Zhaoxing Dongzhai Xiaoshanxuan Homestay Reviews

Response from Property: Thank you for your recognition and affirmation of our service. We will continue to serve every guest attentively. We welcome you to visit Dong Village next time~ [Xiaoshan Chun B&B is located at the Zhaoxing Dong Village High-speed Railway Special Line Minibus Terminal" "Health Center" walk 20 meters up to the entrance of the main street. It is quiet and comfortable in the bustle, and it is only a few hundred meters away from the Zhaimen and the observation deck]

Response from Property: Thank you for your affirmation of us. We welcome you to visit the Dong Village next time and experience the different four seasons in Zhaoxing~ [Xiaoshanchun B&B is located at the "Health Center", the minibus terminal of the Zhaoxing Dong Village high-speed rail line, 20 meters walk up the main At the entrance of the street, you can find peace and tranquility in the bustle, and it is only a few hundred meters away from the village gate and the observation deck]

Response from Property: Thank you for your affirmation of us. We welcome you to visit the Dong Village next time and experience the different four seasons in Zhaoxing~ [Xiaoshanchun B&B is located at the "Health Center", the minibus terminal of the Zhaoxing Dong Village high-speed rail line, 20 meters walk up the main At the entrance of the street, you can find peace and tranquility in the bustle, and it is only a few hundred meters away from the village gate and the observation deck]

Response from Property: First of all, thank you for your affirmation of us. The location of Xiaoshanchun is very convenient to get off the bus. We are keen to serve every passenger in Xiaoshanchun with the greatest enthusiasm. The houses in the Dong Village are all owned by the aboriginal people. Due to the layout of the houses, the bathrooms in the B&Bs here are generally relatively small. We can only layout in a limited space. Thanks again for your feedback. We dare not slack off and have been working hard to satisfy every guest who stays at Xiaoshanchun. wish you a happy life

Response from Property: Hello, you said that young people should be more particular. I agree, but please don't be strict with others and be free with yourself. Let me tell you what happened: You placed an order on August 28th and booked to check in on September 6th. We added you on WeChat on September 4th and sent you the arrival method. We sent you another message at 12 noon on September 5th, asking you what time you will arrive on September 6th. We will arrange for the guests who arrived early to be sent to you. Clean the room in advance. Then you reply to us and arrive at 5.6 pm on the 6th. On the day of check-in, you took the initiative to contact us at around 6 pm and said you would arrive at 10 pm. All communication was smooth. At 7:22 pm on the day of check-in, you contacted us again and said you couldn't come and asked to check out. We declined. (There are chat screenshots to prove the above content) The platform regulations are that free cancellation can be made within one week after booking. You have exceeded the platform's free cancellation time. You are right. You are all young people. You also think you are a fastidious person, but you are not fastidious in what you do. Just call us 2 days in advance and tell us. We will reserve time for you to refund the money. (The platform will not be withdrawn, we can discuss it easily) Everyone is happy. We are not so rigid and impersonal. You think you are a very particular young man, but you only think about yourself first. You are really an exquisitely egoistic young man. We refused, but you were angry and gave us a negative review. This is really unscrupulous. Finally, regarding the room issue you mentioned, my reply is as follows: First: Regarding the room size, the room area is clear and accurate on the platform, and we have not fooled the guests. Second: Regarding the front desk duty issue you mentioned, we have also explained it on the platform. If the front desk is not 24 hours a day, 10:30 is also our normal off-duty time. In addition, I would like to clarify that even if we are off work, if the guests who check in have any important issues, if you come to us, we will solve it in time and will not ignore it. We hope that guests staying in the future will supervise us and see what we are doing. Tell the truth. Third, there is the problem of small flying insects in the room, because small bugs are unavoidable in mountainous areas, but our aunt will disinfect them when cleaning the room. Fourth: Regarding the issue of wrinkled sheets you mentioned, first of all, our Xiaoshanchun will never use unwashed sheets for guests. We also ask all guests to supervise and if found, we will compensate you 10,000 yuan! In addition, I hope you won’t use your knowledge to doubt our professional ethics. I apologize for not smoothing the sheets for you as soon as possible. Finally, we young people are all broad-minded and particular people, and I wish you the same in the future.

Response from Property: 感謝您選擇入住小山椿民宿，您的肯定是我們前進的動力，咱家會繼續努力噠！！歡迎您下次再到侗寨做客~~【小山椿民宿位於肇興侗寨高鐵小巴終點站“衞生院”往上步行20米主街入口處，鬧中取靜，距離寨門、觀景台幾百米】

Response from Property: I'm very, very sorry for bringing you such a bad experience! First of all, thank you for your affirmation of us. The location of Xiaoshanchun is very convenient to get off the car. We are keen to serve every passenger of Xiaoshanchun with the greatest enthusiasm. Your bad experience is indeed our negligence. 1. The hygiene of the bathroom is because we have recently re-waterproofed the bathroom, and the glue that the master accidentally dripped is a bit difficult to remove. We contacted the master and found a way to remove it. 2. The houses in the Dong Village are all owned by the aboriginal people. Due to the layout of the houses, the bathrooms in the B&Bs here are generally relatively small. We can only layout in a limited space. 3. There is a bedside table, but your room has been moved by the lady who cleans the guest room. Thank you for your criticism. After a serious meeting, we made adjustments to the guest rooms. It has been rectified to a more reasonable layout. 4. Regarding sound insulation, most Dong villages are wooden houses, while small Shanchun houses are made of cement. A road runs through the entire village, and cars are only allowed in at fixed times every day. Every house has more or less the sound of passing vehicles. We use double-layer thickened soundproof glass and broken bridge aluminum. If you close the doors and windows when you sleep, our soundproofing is really good in the scenic spot. Finally, we apologize again for bringing you such a bad experience, and thank you for your correction so that we can make corrections in time. I wish you a happy life~

Response from Property: Hello, thank you for your warm review. Although the price of Xiaoshanchun is very affordable, we must be strict with ourselves in terms of service and room hygiene and never dare to slack off in the slightest. Let all guests have a warm "home" when they come to Dong Village. You are welcome to visit Dong Village next time. [Xiaoshan Chun B&B is located at the "Health Center" of Zhaoxing Dong Village High-speed Railway Special Line Minibus Terminal and is a 20-meter walk up. At the entrance to the main street, you can find peace and tranquility in the bustle, and it is only a few hundred meters away from the Zhaimen and the observation deck]

Response from Property: Thank you for your affirmation of us. We welcome you to visit the Dong Village next time and experience the different four seasons in Zhaoxing~ [Xiaoshanchun B&B is located at the "Health Center", the minibus terminal of the Zhaoxing Dong Village high-speed rail line, 20 meters walk up the main At the entrance of the street, you can find peace and tranquility in the bustle, and it is only a few hundred meters away from the village gate and the observation deck]