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The hotel is not in the city centre, but that's why we choose it ..... for the tranquility and the quite environment. The establishment is impeccable, we pay around HK$8xx, and have to admit this is very good value (even considering not much facilities). The restaurant team are awesome, very attentive, eagar to assist in a warm and welcoming manner. We went for breadfast daily, and from the second day, they remember our breakfast drink! The spa, much room for improvement...... considering the price, really would not expect ”smelly” bath robe (the price is around 2 to 3 times the price one pay at a spa parlour locally). During my stay, the hotel is under a planned renovation construction (we were told) - work is going on even over the weekends, that was very unfortunate. Especially we are looking for a quite hotel! I really think they should state at the booking portal and let people know! The most disappointing part is, the reception team were recommending car service to us (for our return trip to Danang). The original price quote was US$92. We booked. On the departure day, we were asked to pay, the bill was shown in VND (local currency) and I noticed there are service charge and tax applied. So I ask if the US$92 included the service charge and tax. The reception gentleman was slight agitated and say something like ”every body knows service charge and tax are applied to bills in Vietnam”. We were then checking the bill and tried to figure out if the US$92 were inclusive of the service charge and tax. While we were doing that, the reception gentleman told us, yes, the US$92 were already including the the service charge and tax. We were a bit itimidated then, and not wanting to further ruin our holiday mood, so we paid and leave. The car trip was very pleasant and the driver was very polite and attentive. When we are home, we check the bill again, and find out, we paid around US$112 for the trip. (ie, the originally quote price US$92 is not inclusive of service and tax. More so, the reception gentleman that explained the price to us, was either uncompetent or dishonest!

I was treated like royalty from the moment I arrived for my 4 night stay. Requested a much earlier check in with no problem & no extra cost. Was offered a free upgrade to an incredible much larger apartment with a balcony overlooking the lagoon. Very comfortable bed & pillows. The housekeeping staff cleaned every day & left fresh water & fruit. The breakfast selection is huge with an 'egg station' to have your eggs cooked just how you like. I ordered dinner to my room in the evening & the food & service was impeccable. The free Yoga & Tai Chi Classes are an extra bonus & I got the chance to kayak on the Lagoon for 2 hours which is also free. If I needed help with anything I just had to message & was replied to immediately. I also requested a later check out & that was done with no problem. The staff here are absolutely wonderful, if only all hotel staff were like this! The only flaw at the Resort is the Bird Room. I didn't know birds would be in cages & unable to fly properly. This was upsetting & I can imagine may put some people off from booking. It doesn't make sense to cage birds when you are surrounded by them at the Resort. Apart from that aspect I have thoroughly enjoyed my stay & thank everyone who made it such a memorable experience.

First of all, this hotel is a piece of art. The interior is absolutely beautiful. The rooms are also beautiful, you won’t stop taking pictures of the interior. The bed was super comfortable. Has an ATM across the street. The location was very good for exploring both the citadel and the tomb, however it is slightly far from the walking street and boat. There are some areas of to watch out for. The pool was cold and not suitable for swimming. The gym also closes at around 9 pm, which is quite early. The sauna is quite hidden. The shower curtain was old and had a smell. The bathrobe had some dirty spots. The breakfast was OK, very healthy, but I found a long string of hair in a chicken plate, which as upsetting.

This is an older hotel with a lot of character, set amidst beautiful gardens. Rooms are very clean and spacious. The service is extremely attentive. It boasts three swimming pools with very clean water. The grounds are beautifully landscaped with lush tropical plants. Breakfast is excellent, offering a wide variety of choices, with the fruit selection being particularly diverse and delicious. However, there's one significant drawback: the room we were assigned this time backed onto a chicken coop. Roosters crowing late at night and in the early hours significantly disrupted our sleep. Additionally, the room's proximity to the main road at the back meant loud and startling truck horns at night. If you're fortunate enough to avoid rooms in these specific areas, you'll likely have a very enjoyable stay at this resort. However, if you're unlucky and get assigned to such a room, it will definitely impact your sleep.

Having stayed at a Banyan Tree resort in the past, I had high expectations of this resort and I have to say, it did not disappoint me in one bit. Firstly, I have to mention the exceptional service. There is not a single thing the staff are not prepared to do in order to make your stay as comfortable as possible. Being a Muslim traveller, we had some concerns regarding the halal aspect of the menu. But I'm glad to say that the chefs understood the requirements and accommodated us flawlessly. We stayed in the pool beach villa for my daughter's 27th birthday, we booked two side by side. The villa itself was sensational. Getting up in the morning, walking on your own patio to your private pool, a stone throw away from the sandy beach, it's literally heaven on earth. Again, I will go back to the service levels because this is what truly makes Banyan Tree the special brand that it is. Thank you so much for your hospitality and your caring. Special mention to Nhi, Hung and Tan for making it extra special. The only downside is that it's slightly off the beaten track. A night out in Danang is a 2 hour round trip. But we spent the first 5 days of our holiday doing all the exploring and Banyan Tree Lang Co was the perfect wind down before heading home. I highly recommend anyone looking for a luxury escape in Vietnam, pick this place!

Very friendly and helpful staff in front desk ❤️ Linh, Dung, Thao, Nhung very clean room thank you housekeeping 🙂 Love the breakfast and my daily hue coffeeeee 🥞 Recommend for anyone who want comfortable, easy access to sightseeing and quiet.

My second stay there and hopefully not my last one. If you are looking for a relaxing spa hotel surrounded by beautiful nature and calmness then Alba is your place. Modern architecture, lots of green, great pool, plenty of relaxing activities like yoga and meditation, the onsen, the massages etc. Staff is extremely nice, professional and helpful. I didn't want to leave but unfinished can't do holidays forever

The villa we stayed in was absolutely wonderful. We enjoyed our time so much in the beautiful and spacious villa. The staff were incredibly friendly and gave us a warm welcome. We would highly recommend it to other travelers, and we hope to come back one day!

We love this place. We had a beautiful spacious wooden cabin with a balcony overlooking the Pearl River. Phi, the manager looked after us splendidly and could not have done more. We locked ourselves out, he came up in his buggy, we forgot something, he came up in his buggy; he had a cooked sliced steak take-away breakfast with dragon fruit ready at 6.45am and a taxi. Thank you Phi and team! We come back one April to see the tombs and pagodas we missed.