Alaya Resort Ubud Reviews

Hotel is very conveniently located, everything is super close, shops, restaurants, Art Market and the Palace. Staff is super helpful and welcoming, very kind and warm. Property is little bit outdated, but very well maintained and clean. Only thing which needs to be adjusted - need good mirror with lights in the room or add some lights as in the evening it’s pretty dim, and if you’re getting ready and putting on make up there’s no way to do it. Also fantastic spa!

Adorable hotel, really lovely setting, plush gardens, two nice pools, although no pool side service available, not a big deal as pool was just metres from my room. Free daily soft drink mini bar. Huge bed, comfortable size room with all the necessities. Didn’t have breakfast but did order room service, it was good and a reasonable price. Good size supermarket a couple of doors down, many restaurants and shops outside, close to monkey forest, kekak dance place, yoga barn, and the museum/palace are about 20 mins walk. Solo traveller, felt safe.

The best resort I ever stayed! The whole property is so beautiful and filled with lush greenery but still clean! You dont see any withered leaves on the floor - thats how great the maintenance is! The room is super spacious, full room amenities, and we have partial view of the pool. The toiletries is their in-house brand and VERY good for my coloured hair. I’m impressed by their products! So tempted to buy it back home! There is also a complimentary afternoon tea and cakes! The staffs are ALL very friendly, always greeting us and strike a small chats. The housekeeper is so good that sometimes they clean up the room twice a day! Also because my flight was really late at 11:25pm, we stored our luggage at the hotel and had the complimentary afternoon tea there. After which I went for massage and came back to the resort to use their bathroom. They are so kind enough to provide me with bath towels etc to clean up! The location is very centralized of Ubud. Easy to get around and there are many foods, massage spa salon and souvenir shops. I will HIGHLY recommend this resort to anyone! I love everything in this resort!

The best place in Ubud! The staff is so polite and helpful every time you have an issue or favour to ask. At breakfast you can always find the way to leave satisfied. They have various options with buffet and menu. They do late check out and also allow you to use all the facilities after checking out. They even prepared a shower for us at 6pm before our journey to the airport.

Very convenient location, close to monkey forest park, and ubud center, excellent staff and service, restaurants in the hotel are very good. Our half day tour driver Arya is very professional and attentions to detail , makes our tour trip pleasant and memorable .

Very nice experience, the room is clean and big. Location is great. The staff Kris is very helpful, other staff are all kind as well.

Everything is just amazing, the staff, the environment and the food are fantastic!!

Alaya Resort Ubud is one of the best service resorts I’ve stayed at so far! Every staff member is incredibly friendly and polite. I loved the complimentary afternoon tea and photography service, plus the bed was super comfy and amazing fresh breakfast. While the facilities could be improved, the amazing location makes up for it. I’ll definitely be back!

Good hotel to stay . Great location.

Alaya staff gave us exceptional service. I arrived in Bali with a broken ankle and didn't know what to expect but the staff were accommodating, helpful and friendly. The entire staff were professional and friendly. Our rooms were clean and beautiful. I will definitely be back to have the full Bali experience ❤️

Nothing to complain about. It’s near to Yoga Barn, Pison Cafe and other tourist attractions. I would definitely come back again!

A very nice hotel to stay in Ubud, near the Main Street, next to Supermarket. Friendly staff and good room facilities.

Great location. In the middle of Ubud. Room is clean. Pool is a great place to rest and relax. Hotel staff are very friendly and helpful.

Alaya resort staff truly went above and beyond to make my wife’s birthday celebration special. They helped arrange a lovely surprise with flower petal decorations, a delicious birthday cake, and a beautiful rose bouquet (available at an extra cost). The resort's location is also excellent, situated right beside fantastic cafes like Pison, where we enjoyed a discount of 10%! Our room was spacious, with a comfortable bed and it comes with impeccable housekeeping service twice a day. Every detail was taken care of, making our two nights stay truly relaxing and enjoyable. Overall, I highly recommend Alaya Resort for its exceptional service and fantastic location.