"We had a wonderful stay at this hotel. The staff were friendly and welcoming, the room was clean, comfortable, and well maintained, and the overall atmosphere was relaxing. The location was convenient, and everything exceeded my expectations. I would definitely stay here again and highly recommend this hotel to anyone looking for a great experience."
"The hotel is conveniently located near Chinatown and several popular attractions. The front desk staff are enthusiastic and there are Chinese signs available. The double room was spacious. I suggest adding more variety to the breakfast buffet. It's also within walking distance to the Royal City."
"The room is enough for both of us. The locarion is good. Near chinatown ongpin street and divisoria. Also intramuros is nearby. The bed and pillows are comfortable. The only issue we had is the keycard is not activated which we cant get inside the room. We need to go down again to the lobby. So far this hotel I recommend to whoever wants to visit chinatown and ongpin street."
"I honestly didn’t expect this place to exceed my expectations, especially since we booked it at such an affordable price, and it even came with a breakfast buffet!
The room was incredibly spacious, clean, and well-maintained. Even the television was in great condition, which made our stay even more comfortable.
As for the food, my sister and I really enjoyed the breakfast buffet. Everything we tried was delicious, and there were plenty of good options to choose from.
This definitely won’t be our first and last stay—it’s just the beginning! We’ll definitely be coming back, hopefully next time with our parents. We also didn’t get the chance to try the swimming pool because we didn’t bring our swimwear, so that’s another reason to return! ❤️"
"Overall it was a good stay, they give the breakfast for examinees at 4 AM to accomodate for our schedule so that's considerate. The room is neat and relatively clean too, I say relatively because there's a suspicious reddish stain on one of the pillow and one of the towels, we just didn't use those. For improvement though, I wish they included a hairdryer in the room like they said they would on the included amenities, I would've brought mine if I knew it's not gonna be included in the room. Also, the inside and crevices of the toilet isn't cleaned, not a big problem but as a clean freak, I was a bit bothered about that."
"Overall: 4/5
Location: 4.5/5
Very convenient. I stayed here for a 2-day ISO training held in one of their convention rooms, so it was super practical. It’s also right beside Starbucks, which was my go-to for coffee.
Value: 4/5
Reasonable for a short business stay, but parking has an extra fee.
Room: 3/5
The hotel feels old and nostalgic — classic elevators and hallways. Bathroom was clean, but the room had a slightly musky smell. Walls seem thin since I could hear a neighboring room’s phone and music.
Cleanliness: 5/5
Bathroom was neat and well-maintained.
Service: 5/5
Staff were friendly and accommodating.
Facilities: 5/5
Convention rooms are functional and convenient for seminars and trainings. The packaged food during the training was also good and complete, from breakfast snacks to lunch and merienda.
Final Take:
Good option for business stays and trainings. Not the most modern, but convenient and comfortable enough for short trips."
"We had a pleasure of staying at Manila Grand Opera Hotel and was thoroughly impressed. From the moment we arrived, the staff were incredibly welcoming and helpful. My room was spotless and beautifully clean,comfortable and relaxing atmosphere. The hotel's location was perfect for exploring the city, and I especially enjoyed the delicious breakfast spread each morning. I highly recommend this hotel for anyone visiting in Manila and will definitely be back!”"
"The hotel is conveniently located right next to an LRT station, making travel easy. It's decorated with a space theme, featuring spaceships and stars. All the staff provide excellent service. The room is a bit old and has a musty smell. Overall cleanliness is acceptable, and the WiFi signal is good. The air conditioning isn't very strong. It's suitable for a 1 or 2-night stay, especially given its proximity to Manila city center."
302 reviews
7.5/10
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9.3/10
Great
GGuest UserThe Manila Hotel has an old but elegant and luxurious style. Marble and stone finishing, tall ceilings and a grand piano at the back with a musician playing pleasant music greets you as you walk through the entrance.
Lacking points from my personal experience:
1. The carpet floors need to be replaced. I had to change rooms because the first room I got had an unpleasant smell to it (they quickly changed my room after I went to the reception, so it wasn't terrible) and although I didn't notice until the end of my stay, the new room's carpet was frayed at the edges.
2. The night mode of the lights (many switches) completely cuts power to the power outlets. I didn't know and ended up waking up to a phone and power bank with a dying battery and needing to stay in the hotel a couple of hours until they finished charging. Maybe just a warning in the future?
The good parts:
1. The service! People are SO accommodating, pleasant and efficient. Reception staff, waiters, bell boys and basically everyone greets you with a smile and tries to solve any problems with utmost focus and cordiality.
2. Traditional pride. Traditional fashion exhibition at the front was a great touch to my visit. The whole place (restaurants, pools, spa, rooms, etc) add to the experience. I could have stayed in the hotel and felt like I hadn't missed Manila's charm.
3. Excellent location. I realised early on that I could literally see every single thing from my ”1 day tour of Manila” from my hotel room. Nothing says great location like this.
GGuest UserThe hygiene was impeccable, and the facilities were comprehensive. Breakfast is served on the rooftop, an open-air restaurant with a fantastic view. While the variety isn't huge, it's clean and delicious. A great bonus is that you don't need a converter for charging in the Philippines; your domestic chargers work directly.
IitsreallyjaineStaying at City Garden Suites Manila turned out to be a great choice for exploring the historic side of Manila.
The location is very convenient — just a short distance from Rizal Park, Intramuros, and shopping areas like Robinsons Place Manila. It made moving around the city easy without long travel time.
The room was spacious, clean, and comfortable, perfect for resting after a full day of walking around Manila. What stood out the most was the hospitality of the staff — they were friendly, accommodating, and always ready to help.
If you’re looking for a hotel that balances comfort, location, and affordability, this is definitely a good option when staying in Manila.
MMr. Paul YangThe hotel is pretty good, and the location is excellent, with lots of restaurants nearby, Starbucks, and the university all within close proximity. The room facilities look a bit dated, probably because the hotel is older. The service, however, is great and very welcoming.
KKevin AlmojuelaI always book here at Eurotel for two great reason.
Just in front of Robinsons Manila and good breakfast buffet for such affordable room price.
AAnonymous UserStayed at Hotel H2O with a 4-year-old and a 1-year-old. Its main advantage is the location inside the park, providing direct access to attractions and making it easy to return to the room for naps and breaks.
Pros
* Excellent location inside the park with easy access to attractions.
* Convenient for families with young children who need rest breaks.
* Staff quickly resolved a minor issue with a broken bidet upon arrival.
* Bed size is king as advertised.
Cons
* Cleanliness was adequate but not exceptional.
* No room service available.
* Restaurants are available on the ground floor and via GrabFood delivery, but in-room dining would be more convenient.
* The hotel’s restaurant feels disconnected from the overall hotel experience.
Recommendation
Hotel H2O is a good choice if your main goal is visiting the attractions, especially with young children. If you do not plan to spend time in the area, other hotels may offer better value.
GGuest UserI recently stayed at Hotel Sogo, and I must say that my overall experience was pleasant and satisfying. From the moment I arrived, I was impressed by how well-maintained and organized the place was. The room was exceptionally clean, which gave me an immediate sense of comfort and relaxation after a long day of travel. The floors were spotless, the linens smelled fresh, and the bathroom was tidy and well-sanitized — no traces of dirt or unpleasant odors at all.
The housekeeping staff clearly does an excellent job of maintaining cleanliness. They were very polite and accommodating whenever I requested for towels or extra toiletries. Every time I stepped out and returned, the room was always in perfect order — bed neatly fixed, trash emptied, and surfaces dust-free.
Aside from cleanliness, the room ambiance was cozy and peaceful. The air-conditioning worked well, the lighting was just right, and the TV provided a good variety of channels. The bed was comfortable enough for a restful sleep, and the overall environment was quiet, which made it easy to unwind.
I also appreciated the staff’s friendliness and professionalism. They greeted me with smiles and made sure that check-in and check-out were fast and convenient. Their hospitality made me feel welcome throughout my stay.
The location of the hotel is also a big plus — very accessible to transportation, convenience stores, and restaurants. It’s ideal for travelers who want a clean and affordable place to stay without sacrificing comfort and convenience.
Overall, I would describe my stay at Hotel Sogo as clean, safe, and comfortable. It’s a great choice for budget-conscious travelers who prioritize cleanliness and good service. I would definitely consider staying here again the next time I need a quick and relaxing place to rest.
AAnonymous UserThe location was good and very convenient. The room itself was decent, but not very clean—especially the windows, which were quite dusty. In our first room, the air conditioner wasn’t working properly so it was too warm, and we had to request a transfer. Thankfully, the second room had a functioning aircon.
However, we noticed several issues during our stay. Some of our companions had problems with their shower not working, and when they were supposed to be transferred, the next room’s aircon also wasn’t cooling properly. There were quite a few inconveniences overall.
The reception staff didn’t seem very accommodating or responsive to concerns. It may have been due to a high volume of guests, but it would have helped if concerns were acknowledged more promptly. The lobby was also quite warm, which made it uncomfortable not just for guests but also for the staff in corporate attire.
The surroundings can be a bit noisy since the location is close to busy areas. Overall, since this was our first time staying here for a nearby event, we appreciated the convenient location and affordability. However, the overall experience was around 6/10. I hope they can improve the room conditions and address maintenance issues moving forward.
We also didn’t get the chance to take photos of the room for reference. I hope improvements can be made, as the place itself has a lot of potential and the location is really good.
BBrendon VWe had a wonderful stay at the hotel. The room was clean, spacious, and well-maintained, with a comfortable bed and all the necessary amenities. The staff were incredibly friendly, welcoming, and always ready to help with a smile. We especially enjoyed the delicious breakfast buffet and the relaxing ambiance throughout the property. The location was also perfect—conveniently close to key attractions and public transport. Housekeeping was prompt and attentive, ensuring our stay was stress-free. Overall, it was a pleasant experience that exceeded our expectations. We would highly recommend this hotel to anyone looking for comfort, convenience, and great service.
LLMTBFirst of all, I would like to say that the staff was friendly and apptoachable but the thing was checking in and out took too long since they dont have their own table or place to properly process the papers. The place were bigger than the usual I bookedl before . The room has I double deck and 1 double bed. It was clean and the bed is comfortable. I just wanted to recommend to upgrade the cooking stove into induction, it was old and rusted which wasted electricity. They provide sleepers for 4 people. You need to bring your own shampoo and toiletries. If need cleaning and help just inform the staff. Few upgrades is irecommended