Best Kanata Hotels

"This trip is the most satisfied with this hotel! Really great! The hotel is located in Kanata, a technology industrial district west of Ottawa, and there are many IT industry travelers. The hotel is very new, and the South Asian sister at the front desk is very professional. When you check in, you will introduce the precautions and free facilities of the hotel in detail. The room was clean and comfortable. The breakfast is very rich, scrambled eggs and sausages are delicious. (The hotel didn’t take pictures, let’s post the scenery of Ottawa)"

"I expected more from Glö than I received. I chose Glö as a ”treat” for a couple's getaway, as it was a newer hotel and appeared like it would be snazzier than the usual fare. Pros: The bathroom was very nice, and the complimentary toiletries are top notch. The rooms are very clean. The mattress was very comfortable and the TV was a decent size. Cons: The rooms are incredibly small, and while they are nicely furnished, the tiny ”couch” seat was more form than function (i.e. prettier than it was comfortable). The front desk staff seemed very new and clueless on basic hospitality essentials, like how to work the in-room television. It also took ages for a response from front desk on how to work the TV and the issue wasn't even resolved. I probably will not stay here again nor would I recommend this hotel to anyone I know, as there are so many hotels to choose from in Kanata that offer better, more knowledgeable service and better pricing."

"The hotel was very clean and our room was clean as well. The complimentary breakfast was good, and the fact that they provided coffee 24/7 in the lobby was a great plus. Front desk staff were also very attentive and helpful. The location is a bit far from restaurants and guests would need a car or take an uber to get food. It was a pleasant stay and we would consider staying here again if we need to visit Ottawa."

"Lovely stay. Enjoyed the jazz bar. Rooms are very clean. Nothing but good to say about our visit. Thank you."

"Breakfast is very good. The chef orders it now: omelet, shredded cheese, vegetables, mushrooms, etc. It's great. Other kinds of bread, fresh juice coffee tea. Meat has sausages, bacon. Peach apple, cantaloupe, pineapple and other fruits, a kind of Danone fruit yoghurt. All in all, including early value"

"Very satisfied with the facilities and services of the hotel. In the morning, you can make homemade waffles. It is the best choice for self-driving friends. There are also free ice machines, coffee, refrigerators and microwaves. Refrigerated in the refrigerator, very convenient, highly recommended!"

"The room is spacious, you can cook, the decoration is relatively new, except that the heating equipment starts at night too loudly and is not satisfied, other aspects are satisfied. Breakfast is a normal breakfast in North America, can eat enough"

"Located in West Ottawa, the hotel is conveniently located next to the market, with Walmat walking for 10 minutes and Ottawa Outlets nearby. The room was clean and the front desk staff was warm. The hotel’s restaurant is also good, offering burger sandwiches. Free parking"

"The front desk staff are not helpful during checking, they needed to charge me extra fee for 3rd person stay in. I questioned this and they can waive this fee at the end. The room is large enough for a family stay. It seemed brand new renovation with all accessible facilities, however there are some disgusting smell during the stay. There is shopping outlets opposite to the hotel, it is convenient to shop some brand name goods"

"Room cleanliness and air conditioning were good. Beds were comfy. Breakfast was simple but good in quality. However the breakfast queue was long and food replenishment was not done in pace with the flow, ended up in a long queue not moving as people stayed in the front of the queue stayed in the queue waiting for replenishment. The dinning space was insufficient that could not accommodate the big crowd. We ran into issue setting up the sofa bed. Calling the front desk asking for assistance we were stunned by a reply saying they would not send staff to help but urging us to try for another attempts and kept reassuring us the sofa bed operation was simple and easy. Finally we got that sorted out with help from other hotel customers.. A major disappointment that totally ruined my experience with the hotel was the way my enquiry was handled towards an unknown charge after I checked out. In the check out bill, it was just a charge billed to my credit card without indicating what service or item I was billed for. While my family did not order or buy anything at all from the hotel and we were in a rush, I did not check the bill upon check out until 5 days later I saw it in my credit card account. I sent an email to the hotel reservation (that was the only email channel I found from the hotel home page) to enquire about the charge and no reply was received ever towards my enquiry and that's what I was hit. Although the unknown charge was refunded after another week, I did not feel good with the way they work. I frankly accept mistakes made by the front desk or the account team for incorrect bill, but I do not accept ignorance and zero communication from the backend on my enquiry. This is something the hotel should improve."