Best Chepstow Hotels

"Great location. My single room was small but the price was right."

"Overnight stay following a wedding. Great location for our purpose. Room was clean and had all of the expected amenities and services. Tea tray was well stocked. Check in is 2pm, which was awkward as the wedding service was at 1:30. I booked two rooms so paid an additional £20 to check in early at one of these rooms. I telephoned the reservations team on two occasions a few days prior to our stay to enquire about the check in process and how access to the room would be facilitated since we would not be returning from the wedding until 1am. My only criticism would be the lack of clarity I received from the respondents. As a result of the insufficient answers to my questions, I made provision to leave the wedding venue during the day to check in at the second room. Upon arrival at the Two Rivers, all my additional arrangements were negated as the gentleman who checked us in, allowed us to check in for the second room there and then and take the key card. Other family members were staying in the room and I was paying for it. The access to the room was via a separate accommodation block and simply using the key card. All my additional arrangements to check in during the day were unnecessary. It would have been very easy if the respondents to my telephone calls earlier that week had given me that information. We had a good night's sleep and the breakfast was excellent and very reasonably priced."

"Very old hotel, next to the church cemetery. But this is very common in the UK, it doesn't matter. But the bath towel in my room was dirty, with a few large stains on it, which made people worry about the sanitary condition of the hotel. In addition, the rooms are relatively dated. Summary: It's good to take pictures, but the hygiene is not good."

"I called the inn around 1500 on the day of our arrival (we were walking the Offa’s Dyke Path and were at Monmouth around 8 miles north of the property at the time) to enquire about what time they served food until. A lady answered and was very terse and unfriendly to the point I was obliged to ask if I’d somehow offended her to which she tersely and ironically said “No”! However, upon arrival the reception we received was more cordial; the room was clean but a bit faded and musty smelling and the bed very comfortable. The evening meal menu looked a little unimaginative and dull but one of the two specials of the day took my fancy - fish pie and veg - which pleasantly surprised us with its good quality, decent meal size and plenty of firm, fresh veg. The following morning’s breakfast was served by a very friendly and attentive lady and tasted good if consisting of standard fare and no fruit available."