"pros:
- bed/pillow very comfy!!
- spacious room
- clean
- smart tv
- have mini fridge
- eatery place within walking distance just behind hotel, hotel also have in house cafe
cons
- showerhead attached together with bath tub, water can get messy and a bit slippery, wished they have seperate space for shower
- wifi slow
- room a bit dark as they use yellow lighting
overall ok, access card a bit troublesome if you dont know how to use
rating: 8/10"
"Right in the middle of the best shopping centre in Miri. Very polite front counter and hotel main entrance staff.
Unfortunately, when we arrived late at night, there is plumbing maintenance on our floor and no water supply was available. We went to bed without a hot shower after a long day travelling.
It would be nice to be informed prior to or on check in, or provide room at a different floor."
"The room and bathroom were clean and well maintained, which I appreciated. Location is very convenient—right above Bintang Megamall, so shopping and food options are easy to access."
"I don't know how many times I have booked this hotel but as always the service is so good, the amenities almost complete it's just that toothbrush usually given 2 but this time the toothbrush has 1 only but luckily the staff give another toothbrush when I ask for it 😊"
"Hotel is just few minutes away from the airport, convenient for a late-night flight arrival into Miri. Basic amenities. Met expectations as mainly here for transit in between flights."
"*Review: Kingwood Hotel Miri*
I was pleasantly surprised to receive a complimentary room upgrade, possibly due to my late-night arrival. I was given a premium room, which added extra comfort to my stay.
The staff were genuinely friendly and welcoming — from the reception desk to the restaurant team.
Breakfast is served à la carte, while drinks, fruits, and bread are available for self-service.
Overall, the service and hospitality truly reflect *5-star hotel standards*, especially in terms of staff professionalism and guest comfort."
"I had a wonderful stay at this hotel. The room was clean and beautifully decorated, providing a comfortable and relaxing atmosphere. The staff was very helpful and friendly, making check-in and any requests hassle-free. The location is excellent, close to many attractions and convenient for exploring the area. Overall, a fantastic experience I would recommend!"
"Overall service is good and quality up to par, although some suggestions for washroom improvement:
1) stubborn dirt hidden at the corner and cracks might have risk of domestic infestation especially with humid and wet environment - might require better disinfectant and cleaning reagents to deal with those, regular maintenance and surveillance may require to reduce lesser effort in dealing major issues (both construction and health) in the future
2) it'd be awesome if a manual water bidet hose is installed instead of the one's installed inside the toilet bowl, it may be difficult to control the pressure... and also considering the hygiene part some people may find it inconvenient... that'd cause pain for real, physically. 🤣
Keep up the good work. Would definitely come back again. 👍🏻"
"We enjoyed our stay at mega hotel. My kids love it very much especially the swimming pool makes them don't want to fly back to Johor. Thanks Mega Hotel for your good services while we are there. The Food for room services also Great. I ate the Laksa sarawak it was marvellous taste."
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9.4/10
Amazing
II am GLet me share my experience at this hotel for the 3day and 2night stay for my sister birthday trip! Seriously “ This was the best hotel that i had visited. Salute to the all services from the entrance, check in and check out as well. The hotel staff beyond my expectations, i think they all well trained on providing services !! You all deserved five stars rates. I touched a-bit on the breakfast, not much variety on that day, But all was fine and acceptable. Anyway , all was the best! Thank you so much for the great hospitality.
EExplore the world with JosephThe hotel is centrally located in the heart of Miri city, right in front of the Seahorse Waterfront. My room, which was upgraded as my original booking was full, faced the river and offered a stunning view, especially during sunrise and sunset—a gesture I truly appreciated. I thoroughly enjoyed my stay, particularly with the added benefit of 24-hour gym access. The gym facilities and equipment were impressive compared to those in other hotels I’ve experienced. I will definitely return, not only for the excellent amenities and facilities but also for the outstanding service provided by the staff in taking care of their guests.
DDe XingThe hotel is located at a convenient location, at the center of Miri city. We got the street view room which comes with some problems. It can become noisy at night as the road in-front is very busy. On the first night I could not really can a good sleep due to the noise but subsequent nights I used ear plugs which solves all the problem.
The hotel provides free parking to it's guests, there are only about 10 open-air car lots in-front of the hotel if there are no available slots the staff allowed us to park beside the building. There is a cafe right beside the lobby of the hotel and many restaurants within walking distance around the hotel. It is not recommended to park outside the hotel building zone as you might get fined.
Wifi was bad at the level that I was staying at, my mobile data has better connection haha. The room was really spacious and the TV has hdmi plug so we just played our own media in it. Overall it was a good experience given the price per night.
ZZhileChanWhat was quite off-putting was finding leftover fried noodles in the fridge, completely unsure how old they were or who left them. To top it off, there were ants in the bathroom.
Breakfast was just so-so and not very appealing. I'd highly recommend taking a taxi into town for meals instead, as there are so many great food options there.
There's no beach, but you can find hermit crabs along the coastline. Kids can still enjoy the pool, and getting a taxi is quite convenient.
JJennifer YentyThe unit where we stayed is clean, have a breathtaking full view of the sea. Miss Nisa is very helpful to inform me the unit that we supposed to stay according to my booking have problem with their air-conditioning. So she change it to another unit. We really enjoy staying at Bay Resort. We can brisk walk and sight seeing. There's a lot of Chinese restaurants nearby too. Its a great experience to us as this is our first time coming and staying in Miri. This place is recommended to travellers with families who loved beaches and love to listen to the sound of the waves.
YYna Ali AkbarI had an overall pleasant experience during my stay at this hotel. The property was very clean, and the bed provided excellent comfort, ensuring a good night’s rest. I also appreciated the sense of safety within the hotel, which contributed greatly to a worry-free stay.
The location is another strong point, as it is situated in the city and conveniently close to restaurants, shopping malls, and popular attractions. This made getting around both easy and enjoyable. Additionally, the staff were consistently friendly and professional, which created a welcoming atmosphere.
One area that could be improved is the check-in procedure. At present, the process requires the identity card of the person who made the booking. This can be inconvenient in cases where a reservation is made on behalf of family or friends as a surprise. Allowing check-in using the booking number or the guest’s name would provide a smoother and more flexible arrival experience.
Overall, I was satisfied with my stay and would recommend this hotel, with the hope that such enhancements to the check-in process can be considered in the future.
JJuanThe room is clean and nice but toilet has some smell. I think the drainage got problem.
The water heater is not so friendly use, hard to adjust to get hot and warm water. But the water splash rate is superb nice if can easy adjust the temperature, it'll be perfection.
The location is not so good. if go outside come back have to make a very big U-turn. But can be accept after all it is a resort hotel for golfer.
I stay at ground floor Room G10 but the side behind exit is a problems. anyone can open and access in without any room keys. Security wise should be concerned.
The room main door below have a big gap, off the light also can see bright light come in. So even you off the line if someone passing by csan see shadow movement.
Good luck and thanks.
Lli_yingThe location is convenient for getting around. Service is average, with no special treatment even for guests staying multiple days.
When I requested to change rooms, it was rejected as I was extending my stay day by day, and the front desk said I could only change if I switched room type. They told me I could ask the cleaner to come, but they mainly collect rubbish, and the floor after mopping was even worse than before.
Amenities are acceptable. Breakfast is basic and almost the same every day — only one main dish changes. After a few days, I honestly got tired of it. I also didn’t like that someone entered my room without permission, even though I clearly told the front desk not to allow it.
HHajidiAbsolutely blown away by the quality of service and overall experience. This hotel truly exceeded all my expectations.
The front office staff were incredibly welcoming and attentive, making me feel right to choose and ensure I had everything I needed for a comfortable stay.
The room was spotlessly clean, cozy, and well-maintained. The bed was surprisingly comfortable, providing a great night's sleep. I was also pleased with the amenities provided, including fast Wi-Fi, a flat-screen TV, and complimentary toiletries.
The hotel's location was ideal, conveniently situated near local attractions and public transportation is easy to call. It made exploring the area so much easier.
Overall, I would highly recommend this hotel to anyone looking for an exceptional experience at a great value. I look forward to returning on my next visit!
WWwin88The hotel room was clean, nice and spacious. The staff were friendly and helpful. The location is just perfect for a walk around the city centre
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