HOTEL GRAND CIEL HANAMAKI

HOTEL GRAND CIEL HANAMAKI Reviews

HOTEL GRAND CIEL HANAMAKI

1-chome-6-7 Odori, Hanamaki City, Iwate Prefecture, 025-0092, JapanSee Hotel Details
HOTEL GRAND CIEL HANAMAKI
HOTEL GRAND CIEL HANAMAKIHOTEL GRAND CIEL HANAMAKIHOTEL GRAND CIEL HANAMAKI
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1 night

Guest Reviews

8.5/10
Very Good
88 review
Verified reviews
Location8.9
Amenities7.8
Service8.3
Cleanliness8.8
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All reviews(88)
Positive reviews(85)
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Awesome stay(22)
Awesome rooms(21)
Convenient location(16)
Relaxing hot springs(12)
Delicious breakfast(9)
Large rooms(7)
Great location(7)
Great value for money(6)
Negative reviews(3)
Oddsam
Modern Single Non-smoking
Stayed in Nov 2024
Solo traveler
13 review
9.0/10
Great
Posted on Feb 25, 2025
Nice quiet city and hotel was clean and comfortable. Staff was just robotic.
Response from Property: この度はホテルグランシェール花巻にご宿泊頂きまして誠にありがとうございます。静かな環境と清潔で快適なホテルをお楽しみ頂けたこと、大変嬉しく思います。スタッフの対応について貴重なご意見を頂き、感謝申し上げます。今後もお客様により良いサービスを提供できるよう努めて参ります。またのご利用を心よりお待ちしております。ホテルグランシェール花巻 フロント
Guest User
Twin room Non smoking
Stayed in Jul 2023
Business traveler
4 review
8.5/10
Very Good
Posted on Aug 5, 2023
Nice clean hotel by the side of JR Station. Staff are friendly and approachable though not much English were spoken.
Response from Property: Thank you very much for visiting our hotel. We will continue to provide you with good service quality.We look forward to your next tvisit. Hotel Grand Ciel Hanamaki Chou.
HIROMI
Single Room Non smoking
Stayed in May 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Jun 29, 2025
It was conveniently located in front of Hanamaki Station and had good access from the station. The hotel front desk and restaurant staff were very friendly and not at all intimidating. The room was spacious and there was plenty of space to open up my suitcase, which was nice. The amenities were the bare minimum. The front desk sold a pack of basic cosmetics for 300 yen. There was a multi-storey car park across the street and guests were given a free ticket. There was a large artificial hot spring sauna in the basement, which was very new, clean and comfortable. I had no idea there was a large bath where I could stretch my legs and relax in the bath, so it was a nice surprise. The restaurant was quite good. Iwate brand rice, Iwaizumi yogurt, and Platinum Pork Curry were generously prepared, and everything was delicious. There was also an exhibition corner that collected materials about Miyazawa Kenji. After checking out, I had lunch at the breakfast restaurant. I had a very delicious Maezawa beef steak in a spacious restaurant. The seasoning was exquisite and really delicious, I was very satisfied.
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Guest User
Single Room Non smoking
Stayed in Apr 2025
Family
1 review
8.5/10
Very Good
Posted on May 14, 2025
This hotel is located close to Hanamaki Station, which is associated with Miyazawa Kenji, and the entrance is on the opposite side from the station. We stayed in both a single and a twin room, and the single room was spacious enough, while the twin room was spacious enough for three adults. The lock had to be turned and pushed open, and the unit bath had a large step, so it felt old in places, but it seems to be renovated and maintained as necessary, and the overall atmosphere was very good and clean, so we were able to stay comfortably from start to finish. We used the breakfast buffet two days in a row, and I was impressed that the menu changed little by little. The ingredients lined up were also made with a commitment to local ingredients and good quality, and I was impressed with everything I ate. The high-end Iwaizumi yogurt that Shohei Otani has also eaten, the sausages must be good local products, and the milk is sweet and definitely expensive! You can feel this with every bite, and I definitely recommend trying the breakfast here. As they are committed to their wonderful commitment to food, the only amenities in the room were toothbrushes and bottled water. I thought it would be nice to have at least instant coffee or tea, but I can understand why it must be so difficult to run such a large hotel in Hanamaki. I would like to stay in the Galaxy Express and Wildcat concept room next time. Thank you very much♫
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Response from Property: Thank you very much for staying at Hotel Grand Cher Hanamaki. We are very pleased that you were satisfied with our location, just a few steps from Hanamaki Station, which is associated with Miyazawa Kenji, and with our single and twin rooms. We are also honored that you enjoyed our breakfast buffet and our commitment to using local ingredients. We will take your feedback regarding the room amenities into consideration for future improvements. Next time, please be sure to choose the Galaxy Railroad and Wildcat concept room. We look forward to welcoming you again. Hotel Grand Cher Hanamaki Front Desk
Guest User
Double Room Non Smoking
Stayed in May 2025
Solo traveler
1 review
9.5/10
Amazing
Posted on Jul 2, 2025
The location is good, the exterior is beautiful, the reception is spacious, and at first glance it looks like a city hotel. Public bath: The whole place is new and clean, the walls are well designed, and it also has a sauna and a cold bath. The changing room has plenty of lockers to store clothes and other items, so you don't have to leave your valuables out. It goes beyond the realm of a business hotel. Room: I had a double room for single use, which was clean, spacious, and had a sofa. Breakfast: The Western food was a little unsatisfying, but the Japanese food was sufficient, and I was particularly satisfied with the large number of vegetables. When traveling, you tend to eat mainly meat and fish, so you tend to not get enough vegetables. It's very welcome to have a lot of vegetables. Cons: The front desk staff seemed a little stiff. The indoor slip is thin. When you use the hand towel and bath towel in the public bath and throw them away, there are no towels provided in the room. It would be nice to have another hand towel.
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Guest User
Single Room Non smoking
Stayed in May 2025
Solo traveler
12 review
8.0/10
Very Good
Posted on Jun 30, 2025
It was right in front of the station, so it was easily accessible. The room was simple, but clean and comfortable. The breakfast included local dishes and was delicious. The hotel had a space introducing Miyazawa Kenji, so it was nice to feel like a tourist.
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Guest User
Single Room Non smoking
Stayed in Mar 2025
Business traveler
1 review
7.0/10
Posted on May 2, 2025
It seems they really need to cut costs, so razors are charged. There's no tea, coffee, ballpoint pens, or letter paper. No bed making, just throwing the trash towels outside the door. I thought, "Ah, isn't that a bit stingy?" The inside was generally clean.
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Response from Property: Thank you very much for staying at Hotel Grand Cher Hanamaki. We apologize for any inconvenience caused. From an environmental conservation perspective, we only provide amenities such as razors to those who need them. In addition, we respect the privacy of guests staying multiple nights, and clean their rooms once every two days. We are relieved to hear that you were satisfied with the cleanliness of the room. We will use your valuable feedback to improve our services in the future. Hotel Grand Cher Hanamaki Front Desk
Guest User
Double Room Non Smoking
Stayed in Feb 2025
Business traveler
1 review
9.0/10
Great
Posted on Mar 18, 2025
The staff were very friendly and even though I checked in late at night, they greeted me politely with a smile. The large communal bath was clean and the facilities were good, and there was a sauna too, so it was very comfortable. I stayed alone in a double room, but it was spacious enough and there was a sofa so I was comfortable. There was no information about a wake-up call, so I asked the front desk and they told me that one was available there.
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Response from Property: Thank you very much for staying at Hotel Grand Cher Hanamaki. We are very pleased that you were satisfied with the service of our staff and the facilities of our large communal bath. We also appreciate your compliments on the size and comfort of your room. We will endeavor to improve in the future regarding the lack of information regarding wake-up calls. We look forward to your next visit. Please feel free to come and visit us. Hotel Grand Cher Hanamaki Front Desk
マサオ コウ
Single Room Non smoking
Stayed in Jan 2025
Solo traveler
30 review
9.0/10
Great
Posted on Feb 27, 2025
The location is very close to Hanamaki Station, the hygiene is good, and the hotel design is in line with local attractions.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at Hotel Grand Cher Hanamaki. We are very pleased that you praised our convenient location from Hanamaki Station, our hygiene, and the design of the hotel. We will continue to strive to satisfy our customers. We look forward to welcoming you again. Hotel Grand Cher Hanamaki Front Desk
Guest User
Single Room Non smoking
Stayed in Jan 2025
Solo traveler
1 review
8.0/10
Very Good
Posted on Feb 23, 2025
The breakfast was delicious. It would have been nice if there were cotton swabs etc. on the bathroom sink.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at Hotel Grand Cher Hanamaki. All our staff are pleased that you enjoyed the delicious breakfast. We also appreciate your feedback regarding the amenities in the bathroom. We will use this information to improve our services in the future. We look forward to seeing you again. Hotel Grand Cher Hanamaki Front Desk
Guest User
Yamaneko Room-Non-Smoking
Stayed in Jan 2025
Other
37 review
2.0/10
Posted on Feb 15, 2025
The room is very small, the facilities are not good, the air conditioning temperature cannot be adjusted, the mouth is dry all night, very uncomfortable, the so-called hot spring room has no window, the water is just bath water with disinfectant added, the store recommended by Xiaohongshu is a failure
Original TextTranslated by Google
Response from Property: Thank you very much for staying at Hotel Grand Cher Hanamaki. We are very sorry that we did not meet your expectations. We take your comments about the room and hot spring room environment seriously and will strive to improve our services in the future. We will take your comments into consideration and do our best to provide you with a better accommodation experience. Hotel Grand Cher Hanamaki Front Desk
Qingyuchuji
Single Room Non smoking
Stayed in Dec 2024
Solo traveler
50 review
10/10
Outstanding
Posted on Jan 19, 2025
In front of Hanamaki Station, the location is amazing, but Hanamaki City itself is too rural... Of course, that's why the snow view from the window is so great... Consolation prize
Original TextTranslated by Google
Response from Property: Thank you very much for staying at Hotel Grand Cher Hanamaki. We also appreciate your feedback regarding the location of Hanamaki City. Our hotel is certainly located in an area rich in nature, and we believe that this in turn allows you to enjoy beautiful scenery throughout the seasons. Next time you visit, we will be sure to show you some tourist spots in the area, so we look forward to hearing from you. Hotel Grand Cher Hanamaki Front Desk
希nozomi
Single Room Non smoking
Stayed in Dec 2024
Solo traveler
4 review
10/10
Outstanding
Posted on Jan 10, 2025
I saw the hotel very close to Hanamaki Station, and the bus stop was also next to it. If I have the opportunity to visit Hanamaki in the future, I would like to stay here again.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing to stay at Hotel Grandhill Hanamaki this time. We are glad to know that the hotel's location is very convenient for your trip. We look forward to seeing you again and we will continue to work hard to ensure that you will enjoy a comfortable experience next time you stay. HOTEL GRAND CIEL HANAMAKI
SORATARO
Single Room Non smoking
Stayed in Feb 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Mar 4, 2025
The walls were a little thin, but that was fine.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at Hotel Grand Cher Hanamaki. We apologize for the inconvenience caused by the thin walls. We take your feedback seriously and will strive to improve in the future. We look forward to seeing you again. Hotel Grand Cher Hanamaki Front Desk
Guest User
Double Room Non Smoking
Stayed in Nov 2023
Family
1 review
8.5/10
Very Good
Posted on Feb 11, 2024
Although it is located in front of the station, the area in front of the station is deserted like any other local city. It was built about 30 years ago, so the plumbing in the room is old-fashioned, but it's spacious enough. The service at the front desk and at the restaurant is excellent. We plan to visit again in the spring.
Original TextTranslated by Google
Response from Property: この度は、ホテルグランシェール花巻にご宿泊いただき誠にありがとうございます。設立してから年数が経過しているので、内装などはリニューアルを致しております。またご利用いただけると幸いです。ご来館お待ちしております。