"A good, clean business hotel with good value for money. Classic decor. Very friendly staff. A nice coffee shop on the ground floor and a small pool (open from 8 a.m. to 4 p.m.) on the roof terrace."
"Summary of Experience
1.Check-In: The check-in desk was efficient and friendly.
2.Dining Experience: I stayed for 4 nights, enjoying 4 breakfasts, 2 buffet dinners, and 1 dinner at the Italian restaurant on the 20th floor. Unfortunately, the overall service did not meet the standards of a 5-star hotel. At breakfast, coffee was not served despite ordering, and during the buffet dinner, I was asked to settle my bill within the first hour due to a crowded restaurant.
3.Room Amenities: The mini-fridge in my room was non-functional, and I chose not to request a replacement.
4.Pest Issues: I encountered mosquitoes in my room. After informing the front desk, anti-mosquito spray was applied.
5.Billing Confusion: My most significant issue occurred during my first meal at the Italian restaurant. After signing the bill with my room number, I received a call asking for credit card payment. Initially, I thought this was standard procedure. I requested the waiter to verify my guest status with the front desk, explaining my stay was registered with my passport. However, five minutes later, the waiter knocked on my door with a payment machine, insisting I settle the bill. This was both embarrassing and confusing, as I had already verified my status.
Despite my attempts to clarify, I felt pressured to pay after a long flight and a full day of meetings. When I contacted the front desk for clarity, I was told the issue was due to not providing a deposit, which I was never informed about at check-in. I emailed the hotel manager the following day but did not receive a response.
6. Check-out: I was incorrectly charged for mini-bar expenses, but the front desk ultimately waived the charges."
"Apart from front desk receptionist who never smiled, greeted or said anything that might make travellers/ customers feel welcome, other staff were helpful and friendly. However, as the first person travellers encounter and deal with inside the hotel, after helpful bellboy taking our cases as we approached the front door, and doorman greeting us, this young lady could use a’refresher’ in PR / customer service and basic politeness!
The hotel was renovated in 2023 but the carpet in our room could use a thorough steam cleaning, in fact the attractive decor and overall impression are undercut by a badly stained carpet, something vacuuming cannot remedy.
Both my husband and I found the mattress uncomfortable- we like firm but this was hard - ‘like a board! I noted, and did not sleep well, turning frequently from one side to another. Had we stayed longer than two days, we would have asked to move rooms or have a ‘topper’ added.
There were several good restaurants in the neighbourhood as well as a buzzy night market. Centrally located, we were able to access tourist sites easily by tuk tuk."
"The breakfast is good. It is very convenient to take the highway from the airport. However, the streets are very dirty, which is a common problem in Bangladesh. The service is good. The waiter brought the luggage to the room. The floor is high, the bed is soft, and the bath water is comfortable. Two bottles of water are provided."
"There was a cockroach about 10cm in size on the wall above the bed.
I called and a staff member came with a broom a while later.
I lost sight of it as I was trying to chase it away without even putting the bed cover on.
I was lucky to be given a different room, but doing work that could get dusty right on the bed is a good indication of the situation at this hotel.
While having breakfast the next morning, I was asked if I wanted coffee, and when I did, I was charged for it. I don't know what to say."
Located in Chittagong, Hotel Saint Martin Ltd. Offers 3-star accommodations with a garden, a restaurant and a bar. Among the facilities at this property are room service and a 24-hour front desk, along with free WiFi throughout the property. The hotel features family rooms.
The hotel offers a spa center.
Shah Amanat International Airport is 6.2 miles away.
Ambassador Residency provides accommodations in Chittagong. Each room at the 3-star hotel has city views, and guests can enjoy access to a garden and to a restaurant. The hotel also has free WiFi and free private parking.
All rooms in the hotel are equipped with a flat-screen TV with cable channels. The rooms at Ambassador Residency have air conditioning and a desk.
Continental and Asian breakfast options are available at the accommodation.
Speaking English and Hindi, staff are always on hand to help at the 24-hour front desk.
Shah Amanat International Airport is 8.7 miles from the property.
"Nice hotel but very much noise in the night someone was having a party with some people till 0400 am. .sorry to say but chittagong is not an easy city to visit .need to be there for business and a hotel must be a quite clean and silent place for their guests. They didn't really succeed .also it hotel is outdated and need renovation . Not easy to charge your phone but it's clean and bed was oke."
Jatra Flagship Chattogram City Centre provides flawless service and all the necessary facilities for visitors. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. To facilitate your arrival and departure, you can pre-book airport transfer services prior to checking in. When arriving by car, you'll be grateful for the on-site complimentary parking at apartment.The apartment offers reception amenities including express check-in or check-out and safety deposit boxes to ensure a comfortable stay for guests. Whether you're here for an extended stay or simply require fresh garments, the apartment ensures your cherished travel attire remains spotless and accessible with the convenience of dry cleaning service located on the premises.Your stay will be comfortable with the presence of 24-hour room service, room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire apartment.In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience.To ensure a pleasant stay, a selection of rooms at apartment come furnished with linen service and air conditioning, all designed with your ease in mind. Several chosen accommodations at Jatra Flagship Chattogram City Centre have a balcony or terrace incorporated into the room design.Selected rooms offer in-room amusement like television as a source of entertainment for guests to enjoy.Rest assured, quenching your thirst is not a concern with a refrigerator available in select accommodations.You'll be pleased to know that select guest bathrooms offer bathroom amenities such as toiletries, ensuring a comfortable stay. Each day, arise to a delightful complimentary morning meal at Jatra Flagship Chattogram City Centre. Various excellent meal offerings at apartment ensure that enticing and easily accessible options are constantly available.
WWEIKANGThe Internet is basically satisfactory, the service is very professional, and the location is relatively central, but Ctrip's description is wrong. The hotel is 18 kilometers away from the airport instead of 9 kilometers as described by the hotel. The owner is a local and very enthusiastic. The security downstairs is well done, and the 24-hour security guards are on duty downstairs. Hotels like Chittagong are already very good. There are no construction sites around, sleep is very quiet, very suitable for business travel
GgentelephantThe room is clean and tidy. The service is good. Overall, the facilities, environment and health services are good. If you come to Bangladesh, if you live in a budget hotel, this is a good choice. 👍
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