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Honestly great, I went on a bridge taking advantage of the fact that they were doing the military parade in Madrid that week, and the truth is that every time I go to Madrid I know for sure that I will stay here, fantastic treatment and they treat you like 10!!! Above a shopping center and many restaurants to relax

We were greeted by very nice staff upon entry to the Hotel. We had a room with two single beds which were very comfy and the room itself was very spacious with ample closet space too. The bath area was nice but not ideal - It was not a separate room but a part of the room that was sectioned off using see through walls. Nice design but not want you want for the bathroom area. The wifi connection from my room was not the greatest, I had to use my mobile data most of the time. There was no breakfast included with our stay but instead they had a separate restaurant with different opening times throughout the day. The hotel was located near a Lidl and other shops so our breakfast arrangements were sorted. There are plenty of bus stops nearby and it is roughly a 20min walk from the station which was not so bad for me. I’d give this rating a 3.5/5 if possible

My dad booked this place for us with his free points and it was great. It was a bit far out from the city but it was easy to go on the train. There was a restaurant and a bar and the drinks were pretty cheap for a hotel. There was a big shopping just down the road. We had 3 of us in one room and I got the sofa bed but it was pretty comfy.

Peor imposible. Comenzamos! 1. Pedí para hacer el check-in después de las 12 de la noche, me lo denegaron. Llegué a las 23:30 y tuve que esperar hasta las 12 porque estaban haciendo el cierre de caja. 2. Cuándo estoy haciendo el check-in me dicen que tengo dos habitaciones con la reserva, una pequeña de 80€, para el primer día y la suite de 200€, para el segundo día. (Mi reserva eran 2 noches 2 adultos 280€) Me dicen que por 20€ más pues tener la suite los dos días, a lo que dije que no porque yo no había pedido nada de eso en la reserva. 3. Llegamos a la primera habitación, abrimos la ventana porque olía a cerrado y la ventana casi se descuelga al abrirla. 4. Al día siguiente cambiamos de habitación a la suite con jacuzzi. El jacuzzi no funciona, había un cigarro en el WC, me imagino del anterior cliente, el aire acondicionado hacia mucho ruido y para colmo la puerta de la habitación no cerraba. Le dijimos a la recepcionista lo de la puerta y nos dijeron que la arreglarían. Llegamos después y la puerta no abre, volvimos a recepción y nos dicen que al arreglarla, tienen que resetear el circuito pero que hasta el lunes nada, que ellos nos abrían la puerta cada vez que quisiéramos, y así estuvimos hasta que nos fuimos. Resumen, si tenéis la posibilidad ir a cualquier otro hotel. Nosotros lo cogimos porque no había disponibilidad en otros pero hemos escarmentado. Lo reservamos con Booking, no sé cómo lo pueden tener en la web, no es de calidad. Malo y encima caro.

The shower was not very water and with changing temperature , now cold now warm and still.

Everything was excellent except the check out time. At reception they had told us that check out was at 12 noon but the cleaning service came an hour and a half before departure. In less than 30 min, the cleaning service entered the room twice to clean when we had NOT left the room yet. We felt thrown out, to which we had to apologize and leave the room quickly. When we left, the cleaning lady thanked us for leaving the room but... why do we have to apologize if it wasn't time to check out yet? shouldn't they pass after we leave the room? I thought it was poorly organized. I could also hear from the room that did the same to other rooms where people were still staying. The rest of the staff was very friendly, and I found the space very jovial and well decorated. The room was amazing.

Hôtel Bien situé. 10 mn de la gare pour se rendre à Madrid. Très confortable. Personnel très gentil .. Propre.Chambre très spacieuse. Grand lit. Literie confortable. Petit déjeuner correct. Magasin Lidl en face si besoin. Je recommande.

I found this hotel on a booking platform and chose it because it was near the area where I had to conduct business. I was pleasantly surprised when upon arrival the staff was most kind and the room was impeccable, super clean and well organized. The room had a safe and a mini fridge, as well as a LED TV with the possibility to see movies from the most famous Internet platforms. The bathroom was perfectly clean, with hairdryer and a double Shower head ( handheld and Waterfall) . Service staff did a great job on tidying up the room daily and making sure everything was clean. The staff at the reception was very amicable and courteous, as well as very helpful when I needed information. Breakfast was good, a little bit of everything for everyone, Cereals, croissants, toast, jam, butter ham and cheese, as well as juices yogurt and warm beverages where at the buffet. The location is a bit out of the way from the center of Madrid, but metro station is really 4 minutes away and will take you anywhere. However if you like adventure sports, the hotel is just 3 metro stops away from the fantastic XMADRID, a mall dedicated to adventure sport where you can enjoy activities like Scuba Dive, Free Climbing, Ski, Trampoline jumping, Wave surfing, Skate boarding etc., I would greatly recommend this hotels to Business people and young travelers that do not mind moving around with the metro.

Very clean hotel. Staff were helpful and very friendly. Only problem we found was the school entrance right in front of hotel. Very very noisy start of the day and collection times. Apart from that good location for all amenities.