J-Hotel

J-Hotel Reviews

J-Hotel

Haipo Vacation Resort, 163 Sanyawan Road (Sanyawan Lu), Tianya District, Sanya, Hainan, 572000, ChinaView Hotel Details
J-Hotel
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J-Hotel Guest Reviews

4.3/5
478 review
Verified reviews
Location4.3
Amenities4.2
Service4.3
Cleanliness4.3
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All reviews(478)
Positive reviews(440)
Reviews with photos/video(212)
Close to beach(57)
Nice sea view(54)
Friendly front desk staff(37)
Relaxing hot springs(36)
Perfect for kids(25)
Has facilities for children(20)
Average decor(7)
Clean pool(5)
Negative reviews(38)
Ken Leong
Panoramic Twin Room
Stayed in Feb 2025
Travel with friends
12 review
3.2/5
Posted on Mar 16, 2025
Hotel is ok location is reasonable distant away from  most of the destinations. Overall is acceptable.all good
Response from Property: 您好!感謝您的點評 ,看到您的點評,我們心裏暖暖的,您的滿意是對我們工作最大的嘉獎。位於三亞君然温泉度假酒店,是一家慢節奏生活的度假型酒店,酒店自帶泳池、温泉,清晨漫步沙灘。玩累了的賓客暢遊在泳池內,可消去一天的疲憊。感謝您對酒店的認可,期待您再次光臨,祝您生活愉快!
Alireza Jazini
Panoramic Twin Room
Stayed in May 2024
Couples
10 review
3.0/5
Posted on Jun 18, 2024
The hotel is in a quiet location away from the crowds and it's near the beach. The hotel is more like an old resort building and isn't fancy like shown in the pictures. The hot spring is closed and only the pool is running in the afternoon. Breakfast wasn't very good. Limited options and low quality. The staff don't speak English but almost all of them speak Russian
Response from Property: Dear guest, first of all, I would like to express my deep apologies for not being able to bring you a good stay experience. Since its opening, the hotel's elegant garden style and convenient transportation have been favored by guests, and despite efforts to ensure the guest experience, it has not been able to achieve everything. The hotel has been open for more than ten years, the facilities are slightly obsolete, and it also costs a lot of manpower and material resources to maintain and maintain, and is committed to ensuring the guest stay experience. At the same time, for guests' check-in experience, the hot spring facilities need to be completely repaired in the near future. The specific opening time is around July 20th, and there will be a reminder on the room reservation. In order to ensure the freshness of the food, the breakfast type will be served according to the meal time, and we will feedback to the catering department for improvement. At the same time, if you are worried about the language problem, the hotel staff can bring a translator for you to serve, during the stay any questions can be reported to the front office or consultation, we will do our best to make your journey happy, the hotel is complete, affordable, committed to building a cost-effective hotel in the Bay Area, we will as always strive to improve facilities, strengthen the level of service, All staff is dedicated to your service, looking forward to your visit again.
RajGurnani
Panoramic Twin Room
Stayed in Sep 2023
Family
11 review
1.7/5
Posted on Oct 24, 2023
In all honesty, the location may be close to the airport and beach but all popular tourist attractions are miles away. Their service was not very pleasant and very cooperative. The bathroom drain was not working very good either. And the swimming pool and hot spring was basically closed the entire day except a few peak hours which it was very full in anyways. Not a very peaceful experience.
Response from Property: Dear guest, I am deeply sorry for not being able to make your trip more colorful. If you have any questions during your stay, please report to the front office. We will do our best to make your trip happy Parking space, Pleasant Food restaurant, complete supporting, affordable, committed to building a cost-effective hotel in the Bay Area, we will continue to work hard to improve facilities, strengthen service training, all staff dedicated to serve you, looking forward to your visit again!
Hannah
Panoramic Double Room
Stayed in Jan 2024
Solo travelers
14 review
5.0/5
Outstanding
Posted on Feb 19, 2024
I was very pleased when I arrived at the J-Hotel! The staff were very friendly and helpful, despite the language barrier. The pool and thermal springs are lovely and clean and there is a selection of restaurants. I thought the location was good because it’s central between all main tourist attractions, and is a 5 min walk from coconut corridor and the beach!
Response from Property: Dear guest, thank you for sharing your stay and your love for the hotel! First of all, I am glad that you are satisfied with the front desk reception service of the hotel. As you mentioned, despite language communication barriers, smiling is one of the best communication methods. Thank you for your understanding and support. The hotel belongs to a garden style and has an elegant environment. It has a spacious 900 square meter swimming pool and hot spring pool, and also has a restaurant that can make different styles of cuisine for guests to enjoy. The hotel is located in the core area of the Sanya Bay Coconut Dream Corridor, with a 3-5 minute walk to zero distance contact with the sea. It is also very convenient to reach well-known domestic scenic spots such as Nanshan Temple, Tianya Haijiao, and Xidao. We have been striving to improve ourselves and are committed to creating a cost-effective seaside resort hotel in Sanya Bay. We look forward to your visit again. I wish you a happy the Year of the Loong and all the best!
Anonymous User
Panoramic Double Room
Stayed in Nov 2022
Family
24 review
3.0/5
Posted on Jan 20, 2023
The hotel has a really nice garden with fish, hot springs and a swimming pool.
Response from Property: 您好!感謝您的點評 ,看到您的點評,我們心裏暖暖的,您的滿意是對我們工作最大的嘉獎。位於三亞君然温泉度假酒店,是一家慢節奏生活的度假型酒店,酒店自帶泳池、温泉,清晨漫步沙灘。帶着孩子在沙灘堆城堡,追逐沙蟹,給孩子一個美好童年的回憶。玩累了的賓客暢遊在泳池內,可消去一天的疲憊。感謝您對酒店的認可,期待您再次光臨,祝您生活愉快!
Kin Man Chau
Panoramic Twin Room
Stayed in Jun 2023
Family
46 review
3.0/5
Posted on Aug 9, 2023
The price of the hotel is cheaper and have a outdoor swimming pool.
Response from Property: Dear customer, hello! First of all, thank you very much for staying and sharing your stay experience with us. It is a great honor to add color to your journey. The hotel is located in the middle of Sanya Bay, and you can enjoy the elegance of the coconut Dream corridor and embrace the sea beach by walking about 5 minutes from the hotel. The hotel has been sincere service, warm customer service, welcome friends from eight parties, your satisfaction is the greatest reward for our work, looking forward to your visit again, I wish you a happy life!
Ho Ming
Panoramic Twin Room
Stayed in Jan 2024
Family
7 review
1.0/5
Posted on May 2, 2024
Bad facilities and staff
Response from Property: Dear guest, I would like to express my deep apologies for not being able to satisfy your stay. The hotel has been open for more than ten years, the facilities are slightly obsolete, and it also costs a lot of manpower and material resources to maintain and maintain, and is committed to ensuring the guest stay experience. At the same time, we will carefully understand the specific situation of service quality problems, so as to strengthen staff training, and feel deeply sorry for the inconvenience. At the same time, any problems during the stay can be responded to us specifically to solve, the hotel environment is elegant, with 900 square swimming pool and hot spring pool, with a restaurant and free parking space, while giving guests great discounts in price. Good value for money in the same class hotel. Although the hotel has been working hard to ensure the satisfaction of guests, it has not been able to cover all aspects, and please bear with the shortcomings. Finally, I apologize to you again, we will actively improve and improve, wish a happy life!
nabiki2
Panoramic Double Room
Stayed in Nov 2022
Couples
42 review
4.2/5
Very Good
Posted on Dec 29, 2022
Important to know that the pool doesn’t open until 2 or 3, but a few of hot springs are open and it is a very nice feature that is unique and lovely! The location is not on the beach road but a short walk, near lots of shops and restaurants. The hotel itself is fine, clean but old and basic. The breakfast was not anything to talk about. If you want a pretty basic room, and nice pools and hot springs, for a very reasonable rate, this is a very good choice.
Response from Property: Thank you for your fair comment and have a pleasant trip.
Guest User
Panoramic Twin Room
Stayed in Feb 2025
Family
1 review
5.0/5
Outstanding
Posted on Mar 12, 2025
A hotel very close to the beach. The environment in the park is very good. The facilities in the room are a bit old, but the front desk upgraded the room type. It's great. The staff's service is very good. I recommend everyone to come
Original TextTranslated by Google
Response from Property: Hello! Thank you for your review. Seeing your review, we feel warm in our hearts. Your satisfaction is the greatest reward for our work. Located in Sanya Junran Hot Spring Resort Hotel, it is a resort hotel with a slow pace of life. The hotel has its own swimming pool and hot springs, and you can walk on the beach in the morning. Tired guests can swim in the swimming pool to eliminate the fatigue of the day. Thank you for your recognition of the hotel, and look forward to your visit again. I wish you a happy life!
Dyrain
Panoramic Double Room
Stayed in Jan 2025
Couples
6 review
4.6/5
Great
Posted on Mar 6, 2025
Facilities: The facilities are a bit old, and a hot spring bath is quite relaxing Sanitation: It is quite clean Environment: The environment is a bit complicated, and it is not just the hotel. For sea view rooms, the view is very good Service: It is quite good
Original TextTranslated by Google
Response from Property: 您好!感謝您的點評 ,看到您的點評,我們心裏暖暖的,您的滿意是對我們工作最大的嘉獎。位於三亞君然温泉度假酒店,是一家慢節奏生活的度假型酒店,酒店自帶泳池、温泉,清晨漫步沙灘。帶着孩子在沙灘堆城堡,追逐沙蟹,給孩子一個美好童年的回憶。玩累了的賓客暢遊在泳池內,可消去一天的疲憊。感謝您對酒店的認可,期待您再次光臨,祝您生活愉快!
Guest User
Panoramic Double Room
Stayed in Jan 2025
Couples
2 review
5.0/5
Outstanding
Posted on Feb 24, 2025
The price-performance ratio is very high, and the money is worth it. The front desk upgraded me to a room with a sea view. It is so beautiful. It is so comfortable to come here in this season. It takes 5 minutes to walk to the beach and watch the sunset. The hotel also has free parking and a charging station at the back door. Very ok
Original TextTranslated by Google
Response from Property: 您好!感謝您的點評 ,看到您的點評,我們心裏暖暖的,您的滿意是對我們工作最大的嘉獎。位於三亞君然温泉度假酒店,是一家慢節奏生活的度假型酒店,酒店自帶泳池、温泉,清晨漫步沙灘。帶着孩子在沙灘堆城堡,追逐沙蟹,給孩子一個美好童年的回憶。玩累了的賓客暢遊在泳池內,可消去一天的疲憊。感謝您對酒店的認可,期待您再次光臨,祝您生活愉快!
Guest User
Panoramic Double Room
Stayed in Jan 2025
Travel with friends
1 review
5.0/5
Outstanding
Posted on Feb 13, 2025
This time I stayed very well. The room was big, clean and tidy. There was also a free hot spring bath. I came with my friends and was very satisfied with the food. The weather in this city is very comfortable and it is very close to the beach. It will be there in a short time. I have always trusted this platform and will stay here again next time I come to play
Original TextTranslated by Google
Response from Property: Hello! Thank you for your review. Seeing your review, we feel warm in our hearts. Your satisfaction is the greatest reward for our work. Located in Sanya Junran Hot Spring Resort Hotel, it is a resort hotel with a slow pace of life. The hotel has its own swimming pool and hot springs. You can stroll on the beach in the morning. Take your children to build castles on the beach and chase sand crabs to give your children a wonderful childhood memory. Tired guests can swim in the swimming pool to eliminate a day's fatigue. Thank you for your recognition of the hotel. I look forward to your visit again and wish you a happy life!
Anonymous User
Panoramic Double Room
Stayed in Jan 2025
Family
12 review
4.5/5
Great
Posted on Feb 12, 2025
The room is a bit old, the balcony is large and you can see the outdoors in the corridor, the view is very wide! The breakfast is really average, far from the standard of 128, and the restaurant environment is also average, which needs improvement!
Original TextTranslated by Google
Response from Property: 您好!感謝您的點評 ,看到您的點評,我們心裏暖暖的,您的滿意是對我們工作最大的嘉獎。位於三亞君然温泉度假酒店,是一家慢節奏生活的度假型酒店,酒店自帶泳池、温泉,清晨漫步沙灘。帶着孩子在沙灘堆城堡,追逐沙蟹,給孩子一個美好童年的回憶。玩累了的賓客暢遊在泳池內,可消去一天的疲憊。感謝您對酒店的認可,期待您再次光臨,祝您生活愉快!
Guest User
Panoramic Double Room
Stayed in Dec 2024
Family
6 review
1.2/5
Posted on Jan 28, 2025
What four stars? You can have scrambled eggs for breakfast. It's hard to call it a hotel.
Original TextTranslated by Google
Response from Property: Уважаемые гости, прежде всего, приношу свои глубокие извинения за то, что не смогли принести вам хороший опыт пребывания! С момента открытия, элегантная ландшафтная среда и отличное расположение пользуются популярностью у гостей, в то время как 900 бассейнов и ресторанов, бесплатных парковочных мест и других удобств нравятся гостям. О том, что вы упомянули о завтраке, было сообщено руководителю отдела общественного питания, что продукты питания будут улучшены. Что касается вашего упоминания о старом номере, так как отель открылся более десяти лет назад, объекты объективно немного устарели по сравнению с отелем высокой роскоши, также тратят много рабочей силы и материальных ресурсов на обслуживание и улучшение каждый год, в то же время предоставляя большие преимущества онлайн - гостям. Несмотря на высокую рентабельность отеля, по - прежнему существует разрыв по сравнению с более требовательными гостями, если отель требует более высоких гостей, пожалуйста, будьте осторожны в выборе, вы также можете заранее позвонить, чтобы проконсультироваться, мы делаем рациональные рекомендации в соответствии с вашей реальной ситуацией. Чтобы гарантировать удовлетворение гостей, мы будем постоянно работать над улучшением аппаратного обеспечения для улучшения обслуживания, все сотрудники искренне обслуживают вас, посвящают себя созданию экономичного прибрежного курортного отеля в районе залива и, наконец, еще раз извиняемся перед вами и желаем вам счастливой жизни!
Youzoulejian
Deluxe Room - Sea-View (2 beds)
Stayed in Dec 2024
Family
17 review
5.0/5
Outstanding
Posted on Jan 24, 2025
The location is good. You can walk to the beach. You can watch the sunrise and sunset in Sanya Bay in the early morning and evening, listen to the sound of the waves, and soak in the hot springs at night. There are many good restaurants around.
Original TextTranslated by Google
Response from Property: Hello! Thank you for your review. Seeing your review makes us feel warm in our hearts. Your satisfaction is the greatest reward for our work. Located in Sanya Junran Hot Spring Resort Hotel, it is a resort hotel with a slow pace of life. The hotel has its own swimming pool and hot spring, and you can stroll on the beach in the morning. Take your children to build castles on the beach and chase sand crabs, giving them a wonderful childhood memory. Tired guests can take a dip in the swimming pool to relieve the fatigue of the day. Thank you for your recognition of the hotel, we look forward to your coming again and wish you a happy life!