Best Charlotte Hotels

"I absolutely loved this hotel! We stayed in this hotel on our way out of town & were pleasantly surprised!! The staff was amazing, the hotel was clean, great location!! ☺️"

"I was there two days with my family. Highlight of the stay was interacting with the staff. Especially, the breakfast crew; they were personable, friendly, and attentive. My omelette was perfectly cooked. In the evening, I sat at the bar; although, extremely short staffed, the bartender was pleasant. The location was central to the places that I like to visit. The room needed a little attention. There was food or dark drink residue in the sinks both in the bedroom and the kitchenette area and the coach had a few holes where the material on the inside of the sofa was coming out. Other than that, the room was okay."

"Nice customer service"

"We absolutely LOVE this hotel!! The views are unbeatable, the location couldn’t be better, staff is kind, the list goes on. We checked in really late (honestly 4am Wednesday when we were supposed to be there the night before, but no one seemed annoyed and the staff was WONDERFUL.) I couldn’t recommend this hotel enough. I included a picture from the bed of the sunrise!!"

"The most failed hotel in this trip, the price/performance ratio is extremely poor. There are many hotels in Charlotte, and I chose this most expensive one, thinking it would be very good. In fact, it was a big mistake. The hotel lobby is very small. Because the black people celebrated the festival that night when we arrived (there is a famous bar upstairs), the front desk was full of people. After we queued up to enter and told the front desk that we had paid the room fee, they emphasized that each room had a pre-authorization of $1,122.4. We froze 2 rooms for 2 times, $1,122.4. There is no parking lot in the city center, and the parking fee for a small car cost nearly $100 (+ tip) for 2 days. The main reason is that each time we use the car, we have to wait for more than 15 minutes. The most annoying thing is that when we checked out, we asked him about the bill and found that the room fee was deducted twice. After we negotiated with Ctrip, they said that they would refund it in 2 days. The one with the trailer fee had been checked out, and the one without the trailer fee had not been refunded for 10 days, $1,122.4. We still didn't get a refund after checking the bill every day. After negotiating with Ctrip, they could only tell the agent to wait, it was a collapse! Don't book this hotel, the Marriott and Ritz-Carlton around are very good and cheaper than them."

"Very clean hotel, giant space inside room. The hotel is a very tall building located at a preferred location in the downtown Charlotte area. The hotel services are very inclusive, you get whatever you need immediately. "

"The environment is pretty good, but the laundry is not clean, and the clothes that were handed over to the hotel for washing actually have yellow spots."

"The location is excellent and travel is convenient, but you have to pay extra for parking at the hotel."

"New hotel, good near South Park, the room is slightly smaller, the weekend price is high, the party downstairs at night, a bit squeaky, parking for 5 knives a day"

"The most satisfying hotel for this trip. Although the hotel is on the side of the road, the sound insulation is quite good and the vehicle noise is not heard. The location is also very good, next to a very famous shopping center Northlake Mall. The staff is very nice and the room facilities are very good. Free American breakfast and dinner, although the variety is not rich, but the ingredients are good, no problem to eat, a hotel with high cost performance. If you have the opportunity, you will stay."