I have been to Karuizawa many times, and this trip in late autumn and early winter was very impressive. We booked a trip on a whim, which made our trip feel so wonderful😊
Karuizawa Hoshinoya Hotel is worth staying in. The one-to-one butler went to the room to explain the various services of the hotel in detail, and the experience was particularly comfortable.
The hotel is very large, with different types of rooms scattered on the mountain. There is a small stream crossing the mountain and running to the distance. The sound of running water is like beautiful music surrounding the ears. The water wave room is right by the stream and is also the most expensive room. The lobby is connected to the restaurant, with spacious and high-ceilinged large glass. When eating breakfast, looking at the autumn scenery outside the window, it is really worth it! There is a small bar, next to which is a row of lazy sofas, coffee, various Japanese teas, and snacks are available at will. Champagne has a time period in the afternoon, and guests staying in the hotel can also enjoy it at will. The details are really comfortable. There are two hot springs in Hoshino Hotel. The Hoshino Hot Spring is relatively large and famous in Karuizawa. It is open to the public at the hotel entrance (free for hotel guests). There is a smaller hot spring inside the hotel. Hotel guests can go there at any time by pressing the password. I went there to experience it. There were few people and the feeling of comfort was beyond words.
The scenery of Hoshinoya Karuizawa Hotel is really beautiful. It is so beautiful. There is a view at every step. The air is very fresh. I really want to be drunk in the autumn scenery and don't want to wake up. This is a hotel I still want to stay in if I have the chance.
Finally, I still want to say that the world is worth it~
I am very happy to book this traditional Japanese hotel full of warmth. The hotel is very retro and has a sense of historical precipitation. It feels warm and warm when you walk in. It is a very traditional Japanese hotel. Although the alms are a bit dated, the environment is clean and the service staff is enthusiastic. The hotel is conveniently located at the end of the commercial street of the old Karuizawa. The hotel has its own hot spring, but we do n’t have time to soak, but we used the bathrobes and socks in the hotel because we do n’t know how to wear them. After talking to the front desk, they also called an elderly service staff to help We wore a yukata and tied a beautiful bow. We also dressed beautifully to eat their kaiseki dishes, which tasted great, but the girls really enjoyed the set meal, especially wearing kimono and tied It's too tight. Sleeping at night is also very quiet, quiet in the middle of the night, anyway, you will choose to stay next time. In addition, the autumn of Karuizawa is really beautiful!
The hotel is located quite far from Karuizawa JR station. There is a pickup bus service every half an hour outside the south exit of the station.
However the bus is very small and can be quite full at times, causing people to rush onto the bus. It would be better if the hotel could set up a better queue-up system or adjust the frequency of the pickup bus service.
By the way you can deposit luggage at the customer centre next to the pickup bus stop and have them transferred to the hotel for you. I thought the hotel did not advertise the service enough as it is very useful and effective in creating more passenger space in the pickup bus.
Breakfast at the hotel is not buffet style, so went to the Prince Karuizawa West hotel to have breakfast instead.
During non-peak hours the hotel offers individual transportation for free so that is definitely a plus.
The Momiji hot spring is definitely a must-visit. Clean, modern, hygienic, exactly what I look for in a hot spring.
Overall service is excellent.
Outstanding
88 reviews
4.6/5
Price from
PHP 10,917
per night
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Hotel is in a great location, about 700m straightline walk from karuizawa train station. Room is compact but you have everything and is clean, amenities are provided at the lobby and you can take as needed, such as toner, cleanser and cream, hair brush, toothbrush, there's even body scrub. There's drinks provided for guests, you can have tea or coffee at all times. Hotel breakfast comes in brunch menu, food is nice and fresh. There's a also a lot of restaurants along this street so not to worry.
I originally wanted to buy a wooden house in Xizizi, but the price doubled on Friday. So I booked this cabin with the same price on Friday and Thursday. It was already dark when we arrived at Karuizawa at around 5 o'clock. I followed the navigation guide and walked 1.4km. The first half of the journey was in the outlet shopping street and it was okay to walk around. The second half of the journey also passed through an express highway, then went up the mountain road and walked to the navigation office. I couldn’t find the store and there was no one there😹 because there was only a Japanese brand. At the end the shop owner came out. The cabin is very warm, has kitchen equipment (you should buy some food), and has a hot spring to soak in. The view is great when you wake up in the morning.
The location is a little difficult to understand, but I think it's not bad because it's quietly built in a quiet area. The room was also very quiet and nice. (I can't hear the gayagaya in the next room at all. The parking lot was full, so it should have been crowded.)
The width of the bed is quite narrow. (Sinner than a normal single. Bed size for long-term care) The bed mattress was good for an inn in this price range.
The room fixtures were also well equipped. (If it's in place so far, I think it's better to display on the homepage that there are such things in the equipment in the room. There are also cheap inns in Karuizawa with quite a few equipment. On the other hand, if it is written properly, I think you don't have to bring unnecessary things!)
There was a malicious trouble. When I went out to the outdoor bath at night and came back, the entrance to the inn was locked and closed outdoors. The front desk was usually unmanned and the front desk had an emergency contact number, so no one answered the phone even if I called that number. It was past 22:00 pm, so I was quite impatient whether I had already come home. When I called the representative phone such as a reservation, someone finally came out and unlocked it. .. I happened to have a cell phone and my cell phone battery remained, so I didn't have to spend the night in the car, but this is a trouble level that I should not do. If other guests at the hotel may accidentally close the key, I think they should at least put on an interphone. (There is also an intercom that does not require wiring and can be installed at a low price.) If you are a customer who cannot drive, at this time of year, it will also lead to freezing death. Isn't it necessary to have a little more sense of crisis?
By the way, the key is usually 24 hours empty (there was no curfew). When I went out, I thought I would check if there was a curfew, but there was no extension phone at the reception, and I had to make an external phone call with my cell phone every time I checked, so I didn't check it because it was troublesome. I regretted that I left I have a memory. .. At least, why not install an extension phone or an intercom instead of letting the staff call at the receptionist use the customer's mobile phone? If a customer accidentally forgets his cell phone at home, it also leads to the fact that he cannot accept the reception. I think it's honest to rely on the operation that depends on the equipment brought by the customer.
Hotel is very clean and not too far away from train station. Simple breakfast is provided. The staff not only cleans the table but also wipe the seat after a guest leaves. Of course, a different cloth is used to wipe the table and chair.
The best hotel on this trip! Although not cheap, Karuizawa was also expensive, so it was really good value for money!
The room is large and the facilities are complete! I want to refer to this decoration at home!
The hotel place is also very good, not far from the station, take a taxi for 3 minutes, walk for 15 minutes. It is not difficult to push the box.
Outstanding
21 reviews
4.7/5
Price from
PHP 11,841
per night
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What Travelers Said About the Best Hotels in Karuizawa
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Browse these genuine traveler ratings and real guest reviews to find the best Karuizawa hotels.
4.7/5
Outstanding
GGuest UserDefinitely the best hotel in Karuizawa! Exceptional service and beautiful accommodations that have made our experience truly memorable! The professional and caring nature of your staff has been remarkable, ensuring that every aspect of our stay feels personalized and welcoming.
The hotel's design and upkeep are also commendable. The elegant decor and well-maintained facilities have set a perfect backdrop for our romantic getaway, enhancing our overall enjoyment and comfort.
GGuest UserWe had an amazing 2 nights stay here! Located about 5 minutes short walk from the train station, there were a convenience store and small supermarket directly across the hotel.
We weren't expecting much when we booked as the photos look dated and it was a last minute trip but oh mine, we were pleasantly surprised when we checked in. The room was large and although it was the old room, it had a certain charmimg character to it that we love. The bathroom was also big, clean and had a lovely large bathtub. I love the full range of toiletries they provided and was hoping to buy it in Tokyo to bring home but I couldn't.
There was a common area on the second floor where water, juice and coffee were provided and we bought our own sake in the evening and sat there. We spent two peaceful evenings here after dinner and it was lovely.
Our only complaint was the bed was rather soft and the pillows were flat. But we will definitely stay here again when we come back to Karuizawa.
Ccloudy moonI Like the cleanliness of the hotel. Room is spacious. The front desk staff could communicate in English. Good if you drive there. Else, it’s a distance from the train station. St Paul church is just opposite of the hotel. There’s also a Japanese shin nearby. There are good bakery shops nearby for breakfast. We were there on 2 weekdays and there’s not many people and not many shops open. The restaurant next to it serves good pasta and pizza. We had our 2 dinners settled there. Karuizawa is a beautiful place. You may have a morning jog nearby and it’s so serene running around.
KKa ManThe staff are all very friendly and helpful from driver to receptionist to cleaning staff. We have a pleasant stay in this hotel. The pick up service to and from JR station as well as the snow house are a plus for us. Furthermore, the breakfast variety as well as freshness of ingredients are highly appreciated. They are nice enough to give me a ride after my checkout for picking my luggages back . Overall speaking , I will recommend to others of this hotel .
AAdamI stayed at this hotel with my wife and two children during a two-night trip to Karuizawa in early February. The hotel is around 100 years old and its claim to fame is that John Lennon has stayed there. The piano that he played on is still in the bar.
Location: The hotel is near Old Ginza Street and around a 15-minutes drive from Karuizawa station. It was not difficult to find, but you must navigate a narrow approach to the hotel which is icy at this time of the year, so you must drive carefully.
Cleaniness: The staff told me that the hotel was only recently and everything was very clean and in good condition.
Service: The receptionist that conducted the check-in was probably the Japanese that spoke the best English that I had encountered on this trip. He spent a lot of time explaining the hotel to our family. The porter was also very helpful and polite. When we asked for extra toothbrushes and slippers for the children, housekeeping was very prompt in delivering them and even brought some children's robes for my sons.
Facilities: The hotel did not have many facilities. There is a small shop, a bar and a french restaurant but not much else. Some rooms had private hot springs in them and they gave us the opportunity to upgrade. Our room, had a small balcony even though we were on the ground floor. It looked onto a wooded area so there was not much to see, especially at night. However, when it snowed the next morning, my kids loved going out and playing in the snow. I was particularly impressed by the breakfast. It was a simple American breakfast very well presented. It was very pleasurable to look out into the inner courtyard with it was snowing.
Overall: I like this hotel as it has a lot of character. It is architecturally attractive and has kept a lot of its charm despite renovation. The staff are very professional and polite. I would stay in this hotel again.
FFannyWe stayed in the cottage D, very old facilities, it’s a nice place but they should consider change their all appliances in the room, cos too old already. It’s very inconvenient that they don’t have a shuttle from cottage to lobby, we need to call them everytime we go out instead. The ski place was all man made snow, we were disappointed. We thought want to let the kids experience snow..
RraywongwmWe had a wonderful stay in Karuizawa, with Marriot providing a good environment for our rest overnight. The hotel room is quite spacious though a bit old style. Short driving distance to all tourist spots nearby! The car park is good and was free! Will definitely come back again!
GGuest UserI was worried of the quality due to how cheap the booking was. But I was genuinely surprised how neat the building, lobby, rooms and bathrooms were when we got there. The place was convenient and close to the Outlet and convenience stores (by car) I like how comfort inn is very modern too as they have menu/further info that you can access via QR code once you are in the room. Even if you also place do not disturb on your door, you will still receive fresh towels/linens outside your door. Overall it was a pleasant stay. For those wondering, the front desk is 24/7, so you can check out as early as 3am. The only sad thing is I couldn’t bring my pet. I hope they can lift that policy in the future. I would definitely recommend this place to others.
TTeoshomeThis hotel is a bit remote to those not driving . But the rate is very reasonable and by taxi is short distance to everywhere near train and outlet for shopping n food . The hotel restaurant for dinner is very good with live music and cost is very reasonable with good service . But you need to do reservation in advance . There is a big supermarket a few steps away that you could buy fresh produce to cook simple meal in your room’s kitchen . The public pool is sufficient and cleanliness is fair . Overall a value for money hotel .
堇堇茉Although it is far from the station, it is very convenient to have someone to pick it up by car. In the morning, you will be booked with you to determine the time to go.
The only inconvenience is that there is no supper in my order. There are no convenience stores around.
Other play facilities and hot spring bath facilities are ok
The prices are also very clean. I also arranged a large room for me alone
I ate breakfast at the hotel in the morning and loved waking up in the forest early in the morning.
Reservations must be made in advance (Japanese and English)
Waiting for pick-up at the general parking lot at Nakaruizawa Station, there will be signs on the car
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