Tea Garden Holiday Inn

"We had a confirmed booking at “Tea Garden Holiday Inn” in Ella, but on arrival at 7 PM om 20th April, (after informing them in advance), the host /manager refused check-in, saying it’s “not suitable for elderly people.” This was never mentioned during booking, despite us having elderly family members and an infant. We were left stranded at night after a long journey. The host also misled us to another property claiming it was theirs, which turned out to be false and more expensive. Very unprofessional and irresponsible. I would not recommend this place."

Ella Flower Garden Resort

"A luxurious hotel with a great view and a pool on the balcony. A very good restaurant."

Uga Ghiri - Ella - All Inclusive

"We arrived to celebrate my Dad’s Birthday on 26/07/26. The Birthday welcome was excellent. Our two days at UGA GHIRI felt like gentle escape into a peaceful dream. It was a perfect staycation for a relaxed getaway. It’s a very well maintained cozy Hotel surrounded by the hills beauty and excellent breathing of Ella. Every moment was filled with a friendly smile, calm, warmth and joy. It wasn’t just a stay - it is a feeling we will carry in our hearts for a very long time. Leaving this place was truly the hardest part. We are especially grateful to the whole staff, their team effort, their wonderful care with the welcoming friendly smiles, delicious healthy meals made our stay even more special. We greatly appreciate and are thankful to the Joint Venture Management of Uga Ghiri for introducing this all inclusive experience to this eco friendly tourist area. All the very best to Uga Ghiri. May God Bless your Esteemed Establishment. Prashanth together with my parents, Shiranthie & Tilak Sylva (Captain, SriLankan Airlines)"

Viewfront Ella

"Stay away from this hotel! The hotel rooms isn’t what’s pictured on booking sites, the entrance is through a forest on a mountain and through other buildings. The walls is stained, door is leaking, and the room are nasty. The entrance pathway crumbled under me so a nail went through my foot and got several scratches. It is NOT a hotel, not even a bungalow. I would rather sleep with the homeless dogs than stay there one night. We checked out 30 minutes after we checked in. At least the manager was nice enough to give a full refund and drive us to another hotel."

Heaven Breeze Hotel Ella

"As expected from a location at the highest point of Ella, the view is the best! .. However, due to the surrounding chaotic development, the roads are narrow and steep, so driving there is thrilling ㅜㅜ.. Since it is still under construction, only the first floor and some facilities are open, and ingredients are not yet fully prepared.. The staff try to be friendly, but charging that price in the current state is excessive."

Ella Dream Catcher Resort

"Very good place to stay with awesome views. The staff took great care off us. Only downside to gaving good views the location is quite far from the city centre. So pick me and uber drivers won't take any rides since the app prices are way cheaper so no choice but to pay tourist fares. Room as an electric fan but AC would have been nice."

Dowa Elegance Resort

"Had a great time at the resort. The staff is extremely friendly and accommodating and have been extremely helpful in making our stay pleasant. The food was also really tasty. Better than the one we had tried at the market! My kids loved the chicken cheese kottu."

Oak Ray Ella Gap Hotel

"Very convenient location, good environment, and a decent breakfast."

Tea Ridge Ella by Sans

Hotel Onrock

"Great hotel, with unbeatable view of Ella rock on the balcony. However the room did not have universal plug sockets, the hotel provided a hairdryer but did not fit the plug socket. It is also very difficult to get to with suitcases. Fine if you’re backpacking, but carrying suitcases up the massive hill is very difficult. Perhaps the hotel should look into purchasing their own tuktuk to ferry customers up and down the hill. Not everyone is a backpacker!"