Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.0
Amenities8.9
Service9.1
Cleanliness9.1
Filter by:
Sort by:
All reviews(1612)
Positive reviews(1552)
Reviews with photos/video(185)
Convenient location(153)
Classy environment(85)
Friendly front desk staff(84)
Easy to get around(78)
Perfect for business trips(17)
Strange smell in room(16)
Stayed multiple times(15)
Nice bathtub(6)
Negative reviews(60)
Guest User
Special Selected Double Room
Stayed in Oct 2025
Business traveler
80 review
10/10
Outstanding
Posted on Nov 22, 2025
Good location
They have to say no to cigarettes
Besoin de of this the hotel is clean and well located.
The martres is confortable.
You will find the shopping in 5 min by Walk and the mtr as well.
MatthewLuk
Special Selected Twin Room
Stayed in Jul 2025
Family
3 review
8.5/10
Very Good
Posted on Sep 8, 2025
Easy access to many restaurants nearby, staffs are friendly; room is very clean.
Alfie&Billie
Superior Double Room
Stayed in Apr 2025
Solo traveler
15 review
9.5/10
Amazing
Posted on May 28, 2025
There’s no mini fridge in the room. The water is very weak in the toilets. I thought the hotel would be better after renovations, but it seems lacking.
Puano Lee
Superior Twin Room
Stayed in Mar 2025
Solo traveler
1 review
9.5/10
Amazing
Posted on Apr 12, 2025
Wonderful location with metro train about 1km from hotel. Restaurants & bars outside the hotel! Very clean rooms
Chery favourite
Special Selected Twin Room
Stayed in Jul 2025
Business traveler
1 review
5.0/10
Posted on Aug 11, 2025
There is no tea powder and sugar also don’t have in room
Response from Property: 尊敬的賓客,您好!首先感謝您選擇入住船舶酒店。如您在入住期間遇到任何問題,請與我們客服中心聯繫,我們樂意為您服務。我們日後會不斷致力於完善每一個細節,希望我們的改進能迎來您的再次光臨!
Guest User
Superior Double Room
Stayed in Apr 2025
Couple
13 review
2.0/10
Posted on May 20, 2025
I didn’t like the stay at All it was dirty and not so good location
Response from Property: Dear guests, hello! First of all, thank you for choosing to stay at the Ship Taikoo Hotel. We apologize for not being able to provide you with a satisfactory stay experience. The hygiene of all hotel rooms strictly complies with the star standard requirements. The hotel is located in the central area of Gexin Road, close to the famous cultural area of Taikoo Warehouse, directly connected to Shayuan Station of Metro Line 8, Gexin Road Bus Terminal, Industrial Avenue Main Line, Renmin Bridge, Hedong Bridge and Inner Ring Road. The transportation is quite convenient, and the surrounding entertainment and dining facilities are relatively complete. We will continue to work hard to improve every detail, and hope that our improvements will welcome you to come again!
Guest User
Ikea Queen Room
Stayed in Oct 2025
Family
1 review
8.0/10
Very Good
Posted on Nov 24, 2025
good service anc convenience
Guest User
Special Selected Twin Room
Stayed in Oct 2025
Traveling with friends
48 review
7.0/10
Posted on Nov 8, 2025
The room is small and rundown
Response from Property: 尊敬的客人,您好!感謝您抽出寶貴的時間給予我們反饋。關於您提及到的房間裝修問題,看到您預訂的是酒店的精選客房,此房型於2021年完成了升級改造並重新投入使用,如閣下不喜歡此類房型,酒店還是有其他風格房型的,比如偏商務風格的“高級客房”,偏歐氣簡易風格的“宜家客房”,以及東南亞風格的“豪華客房”可供選擇,相信總有一款能符合您的心意。期待您的再次光臨!
Guest User
Superior Double Room
Stayed in Oct 2024
Family
1 review
9.5/10
Amazing
Posted on Nov 24, 2024
Overall, very good rooms, clean , spacious unforturnately the housekeeping person forgot to clean the cups that was used from previous night.
Surrounding area at hotel has plenty of restraurants and small eateries, Mc Donalds and a shopping mall at the back of hotel.
Location is excellent.
Guest User
Deluxe Twin Room
Stayed in Feb 2024
Business traveler
1 review
8.5/10
Very Good
Posted on Mar 26, 2024
It's a smoking hotel and my asthma was triggered. The hotel was great overall though and the breakfast is good.
Response from Property: Hello! Thank you for taking the time to give us your feedback. It is our biggest regret that we were unable to provide you with a satisfactory stay experience. If you encounter any problems during your stay, please contact the customer service center and we will be happy to serve you. We have superior rooms with non-smoking floors. Now that we know your preferences and special requirements, we have made a record. We will prepare the room for you first according to your requirements before your next check-in. I believe we will be able to give you a different feeling. We Looking forward to your next visit, thank you!
MUBARISH PULIKKATHODI
Special Selected Double Room
Stayed in Oct 2024
Business traveler
9 review
6.5/10
Posted on Dec 15, 2024
JUST OK FOR CHEAP FAIR AND TRAVEL
NOT HIGHLY RECOMMENDED - JUST FINE
Amufe
Special Selected Double Room
Stayed in May 2024
Couple
12 review
8.0/10
Very Good
Posted on Jun 21, 2024
Location is easy to find, some restaurants nearby. The room is decent for the price, reception is helpful. Basic facilities provided.
Anonymous User
Superior Twin Room
Stayed in Oct 2025
Couple
2 review
10/10
Outstanding
Posted on Nov 9, 2025
Nice and clean
Guest User
Special Selected Double Room
Stayed in Mar 2025
Couple
2 review
8.5/10
Very Good
Posted on Apr 18, 2025
Good location and clean hotel
maymaysisi
Special Selected Double Room
Stayed in Mar 2024
Family
32 review
10/10
Outstanding
Posted on Apr 13, 2024
Nice location, cleaning condition is okay, staff are helpful. There is a shopping mall nearby within 10 mins walk.