were plenty of stairs which was not acceptable as are both in our late 60s. If I had known this was the case, I would have not booked this hotel. The staff were nice, but the hotel needs a re-vamp."

"The hotel was great value for the price, excellent location on the hip strip. If room is at the back then you’re away from the noise in the strip. The only drawback is that the hotel does not provide access passes to Doctor’s Cave beach which a lot of the hotels in the area does. Harmony Beach Park is free and it’s an easy walk"

"The room we had was very spacious and comfortable however, there were small insects in the rooms and the locks on two of the windows were broken. The restaurant service was extremely poor, it took over 1 hour to get our meal order, the portion of food served for breakfast was limited. Hair was on the fruit salad for 2 consecutive mornings. Staff were very friendly especially Mrs Beverly. She was amazing!"

"I booked for someone else but nice, spaces and a clean room. Good price Will book again"

"This was my first all inclusive hotel experience in jamaica. It was excellent from check in point onwards. All staff members were exceptional, customer service second to none. The variety of food included traditional as well as other selections and was great. If there was a downside it would be the traffic noise that could be head from room 643, maybe a better sound barrier would help. Also even though it is not totally the responsibility of the hotel, they arranged for transportation to the airport, approximately 5 minutes away for which we were charged £37 for 2 people! A better choice of taxi driver who charges a fairer price should be considered. Despite that I would definitely use S hotel again and recommend to others, especially those who only trust the larger more commercial establishments"

"I enjoyed my stay at Toby’s . My rooms were beautiful for the three of us. The staff members were very friendly from the front desk to the security guards and housekeepers. Special shout out to Wilton he made our day starting with breakfast in the dining room. The food was great and reasonably priced. Will definitely stay again."

"Great location and great view from room. The rooms have a lot to be desired. They are old and somewhat dirty. Although that may add to the charm for some people. Great view from the room , decent buffet okay Snack bar, staff was in the restaurant a friendly although I found at times the reception staff were slow and not the most pleasant. It was disappointing when I needed to change for my taxi but they didn’t have any to give me and I had to overpay my taxi driver from the airport. In addition to that this hotel charges more $20 to get to the airport then the normal taxi services do. I’m not gonna say that it’s a horrible stay but unfortunately my expectations were not met by a long shot . Good value for the price though I guess"

"Met a lot of people"