Hotels near MTR Central Station, Hong Kong

This hotel is truly a hidden gem with excellent value for money, especially for Hong Kong. The room size isn't small, and while the facilities are a bit dated, they are fully functional and clean. The best part is its superb location! Airport buses, the MTR (subway), and the Ding Ding tram are all nearby. There are also plenty of convenience stores and cha chaan tengs (local cafes) in the vicinity, making it incredibly convenient to get around. The front desk service was also very good, they even gave us coffee vouchers and breakfast. Highly recommended!

I am extremely disappointed with my stay at this Nathan hotel. The overall experience was far below my expectations. First, the front desk female staff were impolite and unprofessional during the check-in process. Their attitude made me feel unwelcome from the moment I arrived. To make matters even more disappointing, the day of my check-in was my birthday, and I had hoped to enjoy a pleasant stay. Instead, it turned into a very frustrating experience. After entering my room, I noticed that the air conditioning was not working properly. The room remained uncomfortably warm despite adjusting the temperature. I contacted the hotel, and an engineer came to inspect the air conditioner. He turned off the main power and restarted the system, but the problem remained unresolved. Rather than offering to change my room or provide an effective solution, the hotel simply gave us a fan. Providing a fan is not an acceptable solution to a faulty air conditioning system. The room remained hot and uncomfortable throughout the stay, which seriously affected my comfort, sleep quality, and overall experience. Given the poor service, the lack of professionalism, and the unresolved air conditioning issue, I believe the hotel failed to provide the standard of accommodation that guests should reasonably expect. Another male front desk staff member escorted us to Room 1004 on the Executive Floor. However, the room only had one king-size bed, and the hotel informed us that they could only provide a foldaway bed. This was completely different from the room type I had booked. My reservation was clearly for a room with two double beds, so I do not understand why the hotel failed to provide the room type that I had reserved and confirmed. This caused unnecessary inconvenience and added to my disappointment with the overall stay. The next day, the Duty Assistant Manager offered us two alternative rooms. However, neither of them was satisfactory. The first room was on the 10th floor, but it still had only one king-size bed, which did not match my original reservation. The second room was on the 5th floor and contained four twin beds in the form of two bunk beds. This room was clearly not comparable to the Executive Floor room that I had originally booked and was not suitable for our needs. I made my booking based on the expectation that the hotel would provide the room type that was confirmed in my reservation. Unfortunately, the hotel failed to do so, which significantly affected our stay. In addition to the issues mentioned above, the hair dryer in our room was also defective because the power plug had come loose and could not be used safely. I contacted the front desk to request a replacement hair dryer, but I was informed that the Housekeeping team first needed to come to the room to verify the issue before a replacement could be provided. This unnecessary process caused further inconvenience during our stay. I would, however, like to recognize the professionalism and excellent service provided by the Housekeeping staff and the bellboy. They were polite, helpful, and courteous throughout our stay, and they deserve to be commended for their efforts. Unfortunately, the same cannot be said for the front desk staff. Their attitude was consistently disappointing from check-in to check-out. The male staff member who assisted us during check-out was also unfriendly and unprofessional. I believe the front desk team requires further customer service training to improve their attitude and the way they communicate with guests. Overall, this was one of the most disappointing hotel experiences I have ever had. I will not stay at Nathan Hotel again, nor will I recommend it to others. I sincerely hope that Trip.com and the hotel will take this complaint seriously and provide a fair resolution to this matter.

Great location, and the room was nice, clean, comfortable, and spacious. Very satisfied! The only minor issue was that being on the first floor, the traffic noise was quite noticeable. If you're sensitive to noise, I wouldn't recommend a first-floor room. Otherwise, everything else was excellent, and I would definitely choose this place again next time.

The hotel quality is too good and too convenience pace off mind they offer.then hotel have more facilities like a swimming pool and fitness room also more.Moreover they have better quality food restaurant.

”I had a wonderful stay at your hotel. The entire staff was incredibly welcoming, professional, and attentive to every detail. From the seamless check-in to the spotless room, everything exceeded my expectations. Thank you for your exceptional hospitality and for making my trip so memorable. I highly recommend this hotel!”

The hotel facilities are noticeably dated and showing their age. The air conditioning in the room was particularly loud at night, it made a restful sleep nearly impossible. However the front desk staff was attentive and genuinely helpful. At check-in, she proactively flagged that 10–11am tends to get hectic, and only two lifts were running for the whole building, guests on higher floors should allow at least 20 minutes before checkout to get down. A thoughtful heads up, given my room was on the 31st floor. Checkout the next morning was a bit of a slog. It took nearly 10 minutes just to get a lift down to the lobby.

I knew hotels in Hong Kong are expensive, so since the price for this one was low, I expected wat I paid for. However, basic safety and hygiene were missing.The cleanliness was only moderate at best, but the real issue was seeing rats running along the wires on the ceiling. The booking process was also a mess. l was forced to pay an additional fee just to get a room with a window, simply because it had twin beds instead of a double. It felt like a scam and poor management. The location is perfect tho.

We was looking for hotel that was centralised to wherever we are looking (Disneyland, Ocean park etc) and we decided to look for hotel at Prince Edward or Mongkok then we found Starphire hotel. The price was affordable and room was clean, just that need about 10mins walk from Prince Edward MTR (Come out from Exit C left side out, keep walk straight till near underneath second highway or have to turn, then turn right and continue walking till see hotel, besides it is ”The Cloud”). Coffee and water was provided 24/7 at level 3 besides check in counter. Breakfast which was bread will be given if go to level 3 in the morning. Overall, it was a pleasant Stay and is happy to revisit if got chance.

the room was beautiful, tho its not as clean as i expected it to be... there's blood stain in the couch and window nooks. a lot of long hair strands in the carpet. i know they can do better. i still like the hotel, the shuttle service from hotel to train station is big help for guests. since there is no free bottled water on rooms, at least have a water dispenser on some floors. the breakfast is buffet but... sorry but its so bland. im not a picky eater but... its really disappointing. if you gonna ask me, if i will stay again on this hotel, probably not. 1000+ rmb for family room and the experience is just so so... sorry. ✌

I really enjoyed my stay here! It was especially cool for me to stay in this particular building because it's where the famous movie 'Chungking Express' was filmed. That alone makes the place special and gives it a unique vibe. The room was clean, cozy, and equipped with everything needed for a comfortable stay. The air conditioning worked perfectly and kept the room cool, which was especially important in the hot and humid weather. I also want to give a special shout-out to the host. He was very welcoming, friendly, and always ready to help. Check-in was quick, and I was even able to check in earlier than the set time.