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I recently had the pleasure of staying at Mercure Chartres Centre Cathedrale, and overall, it was a delightful experience. The staff were courteous and attentive, ensuring a smooth check-in process and providing helpful recommendations for local attractions. Overall, Mercure Chartres Centre Cathedrale is a solid choice for those seeking a comfortable stay in close proximity to Chartres’ historic attractions.

Just a dull average hotel. The bar and restaurant area was being refurbished, so not what one would hope got after a long drive. Food though was quite pleasant. Breakfast poor, run out of various items and slow to replenish. Beduncomfortable, room really freaky, but clean. Only two little tiny milks for coffee in the room, and only two instant coffee things, really very mean considering the cost which was approaching 170 euros for the one night. Staff ok, sort of helpful. Just really poor value.

The hotel generally well located in the center next to the train station. That is convenient in order to walk to nearby attractions, but the hotel has no car parking so that guests are being directed to public overnight parking in the city center, which is anything but inexpensive. The hotel as such is perfectly acceptable with renovated rooms. We had a junior suite for two adults and one daughter, but when we arrived in the evening we first had to find someone to arrange for a bed for our daughter as the room was set up only for two. Walls are rather thin here so you have little insulation and can hear others well in neighboring rooms. That was not a problem for us as the hotel wasn't full and we stayed there for just one night, but perhaps is less ideal if you stay longer. There is typically only one staff member on duty, so service is not the greatest. We asked for directions to a nearby restaurant but the attendant didn't even know the place that was recommended throughout in all relevant directories, on Tripadvisor, etc. Breakfast is fully self-service, including as to coffee with very basic prefabricated products, nothing special. What completely marred our experience is the fact that we had reserved and pre-paid our junior suite with breakfast included, yet at checkout were charged again separately for breakfast. That is perhaps a mistake that can happen, but was is COMPLETELY UNACCEPTABLE is the fact that the hotel when dark when we contacted them subsequently after having left and realized the additional charge. Not a single response to this date even after multiple messages/emails sent asking for correction of the mistake. Such behavior is completely unprofessional and not to be excused. Hence, we would recommend to stay away from this place and go elsewhere.

I have a disablement and the hotel staff were so very kind. Also you have a small charge topark in thetiny hotel car park, but we did this and the room which had a wonderful bathroom nextto a large room.It was attractive. The receptionist was very kind. We were close to the centre of Chartres only 5-10 minutes to the pilgrimage at the Cathedral and charming town. There is a cosy lounge to sit in and the breakfast even offered Bacon and Egg as well as a charming waiter who couldn't do enough.There was a huge buffet of French breakfast items and various fruits. We were very well treated. The bathroom was quite luxurious with a chair for a disabled person to have a shower. The little town centre was charming.We would definitely stay here again!

Good place and good room.