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Hotel PSEUDO-petfriendly. Hicimos una reserva a través de Booking en este hotel porque permitía alojar mascotas (aunque ni siquiera pueden comer en el restaurante propio del hotel, ni te proporcionan NADA para el animal). Llegamos el viernes hicimos el chek-in (con el perro), el sábado realizamos el pago en el propio hotel (con el perro), salimos por la mañanas (con el perro), mediodías (con el perro) y noches (con el perro) así viernes, sábado y domingo (siempre con personas en la recepción). Cuando vamos a hacer el check-out la persona de recepción nos dice que debemos abonar 25€ por noche de suplemento de limpieza por el perro. En ningún momento se nos dice (ni en el check-in, ni cuando realizamos el pago, ni en las diferentes entradas y salidas). 25€/noche por “limpieza” sin avisar en ningún momento y sin proporcionar ABSOLUTAMENTE NADA para el perro. Por lo que debemos pagar 25€ por noche por utilizar nuestra propia cama de perro, comedero y bebedero que llevamos de casa. Teniendo en cuenta además que hemos pagado 150€/noche con la generosa cortesía de DOS CARAMELOS (ni una botella de agua, ni una cápsula de café, por supuesto no incluye ni desayuno, ni parking) y que la habitación tiene el plato de ducha y el lavabo en medio de la habitación, absolutamente cero recomendable. NEFASTA GESTIÓN Y COMUNICACIÓN.

Hotel location is very good, just a little outside the ancient city of Lugo. It takes about five minutes to walk to the ancient Roman wall. It takes 10 minutes to walk to Lugo Cathedral. There is a supermarket next to the hotel and parking spaces downstairs. Room facilities and restaurants are good.

Taking the least expensive 2 rooms over 7 days is a real test. This hotel is solid. Positives include: Best Housekeepers, Fastest Laundry Service, Fastest Room Service, Good Breakfast, Clean Room. Best Parking. Easy access to all directions around Lugo. Negatives: Guests seem to slam doors here alot and it sounds like gunshots ( use earplugs if this is an issue), Front facing rooms overlook a main road, bit in winter with the windows closed this was not an issue. A reminder this is not so much a tourist hotel but a busy business/transit hotel. Very busy restaurant cafeteria...staff there always smiling and cheerful. Alot to like at this hotel.

We had two stays here in July, both for a number of days and all I can say is that we really loved it. It is situated within and close to the Roman wall. It is within easy walking distance of numerous bars and restaurants and some of the key tourist attractions e.g the cathedral and the Museo a Domus do Mitreo, both of which are well worth visiting. The hotel is also close to steps leading upto the top of the wall so, if you are up for it, you can enjoy the 3km walk around it. We had what we felt must be, the best room in the hotel with 2 balconies overlooking the wall, the modern city beyond and the countryside. The room basically had everything we needed apart from perhaps a second chair and a perhaps a box of tissues. The bed was comfortable and they kindly provided a kettle so we tea mad English could have a cup when ever we wanted one. As said it is a bit quirky with artifacts absolutely everywhere and some of them we felt would be worth quite a bit. There are even full sixed 'mannequins' in the outdoor seating area which is a great place to sit and have a drink and people watch! Breakfast is available every morning and dinner is from Wednesday to Sunday evenings. The breakfast is fine but there could be a little more variation while the evening dining experience which we did a few times was excellent. What was amazing was the staff. We could not praise them enough. Everyone did everything to make sure our stay was enjoyed. So, BIG THANKS to Maria and Manuel, their 'grown up' children, Maria, Manuel and Nikolas and not forgetting the cook Alejandro. We are likely to be in Lugo again sometime next year and there is only one place we will stay - HERE!

Quiero ser lo más honrado y justo en mi opinión sin tener en cuenta opiniones anteriores, basadas en mi experiencia personal. A destacar: Ubicación excelente a 200 mts de la muralla. Atención del personal de recepción ( Laura y Celtia) muy profesional y agradables en todas las gestiones realizadas. Atención de las camareras de hsabitación muy buenas . Detalle de agua mineral y golosinas gratis. A mejorar : Habitación 405 , cuarto de. baño pequeño, mejorar la insonorización puesto qué dicha habitación se encuentra en la cuarta planta y está orientada a una calle dónde habitualmente pasan muchos vehículos. Algunas fotos del hotel, como suele ser habitual en muchos hoteles,no muestran la realidad del mismo. Resumen : Estancia agradable, mejorable en algunos aspectos. Balance positivo