Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.8
Amenities8.8
Service8.8
Cleanliness9.0
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All reviews(459)
Positive reviews(434)
Reviews with photos/video(89)
Convenient location(67)
Delicious breakfast(35)
Close to train station(29)
Easy to get around(28)
Perfect for business trips(25)
Large rooms(22)
Comfortable bed(16)
Well designed(6)
Negative reviews(25)
Maha Hikmat Philip
Standard Room Double & Single
Stayed in Jul 2025
Family
3 review
10/10
Outstanding
Posted on Sep 8, 2025
Fantastic! Loved it.. This hotel will be my choice whenever I want to stay in Manchester..
The room is big, beds are very comfy.
The breakfast has a very wide selection of options, they literally put everything in there
KAIJIAN
Standard Room With Double Bed
Stayed in Jun 2025
Couple
15 review
9.0/10
Great
Posted on Jul 29, 2025
A really great experience. Overall, both the location and facilities were excellent, offering good value for money. I would definitely stay here again on my next visit to Manchester. It's super close to the city center and easily walkable.
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EDISON10
Standard Room With Double Bed
Stayed in May 2025
Couple
7 review
10/10
Outstanding
Posted on Jul 5, 2025
Very close to the tram and the picadilly station. Nice and friendly staffs, very clean and good lookings. Highly recommend.
Steve Manser
Executive Room Super King Bed And View
Stayed in May 2025
Couple
2 review
8.5/10
Very Good
Posted on Jun 23, 2025
Location was great close to city centre and tram station short walk away with easy access to Co-Op Live for our concert.
Minor complaint that room was very dark with small window - limited view despite being on 8th Floor.
Deelan Vijay
Standard Room With Double Bed
Stayed in Apr 2025
Couple
3 review
10/10
Outstanding
Posted on Jun 1, 2025
Great hotel. Well located and close to the main areas of Manchester such as northern quarter, Picadilly, canal street, Deans street etc. the train street is 7 mins walk and the road there is good to wheel suitcases
Tsun Lok
Superior Room Double & Single
Stayed in May 2025
Family
4 review
9.5/10
Amazing
Posted on Jun 21, 2025
Friendly staff, excellent service! Drinks from the bar in the photo.
Guest User
Standard Room Double & Single
Stayed in Mar 2025
Couple
1 review
9.0/10
Great
Posted on Apr 26, 2025
Hotel as expected. Clean and convenient. Room had everything we needed. We visited the wellness gym but our card didn’t work so not sure if this is an extra? Only downside was breakfast was very busy, had to wait for a table and they had run out of food items. I ordered a poached egg and waited so long I went for my breakfast and finished it before my egg arrived! Good selection of food if everything had been topped up! Not enough staff on though to cater for numbers waiting for breakfast….however this wouldn’t stop me staying again! Overall a pleasant stay :)
Ada CC
Standard Room Double & Single
Stayed in Mar 2025
Family
5 review
8.0/10
Very Good
Posted on Apr 14, 2025
1. We normally check out 11am? But the cleaner man knocked the door at 1030am. He is polite but it's really feeling bad as it seems push us to leave asap. I think it need to be improved.
2. The room is clean, but the blanket and the pillow very dirty.
3. It's very silent room and close to the train station. You can walk to the station and take the free bus travel around the center.
4. The price is very good price to stay in Manchester. I will choose to stay here again if I visited Manchester again.
5. The hotel is also a bit close to the bars. But the roads not dangerous. It's seems safe.
Rosie111
Standard Room Double & Single
Stayed in Mar 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Apr 23, 2025
100% recommend this hotel! Lovely decor and very clean, would definitely stay again
Guest User
Standard Room With Double Bed
Stayed in Mar 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Apr 20, 2025
Had a great time. This is a 5 star hotel, The staff were amazing and really kind.
Junhuang Zhou
Standard Room Double & Single
Stayed in Aug 2025
Traveling with friends
4 review
9.0/10
Great
Posted on Sep 20, 2025
The hotel was amazing—everything was clean, comfortable, and welcoming. It always smelled so good everywhere
Sébastien Batardy
Standard Room With Double Bed
Stayed in Aug 2025
Couple
1 review
9.0/10
Great
Posted on Sep 19, 2025
The staff was very nice, the location was great
The room was good, the window on the 9th floor was quite small and did not open, and the bathroom did not have proper water run-off and the water just pooled in the corner of the room
The young man at the bar was extremely nice
Jacky T
Standard Room With Double Bed
Stayed in Aug 2025
Couple
1 review
10/10
Outstanding
Posted on Sep 12, 2025
Highly Recommended. It's one of the best hotels and it would be my preferred hotel when visiting Manchester. The room is clean and well-maintained. The staff was friendly. The hotel is located approximately 7 mins walk away from Manchester Piccadilly Station.
Guest User
Standard Room With Double Bed
Stayed in Feb 2025
Couple
4 review
10/10
Outstanding
Posted on Apr 3, 2025
Check In was super easy! We were greeted warmly on arrival and asked before giving us the 8th floor to stay. The staff were always smiling and helpful. On our last day after check out, we were able to leave our bags in luggage check before leaving for the train station again later on in the day. Great location, very close to the Mall, the train station and various breakfast spots just a short walk.
Anonymous User
Standard Room Double & Single
Stayed in Jul 2025
Family
8 review
10/10
Outstanding
Posted on Sep 1, 2025
Facilities: Good, with heating.
Cleanliness: Good.
Ambiance: Good.
Service: Good, and the stay was comfortable.