"The only 5 star hotel in kaiping. Room is clean and refurbished (executive floor)"

"I was very satisfied with this stay. From the moment we got out of the car until we checked in, I could feel the staff's patience and care. Because I had a child who needed to nap, the staff thoughtfully arranged the room for us in advance. A special thank you!"

"The room was spacious and bright, with a lovely view of the Cangjiang River right outside the window. The service was warm and welcoming, and the breakfast was quite good! The hotel is also conveniently located close to the Kaiping Diaolou and Chikan Ancient Town scenic areas, making it perfect for those traveling by car."

"The front desk staff were super friendly and even upgraded us to a suite! The location is really convenient, right on the main street, with a convenience store downstairs and a mall nearby."

"AI facilities within the room. 👍"

"The bed was super comfy and the air conditioning was excellent. Breakfast was plentiful, and the service was great, with everything very clean. The view from the third floor facing the inner garden wasn't anything special, but considering the stay included breakfast and admission tickets, it was fantastic value for money."

"A special mention about the ladies overseeing the breakfast buffet! On 24 June, we arrived at 10am thinking that it ends at 10.30am but it was 10am end service. They have already kept most of the food and upon seeing us, told us to just sit down and eat. They took out the food and switched on the coffee machine for us. It felt like going to my aunt’s place for a visit instead of a hotel. They made us felt extremely welcomed and warm."

"The hotel is located about 10minutes walk from one of the ancient buildings , view from my room great ,I spent my dinner and breakfast in the hotel"

"I was torn between this hotel and another one called 'Jin Xu' before checking in, but ultimately chose this one, thinking that a comfortable stay would be better for a relaxing trip with friends. Here's my overall impression after a two-day, one-night stay: **Environment:** The environment is good. It's located right inside the park, making it convenient to get around and easy to return for a rest whenever needed. **Hygiene:** There were basically no hidden dirty spots, but the bathroom had a strange odor on the day we checked in, possibly from the drain. The hallway, however, always smelled pleasant. **Facilities:** The TV wasn't a smart TV, so we couldn't cast anything to it. The telephone had a retro design, which looked nice, but there was no information on how to dial the front desk. We had no idea how to request anything we needed 😂. The hotel itself is quite large, but the signage is unclear. After having lunch at the snack street on our check-in day, we re-entered the hotel and ended up in an unknown area, which was quite startling. There were absolutely no signs in the hallway pointing to the guest rooms or the front desk. **Restaurant:** We arrived at the hotel close to 1:30 PM, starving. The front desk mentioned that the hotel had a Chinese restaurant still open until 2:00 PM and advised us to go quickly. We rushed to our room, dropped off our luggage, and hurried to the restaurant. Upon entering, the restaurant's front desk told us to find a seat ourselves. We were confused and picked a table, just about to sit down, when a waiter came over and said the chef 👨🏻🍳 had already left and we couldn't order. For a hotel restaurant to advertise closing at 2:00 PM but actually stop taking orders before 1:40 PM is truly baffling to me. The buffet breakfast on the second day was, let's just say, hard to rate; it was edible but completely unappetizing. **Service:** The front desk and bellhop staff we encountered at checkout were excellent. They even helped us pack up the afternoon tea we missed due to time, which we greatly appreciated 🙏🏻. The staff at the restaurant entrance, however, I have nothing good to say about; they seemed dazed 🫨 and very sleepy. **Overall:** If I have the chance to visit Chikan again, I will most likely not choose this hotel."