Business Hotels in Buenos Aires

This hotel is one of the most luxurious in BA and is located in a golden location. You can walk to the cemetery, and Hermes is across the road. The whole is indeed a palace style, very retro and beautiful, and the hotel that I live in NYC is much better. The service is quite satisfactory, and I can say that it is the service that this price hotel should have. Stayed here for a total of five nights, first-time arrival and imminent departure, bearing too many memories for me 🥺Will be back for sure

Some issues during check in but overall nice hotel. Would avoid a lot of confusion if they disclosed beforehand that the hotel has two buildings

We were very excited to stay at Hotel Casa Lucia, but unfortunately, the experience wasn’t even close to 5 stars. At check-in, there was zero recognition of Hilton Diamond status and no mention of any benefits or breakfast. We had received an email prior to arrival and had sent our requests for a spa appointment. No mention of this either. I had to bring all of this up and then the lady had to call to see if anything had been confirmed. Then I had to get clarification on Diamond benefits (still unsure what exactly they are). When we got to our room (601), it was like we entered a refrigerator. The AC was set to 10 degrees C if you can believe it. The room was tiny, with a small window facing the windows and balconies of another not-so-nice building. Not the view of Buenos Aires we were hoping for. All of that aside, the condition of the room was atrocious. The carpet was stained all throughout the entryway and next to the bed, and there were scuff marks on the walls. The bathroom had the smallest shower I’d ever seen, with one of those plastic white trays for a floor. When showering, water would spray out of a large open gap by the glass door and soak the bathroom floor. The shower gel, shampoo, and conditioner were in large plastic bottles that were crumpled and disheveled because they didn’t include the pumps and previous guests had squeezed the hell out of the bottles already. Room 601 was also right next to the cleaning closet where workers would go in and out all day, chatting and slamming the door. Lastly, when I tried calling down to the front desk to mention these issues, on the 1st try I was on hold for 5 minutes and then was hung up on. The 2nd and 3rd tries they just put me on hold and never picked up. Finally on the 4th try someone picked up. After going through these issues, the person just told me a manager would call me back. No one ever called back. Sadly, not surprising at all. This is a 3 star motel (if that) masquerading as a 5 star hotel. It’s a shame because the lobby/bar area is really beautiful. Service is embarrassing, and don’t even count on any additional effort or a slightly better room if you have Hilton status. Do yourself a favor and book the Four Seasons or Park Hyatt. At the prices Casa Lucia is charging (even when using points), it’s just highway robbery.

The location of the hotel is very good, the room is big enough and the equipment is good. But the service was rather stiff. We booked a room on the Nansen cruise ship for the next day. Two guests shared a room, but they were given a double bed room. Two strangers couldn't sleep there. After long negotiations, we still couldn't resolve the issue, so we ended up patching up a quilt and sleeping on the sofa! In addition, the team arrived at the hotel after one o'clock in the evening, and they had to queue up at the front desk to check in one by one. They could not prepare their room cards in advance and check in directly! We stayed at the Sofitel Hotel on our return trip from the Antarctic cruise. When we arrived at the front desk, our key cards were all ready, which was very convenient!

This is a fantastic hotel ! Location , Quality of Rooms , Breakfast but above all else it's the Staff , at Reception, in the Dining Room and the people who clean and service the rooms ...all without exception ...superb. Friendly , efficient , eager to assist with all requests and always with a smile! They have made our holiday in Buenos Aires a great one and congratulations to NH Hotels for their staff selection and training processes. It's a winner and would highly recommend this hotel to anyone planning to visit Buenos Aires. Near to main shopping streets , a variety of restaurants and a short taxi ride away from all visitor attractions. Thank you NH Hotel Tango and your excellent staff.

I booked on behalf of my colleagues, and I didn't live here myself, but I asked questions via email, and the replies were timely and polite. Hope to try it myself next time.

Stayed here one night pre-Antartic cruise and it was organised by the cruise company. The rooms look dated and some of the fittings, particularly in the bathroom needs replacing since they were broken. For the price point, it was disappointing if I had paid myself. Staff were friendly at check in and check out. Personally I would choose a different hotel unless you need to be in recoleta specifically

Excellent hotel, very good facilities, very complete breakfast, all very comfortable.

The hotel is a good location for exploring and good for just a couple of nights. When we arrived we had no help with our luggage, just be prepared. The breakfast is ok, selection of pastries, cereal, eggs etc. However that is where the ‘ok’ food ends. We ate at the bar on our first evening as we arrived late, the Empanadas & chicken wok oriental dishes were absolutely tasteless. The Hot bead and pickle accompaniment were the only best bit. We then sat for 1 hour with empty dishes in-front of us which we ended up moving ourselves to another table whilst finishing drinks. One really big peeve was no tea/ coffee making facilities in the room. We ordered 2 teas and were charged £8!!! No water is provided in the room either. We saw many guests bringing bottles of water in from the shop at the corner. Thats really poor and not acceptable. Felt like cutting corners. Nice lobby, rooms ok, although we were a bit surprised to see the window next to the Shower was not opaque so the room above could see in (see picture), comfy bed. The hotel stored our luggage for 2 nights whilst we visited Iguazu Falls which was great. An ok base for the money.

Hotel location is excellent, just on Seventh and Nineth Avenues, five minutes out of the obelisk, convenient life around, Cologne Theatre, Tango Theatre, Constitution Avenue is just around the corner. The hotel has a rich breakfast, health, and good service. Locals like to drink Madai tea, so the bar provides hot water all day.