120 Võ Nguyên Giáp, Street, Quan Son Tra, Da Nang, VietnamView Hotel Details
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Four Points by Sheraton Danang Guest Reviews
4.4/5
Very Good
245 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(245)
Positive reviews(235)
Reviews with photos/video(94)
Friendly owner(57)
Nice sea view(43)
Delicious breakfast(38)
Close to beach(21)
Convenient location(19)
Great swimming pool(18)
Great value for money(18)
Delicious buffet(9)
Negative reviews(10)
God is Good!
Superior King,Ocean View, Balcony
Stayed in Nov 2024
Couples
10 review
4.7/5
Amazing
Posted on Nov 8, 2024
Great hotel with lovely views of the ocean. Staff is helpful and friendly and speaks good English. The rooms and bath were spacious and luxurious. Breakfast was superb with one of the best spreads, with many kinds of food for you to choose from the different stations. The pool & gym is great for a workout and and the rooftop bar is a great place for you to chill and relax and enjoy the sea breeze. Would definitely stay here again.
Response from Property: Dear valued guest,Thank you for sharing your experience with us! We’re thrilled to hear that you enjoyed your stay and found our staff friendly and enthusiastic, as we take great pride in providing excellent service. It’s also wonderful to know that you loved the room with its beautiful sea view, the spacious bathroom, and the buffet breakfast. We’re pleased to hear that you also enjoyed the rooftop bar and our modern gym with its panoramic views.Your satisfaction means a lot to us, and we look forward to welcoming you back soon.Best regards, Four Points by Sheraton Danang
Anonymous User
Superior King,Ocean View, Balcony
Stayed in Oct 2024
Couples
30 review
3.7/5
Posted on Oct 27, 2024
Nice mattress and good welcoming from the staff. It’s a little overrated compared to nearby facilities.
Response from Property: Dear valued guest,Thank you for your feedback! It’s great to know you enjoyed our room with comfortable mattress, friendly staff and felt welcomedYour satisfaction means a lot to us, and we look forward to welcoming you back soon.Best regards, Four Points by Sheraton Danang
Guest User
Superior King,Ocean View, Balcony
Stayed in Oct 2024
Business travelers
32 review
4.7/5
Amazing
Posted on Oct 24, 2024
Everything is perfect. Only thing that needed to be adjusted is the venue for breakfast, you might need to wait to be seated during peak hours. Hotel has the note in the room about this as well
Response from Property: Dear valued guest,Thank you for your review! We're delighted to hear that you enjoyed your stay at Four Points by Sheraton Danang.While the breakfast wait time can be a minor inconvenience, we appreciate your understanding and overall positive feedback.We look forward to welcoming you back soon.Best regards, Four Points by Sheraton Danang
Anonymous User
Deluxe King, Ocean View, Balcony
Stayed in Sep 2024
Couples
7 review
4.5/5
Great
Posted on Sep 18, 2024
The service was great. Feel very comfortable staying there.
Room clean, provide bath salt for the soaking in bath tub..
Response from Property: Thank you for your fantastic feedback! We’re thrilled to hear that you felt comfortable during your stay and enjoyed our clean rooms and bath salts. Our team is dedicated to providing great service, and your kind words mean a lot. We look forward to welcoming you back soon!
attsarana
Superior King,Ocean View, Balcony
Stayed in Sep 2024
Travel with friends
13 review
5.0/5
Outstanding
Posted on Sep 17, 2024
Superb hotel. Best service. Granted early check in and great beeakfast. Walki g distance to yhe beach.
Response from Property: Thank you for your wonderful review! We’re delighted to hear that you enjoyed our service, early check-in, and breakfast. It’s great to know you appreciated the convenient location near the beach. We look forward to welcoming you back for another superb stay!
Anonymous User
Superior King,Ocean View, Balcony
Stayed in Aug 2024
Business travelers
17 review
4.7/5
Amazing
Posted on Aug 24, 2024
The hotel is immaculately clean and boasts a beautiful view. However, it is situated a bit far from the beach, making it a bit of a hike to get there on foot.
Response from Property: Thank you for your kind review! We’re thrilled to hear that you found the hotel immaculately clean and enjoyed the beautiful view. We understand that the distance to the beach can be a bit of a hike, and we appreciate your feedback. We hope to welcome you back for another enjoyable stay soon!
Guzman
Superior King,Ocean View, Balcony
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Jun 12, 2024
Hotel rates are reasonable beautiful seaside view easy to find transportation grab taxi is readily available
Response from Property: Dear Guzman,Thank you for your feedback regarding your recent stay at Four Points By Sheraton Danang. We are pleased to hear that you found our hotel rates reasonable and enjoyed the beautiful seaside view. We strive to provide our guests with a comfortable and memorable experience.We are also glad that you found it easy to find transportation with readily available Grab taxis. Accessibility and convenience are important to us, and we are delighted that this was reflected during your stay.Your comments are greatly appreciated and will be shared with our team. We look forward to welcoming you back on your next visit to Danang.Best regards,Four Points By Sheraton Danang
Pply
Panoramic King, Ocean View, High floor, Balcony
Stayed in May 2024
Couples
13 review
4.2/5
Very Good
Posted on May 27, 2024
The room is comfortable and very nice view. Location is not in the main town area which is nice because less noise from the road. They also have free popcorn and ice cream for bonvoy members but they forget to gave us the welcome drink which is ok we didn’t complain. Staff was friendly and helpful.
6/10
Response from Property: Dear Pply,We’re thrilled to hear that you found our staff friendly and enthusiastic, as we take great pride in providing excellent service. It’s wonderful to know that you enjoyed the comfortable room with its beautiful sea view, our great location, and the free popcorn and ice cream in the lobby.We’ve also shared your feedback regarding the lack of a welcome drink upon check-in with our team to ensure that such occurrences are minimized in the future.We look forward to welcoming you back soon.Best regards, Four Points by Sheraton Danang
Henry
Deluxe Twin, Partial Ocean View, Balcony
Stayed in Nov 2024
Travel with friends
8 review
4.5/5
Great
Posted on Dec 11, 2024
It exceeds the expectations as the front desk / reservation team do take note of the specific requirement.
There are rooms for improvement for breakfast selection.
Response from Property: Dear Henry,Thank you for your kind feedback! We are thrilled to hear that our front desk and reservation team exceeded your expectations by carefully noting and addressing your specific requirements. At Four Points by Sheraton, attentive service is at the heart of everything we do, and it brings us great joy to know that our efforts made your stay more comfortable and enjoyable.Your suggestion regarding the breakfast selection is highly valued, and we will take it into consideration as we strive to improve and deliver an even better experience for our guests. We look forward to welcoming you back for another memorable stay!Best regards, Four Points by Sheraton Danang
Emilie
Superior King,Ocean View, Balcony
Stayed in Oct 2024
Couples
2 review
3.7/5
Posted on Oct 26, 2024
It was good enough,we had a nice view of the ocean from our room and the staff were helpful and nice, it was also a good location for visiting Lady Buddha and go to restaurants by the beach and the airport. The breakfast buffet was also great, we enjoyed the food.However, the walls were not soundproof, we could hear the TV from the other rooms the first night and struggled to sleep. We could also hear them leaving their rooms, the busy lifts sound at peak hours for breakfast! Also, the firealarm light flashes all day and night in the centre of the room,it can be very annoying when you're used to complete black out rooms. Overall, it was fine, but there's room for improvement.
Response from Property: Dear Emilie,We’re delighted to hear that you enjoyed our room with its beautiful sea view, the great location, found our staff friendly and extensive breakfast selection.We sincerely regret regarding the issue on the sound proofing of your room and the blinking on the smoke detector. We have also shared your feedback with our housekeeping and engineering team to ensure that such occurrences are minimized in the future.While the occasional elevator wait time can be a minor inconvenience, we appreciate your understanding and overall positive feedback.We truly appreciate your kind words and look forward to welcome you again.Best regards, Four Points by Sheraton Danang
Cheuk On To
Deluxe Twin, Partial Ocean View, Balcony
Stayed in Oct 2024
Travel with friends
5 review
4.5/5
Great
Posted on Oct 28, 2024
The hotel is very convenient and close to the beach. The rooms are spacious, comfortable and have a very nice sea view.
The buffet breakfast is excellent, there are a wide variety of items to choose.
To take this opportunity , I would like to thank for the team prepared a cake for my husband's birthday and decorate the
room nicely. We enjoyed very much in staying at Four Points by Sheraton last week. We will come back to stay at this hotel again.
Response from Property: Dear Cheuk On To,We're thrilled to hear you enjoyed the spacious room with its beautiful sea view, our great location, friendly staff and extensive breakfast selection.We’re delighted to hear that you and your husband loved our birthday decorations and created wonderful memories at our hotel.We'll make sure to share your kind words with the hotel team, as they truly reflect our commitment to guest satisfaction. We appreciate your recommendation and look forward to welcoming you back on your next visit.Best regards, Four Points by Sheraton Danang
Guest User
Superior King,Ocean View, Balcony
Stayed in Sep 2024
Business travelers
6 review
2.7/5
Posted on Sep 9, 2024
facilities are dated. very smelly and humid. breakfast buffet and service well done, however, it was an uncomfortable stay. very slow elevator so recommended to stay on the lower floor.
Response from Property: Dear Guest,Thank you for sharing your feedback. We apologize for the discomfort you experienced during your stay. Your comments about the facilities and elevator speed are noted, and we’re actively working on improvements. We're glad you enjoyed the breakfast and service. We hope to welcome you back for a more pleasant experience.Best regards,Four Points by Sheraton Danang
Calvin
Superior King,Ocean View, Balcony
Stayed in Mar 2024
Travel with friends
42 review
5.0/5
Outstanding
Posted on Mar 11, 2024
strategically located in da nang. Just in front of my khe beach. many korean restaurant
Response from Property: Dear Calvin,Thank you for your kind feedback! We are delighted to hear that you had a wonderful and relaxing experience. Our prime location across from the beach is indeed a highlight, and we’re glad that our dedicated associates provided you with exceptional service.We look forward to welcoming you back soon.Best regards, Four Points by Sheraton Danang
guan
Panoramic King, Ocean View, High floor, Balcony
Stayed in Aug 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Aug 16, 2024
This was a great hotel to stay in friendly and helpful staff…that gets all your needs. Belle and overall staff members thanks you. Location is good as well
Response from Property: Dear Guan,Thank you for sharing your experience with us We’re thrilled to hear that you enjoyed our great location! It’s wonderful to know that you found our staff friendly and enthusiastic, as we take great pride in providing excellent service.We look forward to welcoming you back soon.Best regards, Four Points by Sheraton Danang
Ricky
Deluxe King, Ocean View, Balcony
Stayed in Feb 2024
Family
6 review
4.2/5
Very Good
Posted on Feb 27, 2024
Big room, good service
Location is a bit far from restaurants area
Response from Property: Dear Ricky,Thank you for sharing your experience with us! We’re thrilled to hear that you found our staff friendly and enthusiastic, as we take great pride in providing excellent service. It’s also wonderful to know that you enjoyed our facilities and found your room spacious.Your satisfaction means a lot to us, and we look forward to welcoming you back soon.Best regards, Four Points by Sheraton Danang