HOTEL GRAND CIEL HANAMAKI Reviews
HOTEL GRAND CIEL HANAMAKI
1-chome-6-7 Odori, Hanamaki City, Iwate Prefecture, 025-0092, JapanView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
HOTEL GRAND CIEL HANAMAKI Guest Reviews
4.2/5
Very Good
63 review
Verified reviewsLocation4.3
Amenities4.0
Service4.1
Cleanliness4.3
Filter by:
Sort by:
All reviews(63)
Positive reviews(59)
Reviews with photos/video(14)
Awesome rooms(16)
Convenient location(12)
Awesome stay(11)
Clean and tidy(9)
Friendly staff(9)
Delicious breakfast(6)
Negative reviews(4)
Oddsam
Modern Single Non-smoking
Stayed in Dec 2024
Solo travelers
13 review
Great
Posted on Feb 25, 2025
Nice quiet city and hotel was clean and comfortable. Staff was just robotic.
Response from Property: この度はホテルグランシェール花巻にご宿泊頂きまして誠にありがとうございます。静かな環境と清潔で快適なホテルをお楽しみ頂けたこと、大変嬉しく思います。スタッフの対応について貴重なご意見を頂き、感謝申し上げます。今後もお客様により良いサービスを提供できるよう努めて参ります。またのご利用を心よりお待ちしております。ホテルグランシェール花巻 フロント
Guest User
Twin room Non smoking
Stayed in Aug 2023
Business travelers
2 review
Very Good
Posted on Aug 5, 2023
Nice clean hotel by the side of JR Station.
Staff are friendly and approachable though not much English were spoken.
Response from Property: Thank you very much for visiting our hotel. We will continue to provide you with good service quality.We look forward to your next tvisit. Hotel Grand Ciel Hanamaki Chou.
Guest User
Double Room Non Smoking
Stayed in Dec 2023
Family
1 review
Very Good
Posted on Feb 11, 2024
Although it is located in front of the station, the area in front of the station is deserted like any other local city. It was built about 30 years ago, so the plumbing in the room is old-fashioned, but it's spacious enough. The service at the front desk and at the restaurant is excellent. We plan to visit again in the spring.
Original TextTranslated by Google
Response from Property: この度は、ホテルグランシェール花巻にご宿泊いただき誠にありがとうございます。設立してから年数が経過しているので、内装などはリニューアルを致しております。またご利用いただけると幸いです。ご来館お待ちしております。
Guest User
Modern Twin Non-smoking
Stayed in Nov 2023
Couples
1 review
Very Good
Posted on Nov 22, 2023
room bath
It feels strange that the shower is not located on the bathtub side.
Is it okay to take a shower outside the bathtub? Are the walls and floors easily contaminated by splashing water?
There is no stopper on the rod for hanging indoor hangers, so the hangers tend to fall off.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at Hotel Grand Cher Hanamaki. We apologize for the inconvenience. I will use this as a reference for future work. We look forward to your stay with us when you come to Hanamaki.
Show More
坂口結有
Single Room Non smoking
Stayed in Nov 2023
Business travelers
1 review
Posted on Nov 21, 2023
There weren't many breakfast items, but the Shirokane pork curry had lots of pork in it, and the natto and yogurt were locally sourced and delicious.
Some amenities such as hairbrushes were charged.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at Hotel Grand Cher Hanamaki. Thank you for rating our breakfast buffet. We look forward to seeing you again when you come to Hanamaki.
Long
Twin room Non smoking
Stayed in Oct 2023
Couples
1 review
Very Good
Posted on Oct 25, 2023
The food was delicious. However, it was disappointing that the temperature of the air conditioner could not be controlled. The large public bath was good.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at Hotel Grand Cher Hanamaki. We apologize for any inconvenience caused by the air conditioning. We will use this as a reference for future improvements. Thank you very much for your evaluation of our underground public bath. In order to protect the global environment, the amenities have been significantly reduced and are now on sale. Thank you for your understanding. We look forward to seeing you again when you come to Hanamaki. Hotel Grand Cher Hanamaki Shu
Show More
ChanBen
Single Room Non smoking
Stayed in Aug 2022
Business travelers
4 review
Posted on Aug 26, 2022
The facilities are old, but they are kept clean in front of Hanamaki Station.
There were beautiful fresh flowers arranged in front of the entrance.
The entrance to the parking lot is steep, so if you don't enter at an angle, you'll scratch your car's belly.
The view from the upper floors is good, and it's worth seeing the sun rise from the side of Mt. Hayachine.
You can also see Mt. Iwate, but only from the top.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at Hotel Grand Cher Hanamaki. We are very happy to receive your compliments regarding the fresh flowers in the lobby. It would be great if I could heal your feelings even just a little bit. The entrance to the multi-story parking lot is a little raised, so please enter carefully. The single rooms offer beautiful views of the mountain range. If you come to Hanamaki again, please drop by. We'll be expecting you. Hotel Grand Cher Hanamaki Abe
Show More
ぬんとっき
Single Room
Stayed in Aug 2022
Other
3 review
Posted on Aug 9, 2022
It was good to have a quick response in the lobby at a short distance from Hanamaki station, but the room was …
I was worried about the seams of the wallpaper.
It may have been August, but I wondered if there would be another one at this price.
Original TextTranslated by Google
Response from Property: Thank you for staying at Hotel Grand Cher Hanamaki. The hotel is also quite old, so we are proceeding with the renovation work, albeit belatedly. I think it will still take a while, but when the construction is over, please come and visit us. We'll be expecting you. Hotel Grand Cher Hanamaki Abe
Show More
Youjiali
Double Room Non Smoking
Stayed in Oct 2022
Business travelers
1 review
Posted on Oct 25, 2022
It's convenient because it's near the station, but it was undergoing renovation work, so the construction noise was stressful in the evenings. If I had known, I might not have used it.
My impression was that the customer service was just average.
I was happy that toiletries and tea were set up near the front desk, and there was a compact shoe polisher.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at Hotel Grand Cher Hanamaki. The renovation work has now been completed successfully, so we hope you will be able to spend your time comfortably. In order to protect the global environment, the amenities have been significantly reduced and are now on sale. Thank you for your understanding. Hotel Grand Cher Hanamaki Abe
Show More
Guest User
Double Room
Stayed in Jul 2022
Family
1 review
Posted on Aug 1, 2022
It was a semi-double room, spacious and comfortable, and the price was the same as a single, so I was satisfied. The locally grown rice for breakfast was so delicious that I couldn't help myself. However, it was a pity that the wallpaper in the room was old.
Original TextTranslated by Google
Response from Property: Thank you for staying at Hotel Grand Cher Hanamaki. Iwate rice is very delicious. The breakfast menu includes items that go well with rice, so I hope you enjoyed it. The wallpaper in the room is quite old, so I hope there will be an opportunity. looking forward to seeing you coming again. Hotel Grand Cher Hanamaki Abe
Show More
Guest User
Single Room
Stayed in May 2022
Business travelers
9 review
Posted on Jun 3, 2022
Good location near JR Hanamaki
Accommodation costs are high for overnight stays
Original TextTranslated by Google
Response from Property: Thank you very much for staying at Hotel Grand Cher Hanamaki. Our hotel is conveniently located near JR Hanamaki Station on the conventional line. The rice in Iwate is delicious, so next time, try having breakfast there as well. Hotel Grand Cher Hanamaki Abe
Show More
L.f_
Single Room Non smoking
Stayed in Dec 2024
Solo travelers
3 review
Outstanding
Posted on Dec 25, 2024
飯店就在花卷車站旁邊，走路3分鐘內就可以抵達，非常方便，櫃檯有一個會說中文的服務人員，對於日文不是非常好的人來說，很有幫助，這次住的是單人房，房間不大，但一個人住剛剛好，廁所有浴缸很方便泡澡，B1有大眾浴池可以泡湯，整體體驗我覺得不錯，唯獨一個小缺點就是沒有靠近窗邊的插座，手機充電距離會比較遠，個人建議可以備一個長一點的充電線，方便使用
Translate
Response from Property: 感謝您選擇入住我們的飯店並撰寫寶貴的評價！我們很高興聽到您對位置、服務以及房間設施感到滿意，尤其是我們能為您提供語言上的協助，讓您的住宿更加便捷。我們也很高興您能享受大眾浴池的設施，並且能在泡澡後放鬆身心。關於房間內插座的位置，感謝您的建議，我們會向相關部門反映，並考慮在未來的設計中做出改善，以提升客人的使用便利性。希望您的這次入住經驗能為您的旅行增添美好回憶。期待未來有機會再次為您服務，並祝您一切順利！HOTEL GRAND CIEL HANAMAKI
Show More
RL Chou
Double Room Non Smoking
Stayed in Nov 2024
Family
11 review
Great
Posted on Nov 20, 2024
花卷站旁邊走路三分鐘就可以抵達的飯店。
旁邊還有著名的銀河時鐘-準點的時候會有音樂時鐘的表演； 飯店的地下室可以泡湯（不是很大的湯 有專屬電梯可以抵達）
早餐有一些鄉土料理； 算豐富.
花卷是大谷翔平高中球隊的城市； 還有日本著名的繪本作家宮澤賢治有淵源… 不是很大的城市 卻很有趣味
花卷也是日本東北著名的溫泉城市。
Translate
6/7
Response from Property: 親愛的顧客，感謝您分享您的寶貴經驗！我們很高興您對飯店的設施和周邊環境感到滿意。飯店的位置靠近花卷站，步行僅需三分鐘，十分便利。飯店旁的銀河時鐘早上10點到晚上10點定時會有音樂時鐘表演，是一個不可錯過的亮點，很高興為您的旅行增添了一份獨特的回憶。花卷市擁有豐富的文化背景，無論是大谷翔平的故鄉，還是與宮澤賢治的深厚淵源，這裡都充滿了值得探索的歷史與故事。這座小城市的溫泉和藝術氛圍也讓它成為東北地區一個迷人的目的地。再次感謝您的回饋，我們期待未來能夠再次為您提供服務。HOTEL GRAND CIEL HANAMAKI
Show More
Guest User
Twin room Non smoking
Stayed in Dec 2024
Business travelers
1 review
Posted on Dec 15, 2024
お部屋は綺麗です
ペットボトルの水はありますが
せめてコーヒー、お茶はあるといいなと思います。
女性用のアメニティが別料金なのが残念。
Translate
Response from Property: ご利用いただき、誠にありがとうございます。お部屋についてのお褒めのお言葉、大変嬉しく思います。お客様のご意見を参考に、今後のサービス向上に努めてまいります。コーヒーやお茶についてのご要望、貴重なご意見として担当部署に共有させていただきます。また、女性用アメニティに関しては、お客様のご期待に添えず、申し訳ございません。今後の改善に向けて検討させていただきます。これからもお客様に快適にお過ごしいただけるよう、サービスの向上に努めてまいりますので、ぜひまたのご利用をお待ちしております。ホテルグランシェール花巻 フロント
Show More
Lionliu
Twin room Non smoking
Stayed in Aug 2024
Couples
16 review
Outstanding
Posted on Aug 25, 2024
在花卷站旁邊的飯店，規模看起來蠻大的，有大眾風呂，內裝不大很新，男女分開，女生要用密碼進去，很安全。
房間大小雙人房算大，放兩個大行李也還是有空間。浴室有澡缸，有提供冰塊機和微波爐在走道。
另外購買早餐，很便宜，食材新鮮又豐富，值得一吃。
櫃檯遇到台灣的服務人員，介紹我們附近好吃的居酒屋，也提供我們很好的服務，很溫馨的地方。
Translate
6/19
Response from Property: 感謝您此次光臨HOTEL GRAND CIEL HANAMAKI。我們很高興您對我們飯店感到滿意，尤其是我們的地下大浴場、安全設施、以及寬敞的房間。能夠提供您豐富的早餐和舒適的住宿體驗，我們深感欣慰。期待您再次光臨，並祝您未來的旅行愉快！
Show More