Best Kota Kinabalu Hotels

"I had a pleasant stay at Promenade Hotel. The location is very convenient right in the city center, close to shopping malls, waterfront attractions, and dining options. It’s a great base for exploring Kota Kinabalu. The lobby and common areas are spacious and welcoming. My room was clean, comfortable, and well-maintained with all the basic amenities I needed. The sea view rooms are especially worth it for the sunset views over the waterfront. Breakfast offered a good variety of local and international options, though the restaurant can get quite busy during peak hours. The staff were generally friendly and helpful, and check-in/check-out was smooth. Overall, everything was good 😊😊😊"

"Broken hairdryer, dishwasher liquid provided without sponge, all aircond not cold and the remote control battery weak."

"Walaweh! First of all, thank you for the complimentary upgrade – perks of being a TRIP.com regular customer 🤣 Top tier service! Thank you, Shangri-La, for giving us such a wonderful experience. We truly loved our stay here, and *************, we got to witness the most beautiful sunset. Most importantly, thank you for prioritizing our child’s comfort – it really means a lot to us. 💖"

"Everything is great except for the lighting in Room 568, why is it so dim? I was straining my eyes on my laptop because lighting wasn't that great. Bed is comfortable and bathroom spacious enough. The big fridge was a bonus, the same with the pantry. Recommended stay as this hotel is very near to Imago Shopping Mall"

"The whole place is good. Only the location’s smell and parking service for guest. Stinky smell comes from nearby sewerage and when the tide is low the smells comes in. On the other hand, no free parking available. Park downstairs and early in the morning being summoned as early as 8am on saturday. Other than that, all area good and nearby a foodcourts"

"Travelled with my son for the first time to KK. Glad we settled for Hyatt Regency, location was excellent. Short walk to Suria Sabah mall and Gaya Street night market was just a street away. Grab to places like Imago Mall, Sutera Harbour and Airport cost between RM5 - RM9. Room was big and beds were comfortable, only downside was that the aircon was still warm at 19 degrees. Pool was average. Breakfast buffet was good. One thing that definitely stood out was the service by the hotel staff. We arrived at 12pm with the initial thought to drop off our luggages first but they allowed us to check in rightaway. Housekeeping also called our room to ask if we needed anything. Will definitely stay here again for my next trip!"

"The room was spacious and very clean. The staff were friendly and always smiling, providing excellent service. Although check-in was officially at 3 PM, they kindly allowed us to check in early at 12 PM as a room was already available. The breakfast was delicious, and the swimming pool was beautiful. Everything was perfect, and I will definitely choose the Marriott again on my next trip to Kota Kinabalu."

"This hotel absolutely blew my expectations out of the water! Both the location and the accommodations were superb. It's strategically located on a corner, directly across the street from the jetty, making it incredibly convenient for island-hopping excursions. We spent four days island hopping, and I must say, the two captains, especially for the mangrove and outer island tours, were absolutely hilarious, witty, and very responsible. The hotel is within easy walking distance of Gaya Street, Durian Street, and the Central Seafood Market, which was extremely convenient. Gaya Street also hosts a night market every Friday and Sunday, perfect for a leisurely stroll and sampling delicious street food. Diagonally opposite the hotel, there's a large shopping mall and a duty-free store. My only minor disappointment was that our three families were staying together. The room rates only differed by less than fifty (currency implied), but because I was with my son, I booked a twin room. It turned out to be quite small, whereas the other two families booked king rooms that even came with a living area! I was so incredibly jealous and felt it was a bit unfair! o(╥╥)o However, that didn't really impact our overall experience, and we still had a very enjoyable stay. The hotel also boasts an outdoor rooftop pool on the 25th floor. The elevators require a room key card to operate and only grant access to your assigned floor, which provided a great sense of security!"

"The Hotel is located at the area with many seafood restaurants and it is also convenient to access to different shops. On the first day, we were given a room without views that made us very unhappy. Then they agreed to change it to better views. The sensor of the light control was out of order on the third day, but they could fix it on the same day. The staff of the Hotel would send messages to connect with us. It was very helpful Hotel. Their breakfast was really fantastic, we highly recommended it."

"The check-in experience is great. The Luma Hotel team are all very friendly. Parking is available right at the entrance of the hotel for a fee of RM30 per day. They provided cold towel and welcome drink to help me freshen up after my long drive from Kundasang. The room is clean and spacious. You can view the bathtub from the bed if you open up the panels. This is great for those with kids and want to monitor them from the comfort of your bed. There is no swimming pool but this is understandable for the size of the hotel. Breakfast is decent with good spread. Not much crowd at 6am. There are 24hrs convenience stores within the same building for those who need to buy your supplies. The hotel is located near the Airport and Imago Shopping Mall. Other places of tourist attractions are also nearby if your are driving or book e-hailing services like Grab. Last but not least, I would like to thank the team for the personalised birthday card and the complimentary cake. It is truly memorable."