Hyatt Place El Segundo Reviews

The hotel is not taking responsibility. We had a 9am flight from LAX, and booked the airport shuttle for 630am for five of us (we booked two rooms), and only 2 of us can get on, the remaining 3 needed was left behind. We went back to the hotel and ask for help. The front desk person said that the shuttle services was shared by the next door hotel AC Hotel by Marriott. I asked her why we didnt get on even booking, and he confirmed only five of us were booked and we should be on the shuttle. Then she lukewarmly called the other hotel and they said that the other hotel is trying to find someone to approve the uber expense. We eneded up have to get an uber for us for $20USD, around 655am. We barely made our flight. Here is the issue 1. the 630 driver said it happened all the time. 2. the AC hotel staff said they are not authorized to approved the uber since the manager is out of readch and possibly sleeping. 3. both hotels, Hyatt and AC, didnt seem to care about booking and reservation. 4. the front desk staff was lukewarm to help, after I repeatedly asked her to make the call, then told me that AC hotel was handling. The Hyatt hotel is fine but the shuttle service is totally unacceptable. It ruins the reputation of Hyatt.

Size of our room is spacious. The mattress is a bit too soft, and the water pressure of the shower is very weak. Breakfast varieties are limited. Overall, it is still ok.

Nicely renovated hotel. Breakfast is not bad for the price. Be careful with the shuttle service. They charge you for certain hours. See pic. If you are just staying here for transit, this is a good one. No stores or restaurant around but as long as you know what you are getting, it’s good.

Hotel is fairly new and all the facilities seem to be in good condition. The location is quiet as it is next to a newly developed business park that is still empty. The parking lot gets full, but the staff was able to situate us in the overflow parking without issues.

It is a nice place to stay 🙂

Stayed during a family trip Two queen beds, clean room, average breakfast For those taking the airport shuttle, please contact the hotel in advance Please inquire about reservations. It is jointly operated with AC Hotel, so it may be full at times There may be noise between floors

Not all services are free, but it's a very good hotel. Water is charged and room service is available upon request.

It's pretty good. Although there are only a few breakfast items, there are plenty of mixes and matches, but there are not enough seats. It is recommended to go there early to eat. It’s also convenient if you have a car, and it’s 30 US dollars a day over night. Just near the highway, it's convenient to go anywhere.

Close to the airport, the hotel has a free airport shuttle

The staff were friendly and the rooms were spacious and clean. I had a comfortable stay☺️ I will use you again if I have a chance.

The breakfast is rather monotonous. The hotel is noisy at night. The air-conditioned room is next to the bedroom. The noise is a bit loud when it is turned on. Just make do with it for one night.

Everything OK

簡易乾淨的機場飯店，隔音上比較薄弱但經濟實惠

房間大，有免費送機班車，很好