Read genuine traveler ratings & reviews to find your perfect stay.
Posted onDec 5, 2025|The Scarlett Suite
thiha29
⭐️⭐️⭐️⭐️⭐️ Exceptional Stay with Outstanding Hospitality ⭐️⭐️⭐️⭐️⭐️
My stay at Scarlett Boutique Hotel, Hue was absolutely wonderful and truly exceeded all expectations. From the moment I arrived, I was warmly welcomed by the incredibly friendly, professional, and attentive staff, who made me feel at home immediately.
The accommodation was spotless, elegant, and very comfortable. The room was beautifully designed with great attention to detail, offering a peaceful and relaxing atmosphere after a long day of sightseeing. Everything was well-maintained, and the bed was extremely comfortable.
What truly sets this hotel apart is the exceptional service and genuine hospitality. The staff went above and beyond to assist with transportation arrangements, local recommendations, and every request I had — always with a smile and sincere kindness. Their helpfulness made my trip in Hue smooth, stress-free, and truly memorable.
If you are looking for a hotel with excellent accommodation, outstanding service, and truly warm-hearted staff, I highly recommend Scarlett Boutique Hotel. I will definitely choose this hotel again when I return to Hue.
With heartfelt thanks to the entire team, and special recognition to Ryan and Linda, for their outstanding hospitality and for delivering such an exceptional and memorable stay.
Show more
Price per night from:€25
Posted onMar 18, 2026|Water Villa
Guest UserThe exact what we needed on our trip. It was so relaxing. The spa was amazing and the treatments and staff were 10/10.
The the breakfast was amazing, both continental and Asian. the bar meals and evening meals very tasty too. A small menu though. Staff were 10/10 and very attentive. Could not do enough.
The pool looked great, shame the sun didn’t shine until the day we left.
The bikes were fun and the golf carts were a great idea for modes of transport. Would definitely recommend.
Show more
Price per night from:€60
Posted onMay 10, 2026
Guest UserIt was my second stay here and certainly not my last.
I think it’s the best place in Hue for everyone and everything. It’s close to the important places, staff is incredible, the roof top is awesome and the food delicious.
10/10 recommend!
Show more
Price per night from:€42
Posted onJan 6, 2026|Three Bedroom Seaview Hillside Villa With Heated Pool
Guest UserThis was my first time staying at a Banyan Tree property and my first trip to Vietnam, so I was excited yet a little nervous. The experience turned out to be unexpectedly amazing, truly exceeding all my expectations. While this hotel isn't brand new, all the furniture and bathroom fixtures are impeccably maintained. Compared to other brand hotels I've stayed at recently, like the Westin in Phuket or even the Dusit Thani in the Maldives, Banyan Tree's brand standards are consistently stable and thorough. They offer twice-daily housekeeping, daily small gifts, and snacks, and on the last day, a bubble bath and romantic setup for two – all delightful surprises. Since our villa was on top of the hill, the buggy service was always prompt. Every staff member offered genuine, smiling service, incredibly patient, and even with limited English, there was none of that typical 'customer service' fake smile you often see in the hospitality industry. The spa truly deserves a special mention; I tried both the Banyan Tree and Angsana sister hotels' spas. The techniques were professional, the therapists put in great effort, and it was excellent value for money. I visited the spa four times during my seven-night, eight-day stay and still wanted more. Words can't express how highly I recommend it. I'm actually a very picky person, and a germaphobe, and over the past two decades, I've stayed at various five-star island resorts across several continents. This time, I'm truly grateful because it was a last-minute decision – I only booked and paid in September. After the trip, my initial apprehension turned into gratitude and satisfaction. I must say, Banyan Tree has won me over. I hope to try their properties in China this year.
Show more
Price per night from:€380
Posted onJul 14, 2026
Guest UserThis hotel is conveniently located in the heart of Hue, with plenty of restaurants and shops nearby. The service was good; at check-in, they confirmed the meeting times for activities I had pre-booked. Although it's a bit far from the main tourist attractions, Grab is readily available, so it wasn't an issue. Even taxi drivers seemed to know of this hotel when I tried to flag one down. The room was a bit small, but it had most of what I needed, except for tissues.
Show more
Price per night from:€17
Posted onMar 10, 2026|Grand Twin Room With Garden View And Balcony
Anonymous UserThe breakfast was excellent, and the pool area was spacious. The rooms were new and didn't have that formaldehyde smell. It's about an hour's drive from the airport. A big shout-out to the hotel's service, which truly exceeded expectations for the price – really top-notch!
Show more
Price per night from:€130
Posted onMay 19, 2026|Deluxe River View
Guest UserHad a great stay at this hotel with a river view and very attentive staff.
However, the hotel is undergoing renovations in some rooms, including one just a room away from ours, which led to very significant noise disturbances (it was unbearable to stay in the room at that time).
I find it regrettable that the room we booked three months in advance was assigned to this location (near the renovated rooms).
Otherwise, the location, room size, and river view make me recommend this hotel.
Show more
Price per night from:€23
Posted onApr 22, 2024
Mercy
When we got there, we welcomed so warmly by Han on the receptionist, a very good man who packed our breakfast the next morning because our flight was leaving so early. The staff was really welcoming, the rooms are clean, the pool is amazing and the food was great.
Show more
Price per night from:€31
Posted onMay 21, 2026
diemmy_9x_okI booked a family room, which was very spacious, consisting of two connected rooms. The first room had a double bed, and the second had two single beds separated by a partition. It also had two bathrooms and a TV. The complimentary breakfast was quite good, offering choices like beef noodle soup, thick noodle soup, or omelets, along with coffee and fruit.
Show more
Price per night from:€20
Posted onMar 24, 2026
IRINAOS
The hotel is a bit run-down. Overall, it's decent for 1600₽. The towels are pristine white. The bedding, although white, isn't perfect – some pilling here and there, and it's not cotton. There's hot water and a hairdryer.
The street closes at night and they ask you to move your bikes. You won't be able to sleep until 10-11 PM because of the loud music on the street and karaoke at the neighboring hotel.
They really helped me out in the morning – the lady at reception lent me a helmet for a while 🙏🏻 Thank you!
Show more
Price per night from:€11