"Thankfully, we picked this hotel! Not only was the room spacious and comfortable, but the window view was also excellent. The in-room music was a delightful touch – I absolutely loved it.
It turns out this is considered the top hotel in the area; I even heard the Prime Minister stays here, and I can totally believe it! Despite that, the room rate we paid wasn't excessive, making it fantastic value for money! 👍"
"pros:
- bed/pillow very comfy!!
- spacious room
- clean
- smart tv
- have mini fridge
- eatery place within walking distance just behind hotel, hotel also have in house cafe
cons
- showerhead attached together with bath tub, water can get messy and a bit slippery, wished they have seperate space for shower
- wifi slow
- room a bit dark as they use yellow lighting
overall ok, access card a bit troublesome if you dont know how to use
rating: 8/10"
"The room is nice. Location wise also great. center, close to malls, just beside the road. everything there is great except the parking. which is a big turn off to me. They only allowed one time in and out, if you want to go in and out more than one time, you have to pay! then the worst part is, u have to queue for VERY long time to get car parked.they have fancy 'multi-storey' parking like in Japan, which was supposed to be convenient but yeah not for them. to get it parked i t took 30mins and so does to get it back."
"Literally in from of mall and wireless walk. good location, minus point on no specific hotel parking but when i was there, parking was not an issue. rooms are nice with good amenities. Beware, the in house bfast is not buffet but rather just a meal and a drink which just an okay meal."
"I don't know how many times I have booked this hotel but as always the service is so good, the amenities almost complete it's just that toothbrush usually given 2 but this time the toothbrush has 1 only but luckily the staff give another toothbrush when I ask for it 😊"
"The hotel was charming and the rooms were superb. Despite being right across the street facing Ming’s, I could barely hear any noise from either Ming's nor the street.
Location is convenient, and grab orders are just one phone call away; it only took me an average of 3 minutes to wait to get one."
"The unit where we stayed is clean, have a breathtaking full view of the sea. Miss Nisa is very helpful to inform me the unit that we supposed to stay according to my booking have problem with their air-conditioning. So she change it to another unit. We really enjoy staying at Bay Resort. We can brisk walk and sight seeing. There's a lot of Chinese restaurants nearby too. Its a great experience to us as this is our first time coming and staying in Miri. This place is recommended to travellers with families who loved beaches and love to listen to the sound of the waves."
"location wise is good just walking distance to permaisuri imperial mall
upon step into the hotel lobby you can smell the bad wet moisture near to the receptionist and also in our bedroom. u can see the black stain on every wallpaper due to the wet moist. telephone in our room is only for display. there is no telephone cable connected. have to walk down the lobby to request for toothbrush only provided upon request.
Floor carpet is not light colour as shown in the picture, its dark colour now.. they should have done proper cleaning or maintainance. Our room didnt have fridge and the lightning of the room is very dim."
"It's a decent hotel located just next to the airport. *************. As we landed, we could already see the hotel from the runway. They provide excellent shuttle service between the airport and the hotel. We love the fact that it was so close to the airport as our daughter was only joining us after landing at around midnight. The staff was friendly and courteous. We were also very happy with the self service laundry that they provide. It was complimentary provided you bring your own detergent. Otherwise, you can buy detergent from the vending machine. Breakfast was yummy and a semi buffet. The sauna and infinity pool were very inviting but we didn't have time to try them. Too bad."
"Overall service is good and quality up to par, although some suggestions for washroom improvement:
1) stubborn dirt hidden at the corner and cracks might have risk of domestic infestation especially with humid and wet environment - might require better disinfectant and cleaning reagents to deal with those, regular maintenance and surveillance may require to reduce lesser effort in dealing major issues (both construction and health) in the future
2) it'd be awesome if a manual water bidet hose is installed instead of the one's installed inside the toilet bowl, it may be difficult to control the pressure... and also considering the hygiene part some people may find it inconvenient... that'd cause pain for real, physically. 🤣
Keep up the good work. Would definitely come back again. 👍🏻"
Browse these genuine traveler ratings and real guest reviews to find the best Miri hotels.
9.1/10
Great
DDe XingThe hotel is located at a convenient location, at the center of Miri city. We got the street view room which comes with some problems. It can become noisy at night as the road in-front is very busy. On the first night I could not really can a good sleep due to the noise but subsequent nights I used ear plugs which solves all the problem.
The hotel provides free parking to it's guests, there are only about 10 open-air car lots in-front of the hotel if there are no available slots the staff allowed us to park beside the building. There is a cafe right beside the lobby of the hotel and many restaurants within walking distance around the hotel. It is not recommended to park outside the hotel building zone as you might get fined.
Wifi was bad at the level that I was staying at, my mobile data has better connection haha. The room was really spacious and the TV has hdmi plug so we just played our own media in it. Overall it was a good experience given the price per night.
SSammywiseAlways impressed with the Miri Marriott mainly because of the fact it is a resort, and you feel you are away from everything when staying there. Service was good, breakfast was ok - it has been better before. On checkout they made a mistake by charging me poolside drinks and food that I didn't have, but when I stated it wasn't mine they had no problem with correcting that.
Great all round place if you want that escape feel.
AAnonymous UserI had an excellent experience. From the moment I arrived, the staff were warm, welcoming, and very helpful. The check-in process was quick and smooth. My room are very comfortable — everything I needed for a relaxing stay.
The amenities complete but it just ready for only one person. The location was also ideal — close to everything but quiet enough to get a good night’s rest.
Overall was good 👏🏽
YYna Ali AkbarI had an overall pleasant experience during my stay at this hotel. The property was very clean, and the bed provided excellent comfort, ensuring a good night’s rest. I also appreciated the sense of safety within the hotel, which contributed greatly to a worry-free stay.
The location is another strong point, as it is situated in the city and conveniently close to restaurants, shopping malls, and popular attractions. This made getting around both easy and enjoyable. Additionally, the staff were consistently friendly and professional, which created a welcoming atmosphere.
One area that could be improved is the check-in procedure. At present, the process requires the identity card of the person who made the booking. This can be inconvenient in cases where a reservation is made on behalf of family or friends as a surprise. Allowing check-in using the booking number or the guest’s name would provide a smoother and more flexible arrival experience.
Overall, I was satisfied with my stay and would recommend this hotel, with the hope that such enhancements to the check-in process can be considered in the future.
GGuest UserThe room was clean, there was a hot shower and check in check out was easy breezy. The hotel is a golf resort but I would come back here again if I needed a place to stay before catching a flight from Miri airport . It's approximately 10 minutes car ride to get to the airport from the hotel. You can get transfer from hotel to airport by Hotel transport at rate RM25. They also had a water dispenser out in the corridor and provided a jug in case you don't have our own water bottles. I especially love this as I feel it's more environmentally friendly.
The only thing was their room service closed at 9 pm so if you're checking in later than 9, you'll need to think of where to get your meals. I ordered through Grabfood and had no problem.
FFlyHigh007elevator is always a plus. plenty of parking, quiet environment. clean room. my complain is the remote control of ac not working, so i can't change the temperature setting.
GGuest Userit was my more than 3x stays at Meritz and it was completely incredible , not just about the connecting door to the mall , also about the safety.
im highly recommended to stay here if you’re lazy to go anywhere cause the mall just beside u 😆. not even 10 step u took from the hotel to reach the mall.And for the services , everything was good till i order for room service , i dont know why the lady that answer my phone didn’t talk in appropriate tone.i hope they fix how they should be communicate to the guest.
MMohd Hafadzie Ag SallehStaying for 3 days and 2 nights at the hotel. Everything is good especially the room due to the deluxe room being full & upgraded to a premier room 😍😊
But the bad thing is, the receptionist is kinda gloomy & unwilling to solve the problem. On the first night staying, i still didn't sleep & forgot to lock the door. Luckily the door guard is intact, and i heard someone trying to open the door. The next morning, I requested to see CCTV footage to know who the one opening our door room was. But the receptionist said, ”oh we wrongly gave the room key last night to the guest”.. that's not the answer to what we want.. that means the hotel is not secure at all for a guest to stay.
On the 2nd day, i already set the button for the make up room, but no housekeeping doing make up room after back from Bazaar Gawai late night.. and i ask the receptionist and they answer ”Oh, we fully book & need to clean the room ASAP & didn't do make up room” 😅 is that an excuse not to do make up room??
All the time I'm going to the receptionist, the same receptionist is not smiling at all 😅😅
For the facility, everything is good but no phone in the room 🤣 so it's hard to reach reception or housekeeping.
HHajidiAbsolutely blown away by the quality of service and overall experience. This hotel truly exceeded all my expectations.
The front office staff were incredibly welcoming and attentive, making me feel right to choose and ensure I had everything I needed for a comfortable stay.
The room was spotlessly clean, cozy, and well-maintained. The bed was surprisingly comfortable, providing a great night's sleep. I was also pleased with the amenities provided, including fast Wi-Fi, a flat-screen TV, and complimentary toiletries.
The hotel's location was ideal, conveniently situated near local attractions and public transportation is easy to call. It made exploring the area so much easier.
Overall, I would highly recommend this hotel to anyone looking for an exceptional experience at a great value. I look forward to returning on my next visit!
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