Best Cairns Hotels

"The hotel staff were nice. I was given a disability room rather than a normal one, and they found me another promptly and with a smile. Great location. The one issue was terrible wifi. It was one step above dial-up and took forever for emails or social media to load. I was told it was being corrected, but it did not happen when I was there."

"This hotel is centrally located on the esplanade, and this is its main plus. In everything else, in my view, it loses out to the Hilton , to which I moved after a few days. My room smelled to the extent it made me feel unwell. The two swimming pools they boast are a joke. In the first glass pool, you are fully exhibited to everyone on the esplanade, which is why no one swims. In the second one you can't swim if there's anyone else in the pool, it's that narrow. The spa is a private massage joint. I was given a parking spot with no remote the first day, and allowed to park as an exception - their parking is too small to accomidate a hotel of this size. It has no ev charging. The breakfast is nowhere as good as the Hiltons. In any case I fixed all these problems by moving."

"Was nervous due to past reviews, but found the reception staff friendly and helpful & the facilities really good. The room was basic but location was walkable and, whilst a little noisy at night sometimes, the other guests were kind and considerate. Would stay again!"

"good hotel with quite a convenient location. have their own poor, can relax and chill there!"

"The location was close to airport and Cairns cbd. Room was clean and bed and sheets were clean. We got Garden view which was on second floor. It was quiet and if you are travelling with big suitcases consider being on first or second floor. Staff were freindly. Pools were clean and great for a family with young kids. Having cafe and playground next to the pool was perfect. Defenitly will consider this place for next trips to Cairns."

"Only lost one point from me, because of the WiFi signal but I can live without I'm just glad I don't have the kids with me. Personally apart from that my stay was flawless. It has the perfect, location, service, security, cleanliness, not overly priced and I've also saved a lot of cigarettes (because I'm too lazy to walk outside to have one). Then there's the bed!! Wow the bed is lovely, on arrival I had things to do but I laid down for a ”little bit” and I woke up at midnight 😬😮😁 I will definitely be returning in the future. ."

"I stayed here twice - the first time, an ordinary room, the 2nd time, I thought maybe the Horizon Club might be a higher level. Before I say anything, I may choose to stay again for the location! This property is not 'Shangri-LA' as you would expect - the windows are all dirty which is disappointing for 'Marina View' rooms... The Horizon lounge furniture is closer to school lunch hall style, and the dinner - well, I don't eat in food halls with sausage rolls and spring rolls. We ate in the main street which was AWESOME!. The ping pong table is bent, bats are without surface, and the air hockey machine without pucks.. Basically a 'cashing in on the brand' experience..."

"Large complex with swimming pool access and outlook as our room was on the ground floor. Great to have a walk-in shower and air con worked well. Only gripe was the inadequate sheet that doubled as the blanket - completely lacking in warmth and cover. No extra blanket was provided in the cupboard, only pillows. If there wasn't enough parking available at night, you could park off-street next to the complex."

"We stayed in an executive room on the eighth (of nine) floors in mid-July.  The executive lounge was generally poorly stocked and food and drinks often unavailable with no staff around for over a couple of hours at a time. We were here for seven nights, so have a reasonably good time frame to judge.  The swimming pool is surprisingly frigid in July, actually unpleasantly cold when there was any kind of breeze or cloud cover.  The bathroom shower drainage was not ideal: every short shower resulted in puddles on the bathroom floor; long showers meant the whole floor was covered in standing water.  Every time the neighbors used the spa or coffee machine, the noises were very loudly transmitted into our room.  The balcony was very nice and the wicker furniture comfortable."

"The hotel is a good location walking distance to Bars and restaurants It is very dated and in need of a revamp old lifts We got checked in but was disappointed to Find out that the hotel was under construction and that there was no pool they did provide transport to another hotel but we just went to the public one Fresh towels were provided daily but the bath had not been cleaned or washed out The bathroom is small can’t fit two people in at the same time"