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CELESTE, is amazing i had been having a stressful day, she made it better. Will definitely be staying here again, thanks so much celeste. Great room love the balcony and how much space there is. The bathroom is large w a big mirror definitely love that too. Overall the hotel is great

We spent 7 days here in the middle of April. Hotel is in a good location as you have easy access to highway 60 and 101. Rooms were a good size and clean and we had everything we needed. It was nice to have a full size fridge and Microwave. There was also a hot plate and a dishwasher. Beds and couch were comfortable. Two tv's - main room and bedroom. Pool is nice with towels available. Breakfast was good although repetitive. Staff were super friendly and helpful. I would absolutely stay here again.

I was in town for one night and it was convenient for me to stay here. The room was fine, except that a room with two beds does not leave room for a lounge chair. The pool area is attractive and large, although some repair work needs to be done on the underside of the waterfall bridge. I went for breakfast the next morning. There are basically only two choices: pancakes or eggs, which were attractively presented and the service was friendly. However, whoever designed this dining area in terms of decor was inspired by the charm and intimacy of a Greyhound bus station.

The room is spacious and well-equipped, the breakfast is rich, the service staff is good, and the location is good

Although this hotel has a 24 hr shuttle and is close to the airport, that's about all it has going for it. The shuttle driver talked constantly from pick up to drop off at a rapid fire pace. Friendly, but over the top. There were frequently people hanging out in the lobby without masks and no request from staff to comply. Sometimes, whole groups of people such as a team or perhaps construction or fire fighters. Felt very unsafe. The elevator bell was one of the most loud and annoying I've heard anywhere. The AC was a wall type unit that made falling asleep challenging. There were several customers at the bar with no separation and clearly we're not together. We decided to sit outside on the patio and get a bit to eat. Very few options. Our sub sandwich came in about 5 min's and the bread was terribly soggy. Appears the quick delivery to our table must have been due to the food being premade and sitting in a cooler. The room was clean and the staff friendly, but I will be seeking other options on future trips.

The check in process was ok, although I believe the young lady who assisted me was fairly new to the job so the other gentleman working helped to answer a lot of my questions. They were busy since this was during spring break in the Chicagoland area, Spring Training was occurring and they are located right next to Sloan Park which would logically add to their occupancy. The standard check in time per their website is 4pm. I arrived very early, like 1030am, so I understood that my room was not yet ready since check out wasn’t until 12n. I was notified about 2pm that my room was ready and I was pleased it was ready a bit early until I walked in and took a look around. Sadly it was still dirty. The trash has been emptied and the bedding and towels appeared clean, but my remote control looked like someone blew their nose on it, the room was incredibly dusty, and their was a hairball in the shower. I pointed the remote and the dust out to the housekeeping staff. The supervisor was very apologetic about the condition of the remote control and even provided $40 in vouchers for Stats Grill when she returned with a new remote, but the room was still VERY dusty. Rather than add another “complaint” about the room to their list I decided to just use a wash rag to dust figuring the dusty wash rag would be seen when they came in to clean the room the following day, and dust isn’t nearly as gross as dried snot on a remote. The following morning I left the dusty wash rag on the table along with an empty tissue box I wanted to be sure was replaced with a full one and headed off to the Grand Canyon. When I returned 10 hours later and the room hasn’t been touched. On my way out to dinner I stopped at the front desk and asked what the cleaning schedule was for the rooms, only to find out they don’t enter guest rooms during their stay unless asked to do so. I found this odd considering the Las Vegas situation changed most hotel policies to require, at a minimum, daily inspections, even if it’s just a quick look in the room for safety, and this hotel is right next to Sloan Park which is a particularly high crowd location for about 2 months a year. Aside from finding it odd they didn’t do daily room checks I didn’t think anything more of it though since I travel so often and don’t necessarily need my room attended to daily. I asked them to drop off a box of tissues in my room, which they did, and I headed off to dinner and to watch a friend’s game. I had no other issues with the room the remaining 3 days of my stay…or so I thought. Thursday March 31st at around noon, I stopped at the front desk and asked about how they handle the check out process. They explained the process and that there was no need to do anything with them so I thanked them and made my way to the airport to return my rental car and head home. When I woke up the morning of Friday April 1st I found that I had been charged $250 for “guest damage” and that “damage” was for SMOKING in the room. Here’s

My wife and I stayed 2 nights in late February. I am a frequent Marriott guest. There must have been a sports team in the hotel as youth were very noisy in the halls until about 2:30 am. On top of that, the hotel music on the patio woke us up at 7am. The lighting in the rooms was dim; tough for older people like us. The carpets needed cleaning; when I got in the tub having walked around the room in bare feet, the dirt was telling. The receptionist was great and did a great job of introducing us to the facility; but we probably will choose another Marriott rather than come back to this one.

Everything was fine. It's the closest hotel to the Gateway Airport. Ideal for an early flight. Very clean. Modern and cheerful decor. Employees were friendly. Only problem was that due to a wind storm, the pool was closed because it was full of dirt. Sad because it was so dang hot.

Take you for a wonderful stay. Great place. Cindy in the lobby was awesome. Loved my double shot coffee every morning.