Read genuine traveler ratings & reviews to find your perfect stay.
Posted onJul 4, 2026
Guest UserHighly recommended! I absolutely loved the ambiance and the furniture arrangement. The private hot spring bath in the room was fantastic! The food was also excellent. Plus, our server, a ********* young man named Xiao Chen, was incredibly nice!
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Price per night from:€647
Posted onApr 11, 2026
Guest User
This hotel is definitely one for the bucket list! The service is excellent, and the food is delicious. They also offer a shuttle service to Karuizawa Station, with a polite driver and soft music playing in the car. My only minor complaint is that the hotel doesn't provide bicycle rentals, but you can easily find rental shops nearby.
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Price per night from:€432
Posted onJun 9, 2026
Caomeiputaorou
The hotel's public areas are lovely, and while breakfast isn't extensive, there's enough to fill you up with good choices. The hot springs area is also great, with complete facilities and amenities.
The only downside was the room. When we stayed, there was a constant, strange noise from some equipment – I'm not sure if it was the air conditioning, exhaust fan, or something else. We didn't bother changing rooms to avoid hassle. Also, it was incredibly dry in the room during winter, and even though there was a humidifier, it was very noisy when turned on. 😂
Perhaps a summer visit would be more comfortable.
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Price per night from:€403
Posted onJan 2, 2026|Double Room
薯蛋頭夫人The hotel is located in the old Ginza Center. A taxi ride to the hotel at night cost us about 1100 yen.
The lobby is on the second floor, with restaurants and shops on the first floor.
We arrived at night and took the elevator to the second floor to check-in.
The staff were all very enthusiastic. When we asked for dinner recommendations, they eagerly suggested places and even offered us hotel discount coupons.
The lobby's decor perfectly matched the charming cabin style, creating a very comfortable ambiance.
The cabin-style room decor was beautiful and cozy. It felt very spacious; we could open two 28-inch suitcases on the floor without any issues getting around.
The room had a shower, no bathtub.
We stayed in D6, and the view outside the window was lovely. It wasn't too close to neighbors and there wasn't much disturbance.
We tried the hotel's Japanese breakfast one day, priced at 2200 yen per person. It was very exquisite and delicious.
Opposite the hotel is the red-roofed St. Paul's Catholic Church.
If you want to go to the Prince Hotel Outlet, it's about a 30-minute walk or a 7-10 minute taxi ride.
Staying at this hotel is more convenient if you're self-driving or using taxis, which is what we did for transportation. A taxi ride to the Christmas illumination event next to Hoshino Resorts cost about 3500 yen.
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Price per night from:€157
Posted onJun 9, 2026
Hugo C 168This was a really lovely trip. The staff here provided excellent service. As soon as the car pulled up at the hotel entrance, someone came right away to help with our luggage.
We stayed for two nights and three days, and had breakfast twice — one Western-style and one Japanese-style. Both were delicious, though I personally preferred the Western breakfast.
The public bath was also great. It was never crowded, which made the experience all the more enjoyable. Our room was spotlessly clean and well-kept. Compared with hotels in Hong Kong, this place offers really good value for money.
That said, there was one slight downside. I found out the hotel was built over thirty years ago and only renovated a few years back. The rooms and in-room facilities still feel quite modern, but the corridors and lobby clearly show the building’s age and have barely been updated. You can definitely sense a hint of old charm here.
Overall, it was a wonderful stay.
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Price per night from:€220
Posted onFeb 25, 2026
Guest User
The rooms are incredibly spacious. The breakfast is abundant and aligns perfectly with Japanese nutritional standards. I highly recommend Usagi no Mori, a bunny-themed restaurant just a 5-minute walk away, next to a large supermarket. The hotel's location is also very convenient for visiting any attractions in Karuizawa.
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Price per night from:€177
Posted onJan 1, 2024|Japanese Western
Guest UserHotel Marroad is just a few minutes by the shuttle bus from the station , and it can also be reached on foot. We booked a room for 4 people and the room size is good at a very reasonable price (include breakfast). The fixtures are a bit old. However, the room and the amenities are very clean. We come to skiing and the hotel has a rental service (much cheaper than you rent at the ski field) which is very convenient. Also, they send us to ski field every day.
Staff can speak little English, but they are all very friendly and helpful. Breakfast is delicious, and it is a must try.
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Price per night from:€146
Posted onJan 21, 2026|Twin Room
Guest UserWe spent 2 nights in Prince after first 2 nights in Kusatsu onsen town. The hotel looked underwhelming on arrival and the front office service was efficient but cursory compared to the warm hospitality we had in the ryokan stay. It was low season and hotel was very quiet and had a ”cold” atmosphere.
I was further disappointed when we were shown our room which was on the lowest floor with a simple garden view. On requesting the check-in staff for a change of room on higher floor and a more scenic view, I was told there is an upgrade charge, which I accepted. The new room was the same size and configuration but on a higher floor with a nice view of Mt Asama. While I was happy to pay the fee, I can't help but compare their practice with all the hotels that I have stayed in all these years, where room changes were complimentary so long as the room type remains the same. Nevertheless, the hotel's facilities delighted me immensely and I enjoyed the overall experience.
The highlight of the hotel stay was the fantastic view of Asama in a high ceiling dining room with full glass window. We were able to have different table seatings for both morning breakfast as the hotel occupancy was low, which gave us different perspectives of the scenery.
The other highlight of the hotel is the onsen facility which is located in a separate building on higher ground, accessible via a self service automated tram. Aside from Asama view in the outdoor onsens, there is a common lounge which has equally awesome view of Asama. We enjoyed our time soaking in onsen and resting in the lounge.
Was
I would go back to Prince Asama and experience the scenery during a different season!
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Price per night from:€340
Posted onNov 23, 2023|Standard Twin Room
Guest UserIt is a 2-floor hotel with hot spring for the guests to enjoy. Though the staff speak little English, but they try their best to communicate. I enjoy most the food they offer. The package includes breakfast and dinner. To my surprise, the dinner is a 5-course french cuisine with coffee at the end. The quality is high not only the food but service. The breakfast is mixed with French and Japanese style. Main course is french and served, and the Japanese food and drink is in buffet style.
I learnt that some people may find the location is not very convenient. However, the hotel provides shuttle bus service to and from the train station. Kindly make reservation in advance and the transport is well managed. If you love a relaxing and quiet holiday in Karuiazawa, this hotel is a good choice.
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Price per night from:€196
Posted onApr 29, 2026
PupaeB
We stayed at Karuizawa. The accommodation was reasonably priced and comfortable. They have various room types, but we chose a ryokan-style room which involved sharing a bathroom, but there were plenty of facilities and it was very convenient. Regular rooms also have private bathrooms. It's conveniently located for walking to nearby attractions. The only thing we didn't have was hot water. They actually have an onsen (hot spring), which would have been perfect if it had hot water especially with the single-digit temperatures like that, I highly recommend it to anyone interested.
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Price per night from:€40