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Hotel First is situated near the town of Calenzano, Tuscany. It is a 25 minute train ride from Florence. The hotel is a 10 minute walk from the train station, get the Patagione stop not the Calenzano stop or you will be a 30 minute walk from the hotel. Trains are hourly until around 6pm, but not all trains stop there. The hotel bedrooms were very spacious and clean, beds weren't particularly comfortable, but ok. The biggest complaint I had was that they have hung the curtains about 30cm back from the actual window, and whilst looking straight on this is fine, when in bed there is a HUGE gap between the window and the wall which results in you being woken at 5am when the sunlight hits the room. The other issue is that the ground floor rooms do smell quite strongly of cigarette smoke, even though the hotel rooms are all non-smoking, not sure if this is a legacy issue, or whether some people were having crafty cigarettes but it was really noticeable. Hotel breakfast had a lot of choice and we dined twice in the restaurant in the evening which we found to be very good and reasonably priced for a hotel. Hotel staff were very friendly and helpful and understanding of my poor Italian. They nearly all spoke excellent English, which made things easier for us.

this hotel was great, comfy beds… rooms cleaned everyday, beautiful view from our room and all the facilities actually worked (tv/ bathroom/hairdryer/wifi) Allessio and Marisa are a great asset to the hotel the friendliest people ever 🏴󠁧󠁢󠁳󠁣󠁴󠁿 if only they worked at the reception aswell they would make customers feel greatly welcomed with there big smiles and awesome service.

Hotel recently opened in a good location, motorways and industrial areas just a few minutes away, as well as the centre, with free parking just a few meters away. The common areas are very well presented, modern and spacious furnishings, one has the impression of high quality. Very friendly and attentive staff. Very nice room, with access to the patio with swimming pool, furnished with style and with the right spaces. Impeccable cleanliness, comfortable bed, maybe a bigger TV could have been placed. The only flaw, not a small one, is the lack of soundproofing between the rooms, in fact I heard everything the neighbor did, from the shower to the phone calls. The breakfast is good even if the tables are only comfortable if you are alone. A tip: if you want to attract business customers, breakfast cannot start at 7:30. Some flaws to fix related to youth, but the foundations are there and they are excellent. Price perhaps a bit higher than average, but the structure is worth the expense.

This is an excellent option to stay near Florence. It is 10 minute waking from a train station. The hotel super clean and it is to the American standards. We arrived at 11:30 pm at the Prato train station because of the floods in Bologna with no taxis in site and the guy from the front desk when the extra mile and when to get us in the station SUPER SERVICE!… the experience with this hotel was excellent… I fully recommend it since the hotels in Florence are a lot more expensive

The key point is that this hotel is far from downtown Florence! ! ! I wanted to book one near the airport, but I made a mistake and booked this one! Then go directly to the train station in Prato. The room was ok, we were on the ground floor. Breakfast is also good.

****DO. NOT. STAY. HERE.**** Should have paid attention to the reviews. Mass of party guests arriving by 7pm. Full blown wedding reception by 8pm. Went out for dinner and came back to a night club party by 10pm. Just like other reviews stated, this place is obviously an event hosting location first, masquerading as a hotel second. I waited until half past midnight before asking what time the noise would be over because we were being kept awake. I was told 'about another half hour'. The party continued on past 1am and was then followed by a cleaning crew that rattled dishes, clashed bottles together and voices echoed long into the night cleaning up after all the party goers. Still lying awake, I heard the AC in my room turn off somewhere around 2am - the last thing keeping me comfortable. Woke up to grounds keepers mowing lawns promptly at 0800 outside my window that was now open because I had no AC. Aside from the night club outside my window at 1am, the rest of the hotel didn't impress either. I took a swim in the pool which was nice until you looked at the pool bottom and sides with alge uncleaned. The pool deck was abysmal. Empty liquor bottles, pop bottles, and water bottles littered about, sun beds in dissaray, wet towels still laying on deck chairs, dirty ash trays and not a soul to be seen. The pool was cool and refreshing and deep. Nice to swim I guess. Wi-Fi was mediocre. The staff was also peculiar. Check in desk answering the phone in between trying to check us in - rude, no friendly greeting or welcome, asked for a bottle opener for our room and reception didn't want to give us one so told us they needed to open our wine for us instead, told to get wine glasses from the bar but bar attendant looked at me like I had 3 heads when I asked for 2 wine glasses. It's unfortunate, the hotel grounds are quite beautiful and there is a ton of potential. Rooms are small but I found them clean. Bathroom is small but clean. Continental breakfast was acceptable. The BEST part of this story if you're still reading, is at checkout. When I mentioned my dissatisfaction (no one cared to ask how my stay was before asking for payment) the reception didn't even blink an eye. There was ZERO remorse or empathy or literally any physical sign of care. Not even so much as an apology. I mentioned the issues I had and was told repeatedly there was nothing to be done except told to speak to a manager who wasn't available of course. When I asked the reception if all other guests should just be expected to deal with others partying and not having any regard for the time of the evening, I was told 'Yes'. Please Please don't bother staying here. It's just not worth it. Congratulations to the bride and groom, hope your stay was enjoyable - mine wasn't. Wish I could post the video here I took at 1am of your party from my bedroom window. Astonishingly poor stay, avoid avoid avoid.

This hotel was booked by a company I am working for, so I am sure it was booked purely on price as we were quite a large party. I understand that any business coming out of lockdown has a hard job on its hands, but on entering my room, I did feel it was necessary to wipe everything down with disinfectant wipes as everything was quite dusty. Some of my colleagues were unhappy with the cleanliness of their rooms. Following my initial clean down, my room was tidied daily. Wifi is poor, except in reception which has nowhere to sit and work, so if you are here on business, you don’t have any privacy to get work done. Continental breakfast is okay, but I cannot think of anything good to say about the cooked food, except that I have lost weight because I have not eaten very much. We are not allowed out of our bubble, so we have not been allowed to eat elsewhere, but if you can, I would. I have been served undercooked pasta five nights in a row, which tastes of salt, then meat and fried potatoes, which again tastes like it has been preserved in salt. Day 5 and the vegetarians in our group are stiil being served meat which could be considered quite funny, but they were not impressed. Although the staff are very apologetic, it is then replaced somewhat later with a greasy omelette which looks extremely unappetising and lonely on its plate but the soup is okay. They didn't have any sauces or gravy to serve with the food at the beginning of the week so the food tasted very over cooked, salty and dry, but we did get gravy this evening, so it has improved a little. I have been craving some vegetables with my dinner but greasy Salty eggplant is the only option. Oddly, mixed veg is served at breakfast. They dont really understand dietary requirements, so if you are ceoliac, best not chance it. I maybe doing the catering staff a dis-service, because they may have been drafted in from a different occupation, like myself and just doing their best in difficult circumstances. Catering is clearly not their forte. Everyone seems friendly enough.

Very spacious , excellent welcome and immediately available. Good and abundant breakfast. Excellent location, literally near the motorway, a comfortable street!! . A quite spacious room. The full comfort bathroom. The water of the shower was not very stable, it continued to change the temperature continuously, from warm to cold and cold to warm, you were more disputed with water than doing the shower.