Read genuine traveler ratings & reviews to find your perfect stay.
Posted onJan 4, 2026
WingStefanie
The room was quite spacious. There were coffee beans in the drawer, so we could enjoy coffee and admire the snowy view from our room during the heavy snow. The front desk staff on the first floor were very polite and answered all our questions. Given the cold weather, the free-flow coffee, made with famous Hokkaido coffee beans, was a nice touch. Dinner was at the second-floor restaurant, featuring simple appetizers, a beef hot pot, and all-you-can-eat sushi. I'm not sure if it was because of New Year's Eve, but the service was incredibly slow; several Japanese groups who arrived after us had already finished their meals, and we had only been served three dishes. On the ninth floor, there are three private baths, which were very comfortable for my family to relax and chat in. There's ice cream available for self-service on the tenth floor. After 9:30 PM, the hotel offers warm and comforting ramen, which was a thoughtful touch. There's a convenience store right across from the hotel, and the Kanemori Red Brick Warehouses are about a five-minute walk straight ahead. Next door, there's a yakiniku restaurant. I initially thought we wouldn't find any hot food open on New Year's Day, but surprisingly, it was open and there was no queue. For that alone, I'd give it a big thumbs up!
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Price per night from:£188
Posted onJul 13, 2026
Anonymous UserThis hotel exceeded my expectations! The transportation is incredibly convenient; there's a bus terminal right downstairs, making it easy to go anywhere. I initially planned to take taxis in Hakodate, but Google Maps showed that all the buses I needed were right there, super clear and easy to navigate. Plus, there are plenty of dining options nearby. The hotel's large public bath is great – we didn't soak, just used the shower area, and the water pressure was fantastic and refreshing. If you go after 10:30 PM or so, it's not crowded, and having a small popsicle after showering was a nice touch. The hotel breakfast was decent, nothing spectacular, but those who enjoy sashimi would probably like it. The Lawson convenience store downstairs is also quite large.
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Price per night from:£67
Posted onJun 20, 2026
JiandanjihaoI've stayed at this brand's hotels before in Fukuoka, and they're always convenient for both business and leisure. Tokyu hotels are generally quite new, with a 'three-fixture' bathroom setup (separate toilet, sink, and shower/bath). Plus, the rooms have a washer/dryer combo, so you don't need to pack too many clothes, which really lightens your luggage.
The outdoor hot spring on the hotel's rooftop is a unique feature – definitely try it if you stay here. My room was a corner unit, and the bathroom had a window, so you could soak in the hot spring while watching the sunset. Unfortunately, I caught it on a cloudy day.
Right downstairs is a seafood market, which is incredibly good value.
The only minor downside is that it's a bit of a walk from the station. After exiting, cross the road and head west; it's a bit closer that way.
Upon check-in, the hotel gives you ice cream, which is delicious. The caramel flavor is even better!
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Price per night from:£58
Posted onJan 8, 2026|Japanese Style Room with Private Open Air Bath&Ocean View
Guest UserThe hotel's location is super convenient. After getting off at Hakodate Station, you can take buses 95, 95A, or 96 right outside the station (get off at Yunokawa Onsen Station), and the hotel is directly across the street. Conversely, you can catch a bus from the hotel entrance directly to JR Hakodate Station. This is incredibly handy, especially given how expensive taxis are in Japan.
The hotel rooms are very spacious. While the facilities are a bit dated, the big plus is that the room comes with a private, continuously flowing hot spring bath – it's not one of those you have to turn on and off with a tap. It's semi-open-air, looking out onto the ocean, so there's no need to worry about privacy. Soaking in the onsen while enjoying the sea view, perhaps with an ice cream [chuckle] – it really doesn't get much more relaxing!
Since we booked a Japanese-style room, staff came to make our beds after check-in. The mini-fridge was stocked with complimentary bottled water, bottled tea, and beer. Unfortunately, my family and I don't drink, so we didn't make use of that service [facepalm].
Right next to the hotel is the 'Ichimonji' ramen shop, and the Tropical Botanical Garden, where you can watch monkeys soaking in the hot springs, is just a 300-500 meter walk away. Guests staying at Hanatsuki can also request a window seat at breakfast to enjoy the sea view while they eat.
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Price per night from:£239
Posted onFeb 24, 2026
Anonymous User
Excellent! This place is right across from the train station and next to the bus terminal.
**Facilities:** There's a coffee machine on the first floor and a hot spring on the fifth. The morning market is just across the street.
**Cleanliness:** Very good.
**Service:** The front desk service was excellent.
I'd definitely stay here again on my next visit.
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Price per night from:£34
Posted onJul 17, 2026|Surperior King Room With Sofa Bed
Anonymous User
Overall, it's a great hotel and very close to the JR station. The hotel has a hot spring, which I didn't get to try. Hakodate is a small city, and the hotel also offers a free shuttle bus to the ropeway station. The night view from Mount Hakodate is beautiful, but it gets really crowded up there.
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Price per night from:£34
Posted onDec 14, 2025
Guest User
The lovely old gentleman serving as at night was one of the best front desk staff I’ve ever met.
We originally planned to arrive at the property in the afternoon. However, our flight was cancelled and we had to seek alternative, delaying our arrival time until 23:00. When we arrive, we thought we will be self-checking in. But as we step inside the property from a heavy snow, we saw this kind gentleman waiting for us right at the door. He greeted us, helped us check in, and explained everything clearly. He offered us free flow free drinks and free ice cream (which was also very tasty) When we wanted to have some late night snacks bought from a convenient store, he also helped us reheat the food. 誠にありがとうございます!
Everything else was great as well! The room was comfortable, the breakfast was yummy, and it’s so nice to have a hot spring after out in the cold for the entire day.
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Price per night from:£42
Posted onDec 27, 2025
Guest User
On the last day of my trip, I wanted to experience one of the top 100 hot spring hotels. Upon entering, staff knelt to greet me, and I was offered homemade matcha and cookies. The hotel had a rustic charm. Entering the room, I was immediately struck by its cleanliness and spaciousness. In the morning, I could see the sea and seagulls; sitting and sipping tea while daydreaming was incredibly relaxing.
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Price per night from:£271
Posted onApr 7, 2026
Guest User
Very helpful friendly staff eager to accommodate our needs. We arrived on an early flight and left on a late flight the following day. The hotel was able to accommodate our bags both directions. We had a great room overlooking the ocean - and had the top floor with a private tub on the balcony so had one of the best rooms in the place I suspect and it totally met our expectations. The first room we were assigned smelled of smoke so we were quickly moved to a nicer room which is testament for checking in early. Our booking included breakfast which was OK but nothing to write home about. Check the times though as breakfast finishes early and there may be better choices earlier.
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Price per night from:£104
Posted onFeb 26, 2024
エゾシカ伝道師
The staff at the inn were warm and moderate, and I was very comfortable.
While there were many non-smoking rooms, the companion who was a smoker was very happy.
In addition, the correspondence of the odor remaining in the room is also firm, and I think it can be comfortable.
It's a hot spring, but you can get the power of the source.
It is a hot spring of great satisfaction!
I want to enter again ♪
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Price per night from:£30