Ella Hotels with balcony

This was my first time in this city and my stay here was amazing. It was incredibly peaceful and quiet, offering a full immersion in nature that you can't find in big cities. The atmosphere and accommodation were very private. The owners provided excellent service, making me feel like family. The rooms were large and spacious, not at all intimidating. On my arrival, I requested to try on traditional Sri Lankan clothing, and the accommodation provided it for me. I was extremely impressed.

We arrived tired and out of sorts, but we were greeted so warmly that our spirits immediately improved. The hosts gave us tea, chatted in a homely way - you feel like a welcome guest, not a client. The hotel is on top of a mountain, and each room has an exit to a terrace with a stunning view. You wake up in the morning - and in front of you there are only mountains and silence. The room is clean, cozy, everything is thought out to the smallest detail. Breakfast was prepared especially for our preferences: fresh fruit, scrambled eggs, toast, even smoothies! The staff is not formally polite, but truly kind. If you want to not just spend the night, but feel cared for and relax your soul - this is definitely your place. I want to come back again and recommend it to everyone. Many thanks to the hosts for such an atmosphere!

Great hotel, with unbeatable view of Ella rock on the balcony. However the room did not have universal plug sockets, the hotel provided a hairdryer but did not fit the plug socket. It is also very difficult to get to with suitcases. Fine if you’re backpacking, but carrying suitcases up the massive hill is very difficult. Perhaps the hotel should look into purchasing their own tuktuk to ferry customers up and down the hill. Not everyone is a backpacker!

This hotel is beautiful and modern. Location is great, easy to get to restaurants and shops outside of the hotel. Staff have been very attentive and helpful. They clean the rooms promptly. The laundry service is great. The staff even ran to help us push the car up the hill when it was stuck. Room service food has been very good too, their devilled chicken and pizza were the best. Highly recommend staying with Te Dalu if you are visiting Ella.

The hotel is on the hillside, with a good mountain view, the room bathroom is super large, the only room that is not damp in the 20 days of living in Sri Lanka, if there is air conditioning, it will be perfect.  It is more than 20 minutes' drive from Ella Town.  Ella is mostly sloped . It is basically a curved path to various hotels and homestays. It is very suitable for  people who want to be quarantined for a few days to live for a few days. I especially want to praise their service team. A few simple warm and friendly local boys, they really want to be good to every guest staying, thank you for the delicious breakfast.

Great location about 10 min walking from the train station, good staff and the place is clean and tidy. Looks like kind of a chain and that was what I wanted. The room is really small tho and there was no TV. But at least it’s very comfortable and you feel safe. As a solo women traveling I would recommend this place

這次在斯里蘭卡住過最完美的酒店，值得超五星。 我們訂的行政別墅，樓下一個大床，樓上兩個略小床墊。電動窗簾拉開就是幾乎全景玻璃陽台，可以看到外麪茶山。還能看到三孔橋和路過火車。 mini bar裏面給了幾十包茶包，都是免費，四瓶玻璃瓶水也是免費，酒和飲品收費。 游泳池很好看很出片，像無邊泳池。 一定要選帶晚餐的，晚餐是點菜式五道式，非常可口，也很特別，不含飲料。早餐也有一個很特別的脆皮蛋包，通往餐廳的路上能拍到很美的照片。 唯一就是蚊蟲比較多，整個行程唯一的兩個包就是在這裏晚上睡覺時候被咬的

Keeping in mind this is a 3 star hotel, the positives are the rooms are big with a balcony looking out at amazing views (ours anyway), and the pool is clean and quite big also with amazing views and a concrete elephant water feature!!! The location of the hotel is pretty good too - far enough from other properties to be quiet but close enough to Ella main drag that you can walk in 10-15 minutes or pay a tuk tuk driver double the rate of Colombo to get to and from. The big negative for us was that despite being told upon checking in that the room would be cleaned every day, it was not. And I was told the reason why was that we didn’t hand in our key for it to be done - which seems bizarre after staying in hotels for decades and not being told to or having to hand in a key in order to get a standard daily room clean. The insinuation that it was our fault for not handing in a key (not that we were told to do so on checking in) was extremely irritating. Food was ok but overpriced so we ate elsewhere (lots of options). There were lots of little things in the rooms that could be easily addressed to make them nicer - definitely not having ripped old bath towels, and removing an empty TV bracket from the wall (like a TV used to be there but not anymore - or was it just our room, who knows). All these little things add up to I really think the room rate is too high - but we are here in the high season so maybe that’s just the going rate.

**”An Outstanding Stay at Alta Vista – Highly Recommended!”**   We had an **absolutely wonderful** experience at Alta Vista, thanks to the **exceptional hospitality** of **Nandan and his team**. The **spacious, well-equipped rooms** (with both fans and AC) provided a **comfortable and relaxing retreat**.   The **breakfast was a highlight** – a **delicious, wide spread** that set the perfect tone for our days. The **prime location** was unbeatable – just a **2-minute walk to the main city center**, with easy access to **trending restaurants and vibrant spots**.   What truly made our stay special was the **attentive service and warm atmosphere**. **Great food, fantastic service, and genuinely caring staff** – we couldn’t have asked for more!   **Highly recommend** Alta Vista for travelers seeking **comfort, convenience, and genuine hospitality**. **Thank you for a memorable stay One thing which can make more effective is WhatsApp service. WhatsApp will speed up things. Service was prompt if you have a Srilanka number over phone call.

We stay here for 3 nights and it was a lovely experience! The rooms were clean and tidy, we got fresh towels each day and new bottles of water! They were happy to tidy the room each day which was the first time we had this on our whole journey in Sri Lanka so was a lovely extra touch for us but we were happy with just new towels and water! They are currently renovating downstairs to build a restaurant so we were a little confused when we first arrived but this did not take away from the experience of the hotel, the staff were super friendly and accommodating! The hotel is in the perfect location on the main road through Ella with bars, restaurants and shops everywhere! With the train station a short 5 min walk everything is accessible. We would 100% recommend to stay here for your trip to Ella