"A long-established hotel, the red house is particularly beautiful, the environment is elegant, and the service is considerate. The breakfast at 5,200 is a bit expensive, mainly because I don’t have time. The two kinds of beef for dinner are very delicious. It is a hotel I want to come to again next time."
"■There is a free shuttle bus from Matsumoto Sta.>>Hotel 16:00/17:00 Exit the station and walk to the right to wait for the bus near the police station. The bus will have a Shoho sign.
From the hotel>>Matsumoto Sta. 9:00/10:00 If you want to stop by near the castle, tell the driver. He will let you get off along the way before reaching the station.
■Before checking in, we went to Kamikochi first. In the morning, we left our luggage at Ace Inn, which is part of the same chain. We will get a numbered tag to pick up our luggage at Shoho. / After checking out, we will go sightseeing in the city before returning. We can leave our luggage at Shoho. They will send it to us to pick up at Ace Inn.
■Free drinks from 15:00-20:00: Tea, coffee, fruit juice, beer. / Welcome drinks are tea and 3 types of pickles.
■The Panorama View Onsen alternates between men and women. / Another onsen is separated for men and women and uses the same time."
"Convenient transportation, five minutes away from Matsumoto Station, close to the long-distance bus station, free supper at night, large bath, welcome drink that I didn't experience when I arrived at the hotel late, the room is also big and new. Next time I will experience breakfast, according to the reviews, it is also rich."
Very Good
56 reviews
9.2/10
1 night
From PHP 3,340
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"The hotel facilities are a bit old, the refrigerator is very noisy, and there is thick dust behind the refrigerator.
But the service is really good, someone will come out to greet you and accompany you to check in, etc."
"The hotel is only a 20 minute walk from the Upper Highland Bus Station. The public areas have been refurbished and the facilities are better. The rooms are old-fashioned hotel style, pillows and beds are just as usual. Good dinner. Take the child and don't want to toss, spend money to buy a convenient."
"Lived the best hotel in Japan. The place is small, but the layout is exquisite. Careful staff service. Carry your luggage to the room and explain each dish of dinner carefully. Indoor hot springs are arranged for men and women to change the hot spring room. Try two different arrangements. Dinner and breakfast are super good. The room was also very clean and comfortable. Especially recommended."
"The facilities in an old hot spring hotel are a bit outdated, and the waiters are all elderly and can only use translation software to communicate.
The size of the small suite is okay. The Japanese tatami is too hard to sleep on. There are not many public baths, but they are very hot. The most amazing thing is the private bath on the 6th floor. No reservation is required. It is first come first served. You can see the city view and the distance. Mountain
The set meals for dinner and breakfast are so-so and can only satisfy your needs"
"I had a wonderful experience here at Cafe&Stay Castana. The room was clean and comfortable, a great find at this price! The location is great with a free parking lot available, and with a huge supermarket conveniently located beside. However, I have to especially commend the staff, they were so friendly and accommodating to our needs! As you know, sometimes travellers are disoriented and stressed, and their willingness to help is deeply appreciated. I also had to ask for directions to a doctor as I fell sick, and they went above and beyond to take care of me. I could have only experienced this humanity at a small enterprise like this, and am very grateful."
"It seems like it has recently been renovated, so some of the basic parts are still old, but it was well-maintained and the facility was clean. I think the meals were well-balanced without being too heavy on meat.
The bath is said to come from a hot spring source, but it was so hot that I had to be careful to get into it. However, I think the power of the hot springs is that I was able to stay in light clothes until the morning without getting cold. If the changing room is dark, you will not feel safe, so I think it would be better if it was a little brighter.
I think the distance between the staff was just right, but since my luggage was heavy, I wish I had an elevator."
19 reviews
7.7/10
1 night
From PHP 16,327
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Browse these genuine traveler ratings and real guest reviews to find the best Matsumoto hotels.
9.6/10
Excellent
GGuest UserThe hotel was only 10min walking distance from the bus station. The breakfast and dinner were very well prepared in the fine dining settings. The dormitory was very well kept, with basic accommodation facilities. Common toilets and bathrooms were only a few min away, but there were two basins within each of the dormitories.
Good accessibility especially to food and hiking attractions nearby.
GginiginginThis is my second time staying at this chain hotel. Very happy with the hotel. Be it the friendly services, cleanliness and best of all the onsen that come with free ice cream and nightly supper.
IInstandyFukashiso could be one of the loveliest accommodation that I have ever stayed at. The staff were very polite, attentive and extremely helpful and courteous. The place itself is so beautiful and quaint. Traditional garments are provided as an option if you want to dress up for dinner. Made for great photo ops! The Kaiseki was the most beautiful equivalent of a degustation I’ve tried, and it was served in a lovely separate intimate dining area. During dinner Nobu-San a fourth generation family member of the owners greeted us which was a lovely touch. Soba was freshly made at the accomodation. We stayed two nights and the Kaiseki menu was different each time. Breakfast was a nice assortment of Japanese and Western options and the coffee machine was actually pretty good. I enjoyed the onsens, there are two public ones that switch locations for men and women and a private one. They were well equipped and relaxing. Our room was on Level 1 with a private bathroom, seating area and little garden view. Overall this place is highly recommended. For a traditional ryokan experience, it was so nice. Even after we checked out, the receptionist gave us a little gift, and even walked us outside to where our car was parked. Such a warm and lovely place. Stay here for sure!
KKunyingExcellent location, just a 5-minute walk from Matsumoto Station! Spotlessly clean and surprisingly spacious room for Japan. The free simple supper (ramen or croffle ice cream) was a nice touch. Breakfast was a highlight—delicious with a huge variety of options. Highly recommend this hotel for its convenience and value.
LLer LizakiHere's our happy review:
5/5 Stars - Excellent Stay at Alpico Plaza
”I recently stayed at Alpico Plaza and had a fantastic experience! The hotel exceeded my expectations in every way.
Pros:
1. Modern and spotlessly clean rooms
2. Friendly and helpful staff
3. Convenient location, walking distance to JR Station
4. Stunning city views from the room
5. Spacious bathroom, perfect for relaxation
6. Early check-in at 2 pm, a welcome respite after my flight
7. Room: Spacious, perfect for relaxing and unpacking; ample space to open big luggage, no clutter
8. Surrounded by food stalls, convenience stores, and bus stops for effortless exploration
9. Adjacent to bus station and shopping options
10. Walking distance to museum
11. Convenient bus access downstairs to: Castle, Museum, Kayu Manis & setiko halal food store
Cons: None
Tips for Future Guests:
1. Request a city-view room for breathtaking views of trains.
2. Explore the surrounding food stalls and convenience stores.
3. Take advantage of the hotel's proximity to JR Station and bus stops.
4. Visit the nearby museum and castle.
Rating Breakdown:
- Cleanliness: 5/5
- Comfort: 5/5
- Location: 5/5
- Service: 5/5
- Value: 5/5
Will I return? 100% Absolutely!
GGodIsGood365Days🌈 We were SUPER THANKFUL for the EXCELLENT location 🤗 It was easy to get to the different places around Matsumoto 👏🏼 However, we were a little disappointed that the double room was a little squeezy as the floor area was small 💬 Even the double bed 🛏️ was actually too small for 2 persons 👤👤 We wanted to book the twin room but it was fully booked during our period of stay 😉
Nonetheless, the hotel was still a huge blessing to us as the location is what matters more to us 🤗 Thank you very much, Staff of Matsumoto 🏆 We enjoyed the yummylicious daily breakfast & complimentary coffee at the lobby of your hotel 🍱 ☕️
GGuest UserIt was close to the station, the room was clean, and I was able to relax during my stay. However, there was one thing I would like to see improved: after checking in, there was no elevator to the room...it was hard to go up and down the stairs with a big suitcase!!!
I don't think many people travel with large luggage, but if you are traveling with someone who has trouble walking, I might not recommend this hotel.
DDemi.9.2The location to the whole Kamikouchi mountains, forest and rivers is just perfect, the view was spectacular and the customer service provided by the staff in the hotel was exceptional, even much so than any hotels I've met in Singapore.
My only slight disappointment was in the food and the onsen that's in there. Though the outdoor view of both onsens were wonderful, you don't get the hot ones like how you can get from the volcanic onsens in other onsen based hotels. Food wise the vegetables they probably get the produce from around the area, but it doesn't feel great. What I really loved from the food surprisingly is the seafood quality and their desserts were spectacular.
Would love to give the. 6stars out of 5stars for their service and location, but a 3 for the onsen, and 4 for the food.
AAnonymous UserTaking a taxi from Matsumoto Station costs about 2,700 yen. If you take a private train and get off at Kita-Matsumoto Station, it is cheaper to take a taxi.
The hotel facilities are good, the public bath is large, and the room is not small. But what left the biggest impression on me was the food and WiFi.
The food here, whether for dinner or breakfast, is of a very high standard. As for the Wi-Fi, it's surprisingly fast.
The hotel service is definitely very good, especially in order to serve tourists from all over the world. The hotel can provide English and Japanese services, and there are introductions in Chinese and Korean.
Hoshino’s standards are indeed very high.
AAnonymous UserA supermarket TSURUYA Nagisa is 450 meters away, and a familymart is 600 meters away. I didn't expect the hardware to be good, better than the previous one Matsumoto Hills, and much better than Sagamihara Crown Hills. But, I can say something about the breakfast, the hot milk tea in the beverage machine is so delicious
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