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Verified reviews
Location9.0
Amenities8.8
Service9.0
Cleanliness9.0
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All reviews(389)
Positive reviews(368)
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Tasty food(39)
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Clean bathrooms(21)
Tasty restaurant(19)
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Well designed(18)
Clean pool(10)
Excellent room layout(10)
Negative reviews(21)
Guest User
Loft Suite
Stayed in May 2024
Family
14 review
7.5/10
Posted on Jun 11, 2024
The hotel is high in the mountain and surrounded by trees. The bed and pillows are comfortable. The person at the reception was helpful. I booked the loft suite, which was nice in design and very spacious with a second floor connected by stairs. Nice balcony and an open air bathtub on the second floor terrace. I liked that the tab water in the kitchen sink was filtered (there was a fridge, but no stove)
The restaurant food is nice and breakfast buffet is small and simple but tasty (if you like Chinese breakfast like my family does).
Amenities were slippers , comb, toothbrush if you need. Shampoo and body wash in the room.
The hotel would be nicer if they paid more attention to maintenance and cleanliness. Housekeeping should clean a bit better. Our room floor was not very clean in the corners and the Japanese style toilet was not so clean. Some parts of the hotel facade and ceiling are damaged.
The pool had no water and I didn’t see anything written in ctrip that is seasonal.
Response from Property: Dear guests: Hello! Thank you for choosing Anjiling Shangjiang South Tianchi Resort, we are very glad that you have a pleasant stay in the hotel, thank you for your support and trust in the hotel, and thank you for your valuable suggestions to the hotel, we will continue to work hard to provide you with a more comfortable and warm stay experience. We look forward to your visit and patronage!
Guest User
Loft Suite
Stayed in Dec 2023
Family
13 review
10/10
Outstanding
Posted on Feb 1, 2024
The place was beautiful. The receptionist was very nice and friendly. Recommended to stay again.
Response from Property: Thank you for your affirmation of my service. I'm glad to receive foreign friends. China is so big that meeting is fate! Because it is a mountain homestay, many facilities are not very comprehensive, and thank you for your understanding. If you have the opportunity, please come back to play and experience different Anji, and take you to taste Anji white tea to enjoy the scenery of Anji!
Emmanuel46
Loft Suite
Stayed in May 2023
Family
6 review
9.0/10
Great
Posted on Jun 24, 2023
This hotel is located in the beautiful surroundings of Anji with mountains covered with bamboo forest. The hotel is very nice, le room is big and the staff very helpful! The food in the restaurant is good.
Response from Property: 非常感謝您的認可和點評,我們會一如既往的熱情服務好每一位客人的~~我們酒店以全新的面貌和周到熱忱的服務迎接每一位尊敬的朋友和客人,讓大家有在家的感覺~~酒店在竹林叢中,天然的氧吧安靜舒適~~酒店獨有的山泉水,清甜可口,泡茶直飲都是滿口的甘甜味道~~自有農場散養的土雞土鴨、自己種的紅薯玉米綠色香甜,都是綠色原生態食材,廚師是我們當地湖州特色風味的手藝,廚藝加上綠色原生態的食材,讓您大飽口福~~有戲水池小朋友們可以在裏面盡情玩耍,在童年有一個美好的旅行記憶~~大家預訂訂單成功以後,管家會一直會和您互動,景點介紹,出行攻略都會協助您制定一個有趣美好的出遊計劃的!期待每一位朋友的到來哦~~
This is my second stay. I previously visited in March 2020 after the pandemic, and the experience was fantastic. The room had underfloor heating, a smart toilet, and a separate bathroom with three compartments. The cleanliness was excellent, and the surrounding environment was superb and very quiet. This time, I came to escape the summer heat; it was so cool in the mountains. Sitting on the rest platform in front of the hotel at night, chatting and stargazing was incredibly relaxing. The restaurant food was delicious; I especially recommend their braised pork ribs—we ate them twice! We ordered via WeChat with the butler, and they notified us when they were ready. The card room also had unlimited access, but you couldn't play too late; they told us it closed at 8 pm.
Original TextTranslated by Google
Response from Property: Thank you so much for choosing to stay at Anji Lingshang Jiangnan Tianchi Resort Hotel. We are delighted to receive your positive review and recommendation. The comfortable mountain environment is very conducive to physical and mental well-being. Thank you again for your interest in our hotel, and we look forward to your next visit! Thank you!
guzht
Forest Room - With View (Double Bed) (Balcony)
Stayed in Aug 2025
Family
10/10
Outstanding
Posted on Sep 22, 2025
The hotel has some character, but the facilities are a bit old; for example, the faucets and damaged walls should be repaired.
Original TextTranslated by Google
Response from Property: Thank you so much for choosing to stay at Anji Lingshang Jiangnan Tianchi Resort Hotel. We are delighted to receive your positive review and recommendation. The comfortable mountain environment is very conducive to physical and mental well-being. Thank you again for your interest in our hotel, and we look forward to your next visit! Thank you!
202523****
Loft Starry Sky Family Suite With Scenic Terrace (Fridge + Starry Roof)
Stayed in Aug 2025
Family
2 review
10/10
Outstanding
Posted on Sep 23, 2025
The environment is great, parking is convenient because it's the off-season, the rooms are clean, and transportation is convenient.
Original TextTranslated by Google
Response from Property: Thank you so much for choosing to stay at Anji Lingshang Jiangnan Tianchi Resort Hotel. We are delighted to receive your positive review and recommendation. The comfortable mountain environment is very conducive to physical and mental well-being. Thank you again for your interest in our hotel, and we look forward to your next visit! Thank you!
The hotel environment is nice, with fresh mountain air and surrounded by bamboo forests.
Facilities: With two children and an elderly person, the facilities were complete, including a refrigerator, washing machine, and electric heater. Underfloor heating was also available, but unfortunately, it wasn't turned on during our stay.
Cleanliness: Very clean. The children loved running around barefoot on the floor.
Service: The staff were very attentive and gave us a souvenir when we left, a thoughtful touch.
The hotel restaurant was quite good; even though we arrived late, the food was still quite appealing. Recommended! Breakfast was a bit simple, but there were freshly cooked noodles and wontons, which was sufficient.
I would consider staying here again next time I come to ski.
Original TextTranslated by Google
Response from Property: Thank you so much for choosing to stay at Anji Lingshang Jiangnan Tianchi Resort Hotel. We are delighted to receive your positive review and recommendation. Providing every guest with warm and attentive service and a comfortable and quiet environment is our responsibility. The hotel's professional butler service and renovations are now complete! We will continue to strive to serve every guest well! Thank you again for your interest in our hotel, and we look forward to your next visit! Thank you!
Siguniang
Loft Starry Sky Family Suite With Scenic Terrace (Fridge + Starry Roof)
Stayed in Nov 2024
Family
8 review
10/10
Outstanding
Posted on Jan 13, 2025
Double-layered, all-wood, with central heating, underfloor heating, and a fan heater—it was truly warm.
I arrived at 2 AM, and the housekeeper waited for me until after 2 AM. Stepping out of the car, I was awestruck by the starry sky.
Upon entering the room, the kids were too excited to sleep. The bed was comfortable, and each room had a balcony. The second-floor room had a direct view of the stars, and there was even a large bathtub on the balcony (unfortunately, we didn't have time to use it).
Original TextTranslated by Google
Response from Property: Thank you so much for choosing to stay at Anji Lingshang Jiangnan Tianchi Resort Hotel. We are delighted to receive your positive review and recommendation. Providing every guest with warm and attentive service and a comfortable and quiet environment is our responsibility. The hotel's professional butler service and renovations are now complete! We will continue to strive to serve every guest well! Thank you again for your interest in our hotel, and we look forward to your next visit! Thank you!
_M1364161****
Forest Room - With View (2 Beds) (Balcony)
Stayed in Sep 2025
Traveling with friends
24 review
9.0/10
Great
Posted on Oct 8, 2025
The air is incredibly fresh, and the environment is elegant.
Original TextTranslated by Google
Response from Property: Thank you so much for choosing to stay at Anji Lingshang Jiangnan Tianchi Resort Hotel. We are delighted to receive your positive review and recommendation. The comfortable mountain environment is very conducive to physical and mental well-being. Thank you again for your interest in our hotel, and we look forward to your next visit! Thank you!
M39460****
Forest Room - With View (Double Bed) (Balcony)
Stayed in Jan 2025
Couple
3 review
7.5/10
Posted on Mar 1, 2025
It's rather old, and the room only has two bottles of mineral water and nothing else. The biggest problem is the lack of USB charging. The environment is okay, the room is large and has a washing machine and a range hood, more like a guesthouse than a hotel.
Original TextTranslated by Google
Response from Property: Dear guests, the hotel's overall design features a smoked wood facade and a simple European style with a steel and wood structure, which may differ significantly from other guesthouses. Due to wiring issues, there are no USB charging ports in the rooms, but multiple mobile phone chargers are available free of charge at the front desk. This guesthouse is a hotel-style guesthouse, focusing on natural beauty and mountain cuisine. Please contact the manager for any needs; we are dedicated to providing attentive service to all guests.
Weixiao
Forest Room - With View (Double Bed) (Balcony)
Stayed in Nov 2023
Family
3 review
10/10
Outstanding
Posted on Jan 2, 2024
The landlady is very welcoming, the room is very clean, and the environment is very good. Will come next time.
. . . . . . Zhejiang is a good place. The air, environment, catering and services are far ahead.
Original TextTranslated by Google
Response from Property: Thank you for your satisfactory review~~ The ski season is here. The largest and most beautiful ski resort in Jiangnan is just a 5-minute drive and a 30-minute walk from our hotel~~ Everyone must book attraction tickets and rooms in advance~~ Bring anti-skid chains. Wear outdoor non-slip shoes and come and enjoy the happy New Year~~
M250610****
Forest Room - With View (2 Beds) (Balcony)
Stayed in Nov 2023
Family
3 review
10/10
Outstanding
Posted on Dec 26, 2023
It was a pleasant trip. The scenery along the way was so beautiful. The hotel is very unique and has a good environment. The air has a high number of negative ions. The room is equipped with floor heating. It is clean and hygienic. Especially the boss is enthusiastic and the service is attentive. The hotel is only ten meters away from the ski resort and Tianchi. Minutes drive, so convenient, I can come again next time.
Original TextTranslated by Google
6/9
Response from Property: Thank you for your satisfactory and fair review~~ The ski season is here. The largest and most beautiful ski resort in Jiangnan is just a 5-minute drive and a 30-minute walk from our hotel~~ Everyone must book attraction tickets and rooms in advance~~ Wear outdoor clothing Wear winter clothing, non-slip shoes, and wear car snow chains~~
M413553****
Qunxing Glittering Loft Two-Bedroom Suite
Stayed in Oct 2023
Traveling with friends
1 review
10/10
Outstanding
Posted on Nov 19, 2023
Checked into the hotel on the 18th, the facilities are very complete, the room is clean, tea is prepared, very fresh, equipped with electric heater, the restaurant is transparent, and there is a swimming pool open in summer. The room notes sent by WeChat at the front desk are concise and clear, and the service is very good.
Five dishes and one soup dinner: seasonal, the Shanghai greens are very fresh and sweet, the chicken soup is not too spicy.
Very good experience!
There are two points that need to be mentioned. There is a height difference between the entrance and exit of the elevator. I hope to put reflective strips on it. It is very easy to trip. Another thing is that the fire access channel behind the room door has some discrepancies except for the position matching. I hope to improve it and re-paste the correct CAD drawing.
Original TextTranslated by Google
Response from Property: Thank you for your fair evaluation of our hotel~~We attach great importance to your suggestions. We will actively solve your suggestions and corrective measures. The fire escape diagram will also be reprinted and posted to provide everyone with a better stay experience~~Looking forward to you Come here again~~ Winter skiing is exciting and enjoyable, I will definitely come back during vacation~~
NTfengqiyunyong
Loft Suite
Stayed in Oct 2023
Family
2 review
10/10
Outstanding
Posted on Nov 16, 2023
A very good travel experience, Lingshang Jiangnan Tianchi Resort Hotel 🏨 gave me the feeling of home. Since we took our parents and children on a weekday this trip, there were not many guests staying in the hotel, which revealed a quiet atmosphere, especially on this mountain with an altitude of 900 meters. The housekeeper and the hotel's service staff had a very good attitude. They prepared a rich dinner and breakfast for us the next day. They were all vegetables grown on the farm, which were not only fresh but also delicious. If there is a chance, I think we will meet again👍🏻, sincerely, Lingshang will do better and better, and I hope that friends who will stay in the future will have a good experience.
Original TextTranslated by Google
Response from Property: Thank you for your fair evaluation of our hotel~~ The hotel is located on a mountain 900 meters above sea level. It has beautiful scenery, fresh air, ultra-high content of level 6 negative oxygen ions, sweet and refreshing first-grade mineral water on the surface, and the farm grows its own alpine vegetables and powders. Raising free-range chickens and ducks in the bamboo forest, the taste is naturally delicious~~Away from the hustle and bustle of the city, come to the mountains and countryside to experience the natural and green life~~Welcome everyone~~
Anonymous User
Loft Suite
Stayed in Oct 2023
Family
7 review
10/10
Outstanding
Posted on Nov 9, 2023
I chose this place temporarily during my trip. I had a great experience unexpectedly. The scenery on the way up the mountain is super beautiful. Jiangnan Tianchi has level 6 negative oxygen ions and the air quality is very good. It’s very leisurely to live here. I stroll around, wash my lungs by myself, and play cards. Very happy~
The accommodation package I chose included breakfast and a dinner. The dinner was delicious. I recommend the chicken soup.
The room is a complex and is in principle suitable for 4 people, but there is only one toilet. If the weather is good, you can see stars at night.
The service is also good. There is a butler here who will assist you if you have any questions. Before leaving, we were given small gifts, which made the elders in the family very satisfied. This time I traveled during off-peak hours, and the room rate was very cost-effective. [vomit][vomit][rose][rose][hug][hug]
Tips: There are not many parking spaces in front of the hotel. There are about 4 universal charging piles. You can scan the code and pay for it at your own expense.
Original TextTranslated by Google
Response from Property: We will serve every guest well as always~~ Let everyone feel at home in our B&B~~We look forward to your visit again~~