SUNRISE Alora Aqua Park Reviews

The animation team is the highlight of the hotel, always full of energy and fun. The bar staff are excellent, very friendly, always smiling, and quick to serve anything you ask for. The hotel itself is nice and comfortable. The sea is disappointing. The food is average and feels repetitive. The rooms are clean but need renovation

The hotel is absolutely amazing in every aspect! I would like to give special thanks to the Animation Team for creating such a fun and energetic atmosphere throughout our stay. Also, a big thanks to the Room Service Team for their professionalism, quick response, and always welcoming smiles, which made our stay even more comfortable and enjoyable. The only challenge I faced was with the customer service hotline and official emails, as I had a booking issue through Trip.com. To be fair, Trip.com were very responsive and answered all my inquiries, but unfortunately, they could not reach the hotel’s customer service directly. Despite this, my overall experience at the hotel was unforgettable, and I definitely look forward to coming back soon. Highly recommended for anyone looking for a perfect vacation in Hurghada.

We stayed 4 nights at the hotel. The hotel was really clean and food quality was amazing specially the seafood day(needs a little bit more variety only). The bars were great, and the activities organized by the animation team during the day and night were great. Really recommend for families.

Nice for family

I'm extremely dissatisfied and it's seriously not worth the 1,400 RMB price tag. The room was dusty, and the shower area was completely exposed to unfinished construction. The front desk was even more inconsiderate. We requested a double room and had to change rooms three times before finding a corner room. The hotel's all-inclusive package required reservations several days in advance for the several specialty restaurants. The only restaurant served essentially the same meal for breakfast, lunch, and dinner. The worst part was the snorkeling at the private beach was terrible! You couldn't see a thing! I think the hotel should have refunded my money! The hotel is so remote, and taxis were always extra. It was a terrible experience!

Very wonderful The cleanliness is excellent everywhere The staff are very friendly and their treatment is very elegant and they are very helpful, whether it's the restaurant staff, the pool staff, or everywhere else The animation team is wonderful and active, and their shows are delicious, and they are very cheerful Variety of food and snacks during swimming time, and a juice bar is spread all over Many swimming pools for all ages and a variety of aqua parks everywhere, especially for children The beachfront is very beautiful And there are events and parties, and each time it is different and varied The only downside we faced was the delay in checking in and entering the room, which was about a two-hour wait Other than that, everything is perfect We will definitely do it again 😍

The environment is not bad. Large water playground. Three meals are included. The food is rich. Personally, I feel that the taste is more European. There is no mandatory tipping. Exclusive beach. You can sit on the lounge chair and enjoy the sea breeze at night. It is very comfortable

The stay is pretty good, but the attitude of the service staff is not very good. The all-inclusive resort even includes drinks that can be used until 12 o'clock in the evening. Juice, mineral water, soda, beer, and cocktails are all available. The hotel facilities are also very good.

The rooms are old, the facilities are outdated, and the hygiene is questionable. The water park is nice and the buffet restaurant is good.

非常棒！！！！！！！！！！！！！！！！！！！！！！！！！非常棒！！！！！！！！！！！！！！！！！！！！！！！！！非常棒！！！！！！！！！！！！！！！！！！！！！！！！！

⸻ I just spent one week at Sunrise Alora, and I honestly cannot thank them enough. The service at this hotel is truly outstanding. I was upgraded to a better room by the kindest and most helpful Mustafa. The Front Manager, Osama, was also absolutely fantastic. Every single person working at this hotel delivered exceptional service. I’ve stayed at many hotels, but I have to say, the service here is truly unique. They do everything they can to make sure their guests have an amazing experience — from the chefs and housekeepers to the waiters and receptionists. The food at the à la carte restaurants was incredibly good! This was the first time I left a hotel feeling genuinely sad to go. A heartfelt thank you for the top-notch service we received. I truly hope Mustafa and Front Manager Osama get to read this message. I also want to thank our wonderful housekeeper, Michael. Best Regards Lana

Everything is excellent !! Location wow , food variety and very tasty , beach is wonderful , pools , room is very clean good

I felt completely safe at Sunrise Alora Aqua Park Resort. The staff throughout the resort are incredibly friendly and polite, and there are lots of bars and plenty of excellent food choices. I spent most of my time by the Adult Only pool as I just wanted to chill. The bar staff there were fabulous, especially Omar, who provided great service. I appreciated the option to collect a 'red flag' if I didn't want to be approached by any staff, but I never felt the need to use it as everyone was so professional and friendly. I stayed in room 6183 and Mohammed Attallah from Housekeeping was absolutely fantastic. When I reported that the fridge was not working, he dealt with it quickly and efficiently, and I had a working fridge in next to no time. The room was always spotless when I returned, and his towel creations every day were amazing and always made me smile—so creative! (I won't post any pics as I don't want to spoil anyone's surprise). He consistently checked if everything was okay and if I needed anything before he finished for the day. I have travelled a lot, and the level of customer service provided by Mohammed was by far the best I have ever received. I have never stayed in the same hotel twice as I like new experiences but I would defiantly consider returning here, either alone or with friends as I had such a great time and all the other guests I spoke to agreed. I highly recommend this resort for solo travellers, couples, friends and families as it has something for everyone.

The animation here are amazing, good with children and involving then in activities. Many activities here we loved bocca and darts. Food is great and the rooms are big