Luxury Hotels in Boracay Island

"Excelent resort. The resort is offering breathtaking views, pristine private beaches, and an atmosphere of pure tranquility. The staff were incredibly warm, attentive, and went out of their way to make us feel welcome. Our villa was luxurious, spacious, and impeccably clean The food was exceptional across all the restaurants. We particularly loved the seafood at the Sirena Restaurant. The breakfast buffet was one of the best we’ve experienced, with a wide variety of international and local options. Shangri-La Boracay is the perfect destination for a relaxing escape."

"I recently stayed at **The Lind Boracay**, and while the hotel **looks great from the outside**, my experience with the **service and facilities** was disappointing. Despite the hotel's stylish and modern design, the **service felt unprofessional**, lacking warmth and attentiveness. The overall experience felt **bland and empty**, with little effort to make guests feel truly welcome or valued. The **biggest issue was the room's maintenance**. Inside the shower, there was a **leak from the ceiling, dripping through the lightbulb**, which was both inconvenient and concerning. Additionally, the **bathtub lid wouldn’t close and remained open at all times**, which was frustrating. The only truly positive aspects of the stay were the **breakfast, which was enjoyable**, and the **aesthetic appeal of the building itself**. Unfortunately, beyond that, the hotel failed to meet expectations, and I believe there’s a lot of room for improvement, especially in terms of service quality and room maintenance."

"Overall a disappointing stay with Crimson. It started off bad and really never improved sadly. Our flight into Caticlan was delayed 5 hours, arriving at 19:30. I was in communication with Crimson throughout the delay updating them on our progress and estimated arrival time. They had warned me that they don’t organise transfers after 8pm. However, upon arrival they had left us to transit to the hotel via a third party provider. This provider was fine, and did their job, but it was a transfer that involved stopping at 3 other hotels - very much not the private 5 star experience we had been promised, taking 1 hour and a half. The fact they did not wait until 8pm, when other resorts were prepared and waiting, was a big disappointment. The transfer was eventually provided for free after our experience - which to be honest is the bare minimum. It’s insane I even had to pay for the transfer considering most 5 star hotels would provide this for free. Whilst the rooms were fine, the service was extremely disappointing throughout. Check-in took ages, and for some reason there is no aircon in anywhere outside the restaurants and rooms, so we were stuck sweating after an 8 hour journey whilst waiting the 30 minutes to check in. Additionally, every single request we made was either ignored or took ages. I had requested decorations in the room to celebrate my girlfriend’s birthday, but received nothing. I managed to get things organised whilst there, but after requesting matches to light a candle, these never arrived. Add on the fact we would have to request water multiple times before any showed up and it was all just very frustrating. We had booked a sea view room, but were unable to fully enjoy it as it was located directly in front of the infinity pool, with guests able to see directly into the privacy of our bedroom due to the lack of any noticeable tinting on the windows. The rooms were also not soundproofed, and we had to wake up early every day to the sounds of screaming children using the pool in front of our room. No amenities were on offer - no access to water bottles without requesting or paying, no access to coffee without paying, no welcome or departure drinks, no free water on the beach (which is seriously just dangerous). Crimson certainly has a 5 star beach and sea. The access to the beach is superb and the sand and sea were typically excellent, but it’s not as if Crimson has control over these things. In fact despite the environmental fee, I regularly saw some litter in the sea and on the beach. It felt very budget in the way they treat you. There are shuttles to the centre but these run almost every 3 hours and are often packed, offered on a first come first serve basis. Every little thing is charged too. For a check out at 12pm instead of 11am, it’s 2000PHP. There’s no way to charge anything to rooms to pay upon check out (like every other hotel) if you do not have a credit card. Debit cards are no good for the deposit apparently. We just stayed at Piece Lio in El Nido, which was far far far superior. It’s a real shame because Crimson does not do service to a terrific sea and stunning location. It may be the most modern 5 star hotel on the island but honestly just pay the extra and go to the Shangri-La. It’s almost as if they knew how bad it was. We weren’t even asked how our stay was upon checking out, as if they were dreading the answer. It felt like an American diner leaving, where they just wanted us out the room as quickly as possible to make space for their next cash cow. We even arrived at the airport 3 hours early for a domestic flight for some reason."

"The second time I stayed at Exploration. It is a worry-free choice to stay at Exploration in Boracay. It is located in S1, which is relatively quiet, the beach quality is also good, and there is free airport pick-up and drop-off. In addition, the attitude of every service staff I met is super nice~ Although the swimming pool is not big, there is a hot spring pool next to it, and it is still very comfortable to soak in it; there are not many types of breakfast, and the more popular dishes are not available if you go too late; the room is quite large, but if you are sensitive to light, remember to bring an eye mask, because the room uses roller blinds, which do not block light and leak light seriously, so you don’t sleep well, and you are very tired when you go to bed late and wake up early. The shower water pressure is sufficient, which is great~ After all, it is important to take a comfortable hot bath. If the room can be replaced with blackout curtains, I think I will choose Exploration again when I go to Boracay next time."

"I enjoyed my stay in Henann Regency Resort and Spa. Hassle free from the airport to hotel service. The employees are very friendly and accommodating. Their buffet was so good as well. I highly recommend this hotel when going to Boracay. See you again on Jan 2026!"

"I had a great time staying at Henann Palm Resort in Boracay. The resort is very nice and well-located, just a few steps from the beach. The room was clean, cozy, and had everything I needed. The staff were friendly and always ready to help. I really enjoyed the pool and the breakfast was delicious with lots of choices. Overall, it was a relaxing and enjoyable experience. I would definitely stay here again!"

"The hotel it self is gorgeous with the amount I’ve paid, it exceeds my expectations. Staff are very nice & helpful. From reception, concierge, kitchen staff and cleaners they are all lovely. They prepare cakes in my room upon check in. Twas an amazing act of hospitality. Rooms was huge, so comfortable. Complete toiletries. Breakfast was amazing, different everyday. Thanx to Akky who offered me Toyo 🫶 was able to eat Toyo with champorado. The afternoon tea was free and it was so delicious. Pool was huge but the best part was early morning dip at the beach. 🤩 also, I lost my phone and the reception help me always to connect with the police. And was able to retrieve my phone from the help of the staff as well. No complain but a highly appreciation to the staff & i highly recommended this hotel. 🫶"

"Henann Garden Resort is an excellent choice for families, offering four massive swimming pools and spacious family rooms that provide plenty of space for everyone. While it isn't directly on the beachfront, it offers a private path for a quick walk to White Beach and a peaceful atmosphere away from the main crowds. It’s highly recommended for its attentive service and overall value, making it a reliable and comfortable home base in Boracay."

"I want to start by commending the housekeeping and room quality. My room was well-appointed, clean, and comfortable, which I truly appreciated. Unfortunately, the service standards did not match the quality of the accommodation. Since this was my first time staying with in this hotel, I wanted to share specific instances that affected my experience: • Dining Protocols: During lunch, staff began breaking down the buffet without informing dining guests. As I was still eating, this felt dismissive. A simple ”last call” announcement would have been appreciated. Similarly, during breakfast, my table was fully cleared while I was away getting dessert, creating confusion. Better training on recognizing when a guest has actually finished dining is needed. • Menu Expectations: I was disappointed to find the lunch menu significantly more limited than what is currently advertised in vlogs and online marketing. Managing these expectations is crucial for guest satisfaction. • Front Desk Efficiency: The check-out process was surprisingly slow. For travelers on a tight schedule, an inefficient check-out can create significant stress regarding flight times. I suggest reviewing your staffing or systems during peak departure hours."

"They were nice, respectful, and helpful while we were still checked in but once we checked out, that hospitality completely disappeared. We got stranded in Boracay and had to check out right in the middle of a typhoon. Unfortunately, the staff refused to even lend my boyfriend an umbrella for a few minutes so we could safely get to our transport. To make things worse, I wasn’t feeling well and had started to develop a fever. Let’s be honest, Hennan is not a budget hotel. You expect a certain level of service and compassion, even after you checked out especially in extreme weather conditions. It was disappointing and frustrating to feel like the care and courtesy we received only applied while we were still paying guests. After checkout, it felt like we didn’t matter at all. For the price you pay, I expected better treatment at the very least, a bit of kindness and understanding during such a difficult situation. Sadly, this experience left me feeling robbed and deeply disappointed."