"Hotel with great facilities, especially the onsen, and a very good breakfast. It's a bit far from the center of Hue, but Meliá offers discounts on Grab transfers. I would definitely come back!"

"This feels like a family-run guesthouse, almost like a converted home, and it's very close to the train station. It was a strange coincidence – when I took a taxi from Hue train station to the hotel, the driver, who spoke excellent English, gave me a tour of the sights along the way. Three days later, when I hailed a taxi to go to the Hue office to leave town, it was the same driver! For my first meal after checking in, I went to a beef hotpot place inside the Imperial City. It didn't have any reviews on popular apps like Dianping or Xiaohongshu, but it was the most satisfying meal I've had in Vietnam so far – very similar to what you'd find back home, and reasonably priced too. The next day, I explored the Imperial City and tried salt coffee. All the local Vietnamese coffee is just too sweet for my taste. On my third day, when I was leaving, I realized I'd left behind a white top. I had planned to wear it on the sleeping bus, but completely forgot to pack it when I checked out."

"It is within walking distance of the downtown area and is also close to the river, making it easily accessible."

"The rooms need some updating. The pool was full with kids from a school, very noisy and busy. The staff weren’t the nicest in town, and I would expect more from a 5 star hotel."

"Hue Melia Vinpearl is a splendid first class hotel offering tourists and visitors a outstanding comfort and a touch of luxury. The front of house staff were very helpful and attentive. Very friendly and approachable. We had dinner in the Alma restaurant on the 33rd floor and the views are breathtaking. The decor and ambience so warm and relaxing and inviting. Had a first dinner and service was great. Breakfast options and quality of food is brilliant. Excellent coffee options, freshly made omlettes, pancakes and much more. The are very helpful and catered to all our needs. We wree greeted warmly and welcomed wherever we went in the hotel. The staff are all amazing. Having stayed in many different hotels in different cities across Vietnam and Asia I can honestly say this has been one of the best experiences 🙌🏽."

"Since the hotel is newly opened, I wanted to leave a good review, but honestly, there are quite a few things that are good, and many that need improvement, especially considering the relatively high price point. **Pros:** Because it's new, the beds are clean, the room has everything essential, and plenty of power outlets. I liked having the sink outside the bathroom – it feels cleaner than inside. The staff were EXTREMELY friendly and always ready to help. There are free bicycles available for guests. The location's convenience depends on individual needs, but it's a bit far from the city center. Breakfast includes machine-brewed coffee, and the passion fruit juice was also good. **Cons:** Despite being new, some of the facilities already show signs of trouble: The bathroom door in my room couldn't be closed or locked. Perhaps because it was on the 5th floor, the water pressure was quite low. For the shower, I couldn't figure out how to operate it, as the entire shower head only had one rotatable knob, offering just two modes: regular stream and rain shower. The bathroom was quite small, even though the room itself felt spacious. The shampoo tray was mounted right where you stand to shower, so I kept bumping into it. The room had three mirrors, and from the bed, you could see directly into the bathroom. Since the bathroom door couldn't be locked, it would slide open on its own after a while... which would be very awkward if you weren't a couple. The light switches in the room were very disorganized. Out of four switches next to each other, the room lights were controlled by the two on the ends, and one of the two in the middle was for the bathroom, but I could never remember which one. I had to try all four every time, disturbing my partner – the technicians should really re-wire this. One power outlet by the bed on our side had no power. The wastebasket in the room had a lid that required you to touch it to open – I prefer a foot pedal. The air conditioning worked okay but didn't get very cold. I'm sensitive to cold, but I kept it at 22 degrees all night and didn't even need a blanket – for a new hotel, I think this is unacceptable. The Wi-Fi was VERY weak, and staff repeatedly told me to reconnect because each floor had its own mesh network, but everyone did this, and it didn't help. The problem was that the Wi-Fi signal only ever showed one bar, so how could it be strong? In the other room, my friend found footprints on top of the wardrobe (??). I tried to think it was just someone putting their feet up, but it was a bit creepy. The design of that other room seemed problematic too, as one friend accidentally kicked a table corner and bled. Even though the hotel was new when I visited, I have a feeling it will deteriorate quickly. When we arrived, everyone was excited to visit the pool, but we were disappointed and didn't even swim because it was too small, only suitable for children to play in. The pool also lacked an overflow filtration system, so cleanliness wasn't guaranteed. Furthermore, besides accommodation, the hotel didn't offer anything else for guests to use. There was no area to gather and chill – they should really develop the rooftop like some other hotels do."

"Good rooms"

"What a wonderful experience. Romantic atmosphere while enjoying food at the restaurant next to the pool. After a long day on the train. We checked in and were warmly welcomed by the restaurant staff. He briefly introduced us to the specialties here. What a surprise that the room here is a luxury apartment, spacious and clean. What a wonderful experience. Even though we only stayed for two nights. But it was the best experience when I came to Hue."

"The space is very suitable for healing, there are many green trees and animals here are very lovely, the room is quite clean and the staff at the home are very enthusiastic in supporting."