"The hotel is very clean and the service is also very good. The fan is broken. We checked in very late and we probably didn't have to rush to replace it. In summary, it is very good, comfortable and clean. I will come again next time."
"The room was large and clean. The front desk staff was polite and helpful and happy to answer our questions. There are not many shops around, but there are restaurants within 5-10 minutes' drive, and it's not far from Bogongcheng."
"Good side:
1) Strategic location for food and meeting customers near Bukit Mertajam.
2) Price lower than Citadines (same building)
3) Got washing machine.
Neutral side: Self check in
Bad side:
1) Found fire ants (got bitten and caused bad inflammation) every days.
2) Reported the fire ants but nothing was don't for 2 days (stayed 5D4N) till I ask for solution.
3) Service is bad, didn't even apologise after I tell them the problem and also reminded them that they didn't 'courtesily apologise'.
4) The gym is just an old gym rack which is spoilt and few treadmill.
Conclusion, won't go again unless they change their behaviour."
Great
19 reviews
9.1/10
1 night
From US$57
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"I had amazing stay here! The hotel is perfectly located, with a nearby food court offering a wide variety of delicious food. The rooms are clean, the staff are friendly, and the room facilities are complete and thoughtful. The washbasin outside the toilet is cleverly designed and very convenient. There is a water dispenser provided in the lobby, which is very convenient. I'll definitely be back!"
"Overall good. However:
1. Only one hanger in the closet.
2. Dispenser holder broken. Only soap container placed on top of tissue roller and without shampoo container."
"Had a great stay at Holiday Inn Prai during my business trip to Penang. The location is convenient with easy access to industrial areas and nearby amenities. The room was clean, comfortable, and well-equipped for work and rest. Staff were professional and courteous throughout my stay. Definitely a reliable choice for business travelers."
"Visited the hotels several times. This is one of my favourite hotels in Malaysia, it is very cosy and they provide a good breakfast menu. The hotels scrounging by a lot of restaurants and food courts, it is suitable for people who need a quick bite."
"The location is perfect! There’s a local food court and several eateries just a short walk away, which makes it super convenient to grab a meal anytime. From hearty local dishes to quick snacks, everything was easily accessible without needing to travel far.
The room was clean and spacious, and I was pleasantly surprised to find a small living area included—it added an extra touch of comfort and space to relax after a long day.
Minor downside: The hotel is located near a busy junction, so do expect traffic jams during peak hours if you’re driving.
Overall, I had a great experience. The hotel was comfortable, well-maintained, and in a very convenient spot. Would definitely recommend to travelers looking for comfort and easy access to food options."
Very Good
641 reviews
8.7/10
1 night
From US$70
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9.6/10
Amazing
ZZhi WenWhat I like: Friendly housekeeper. Property is new and clean, the bed seems to be clean and hygienic. No dirty/dusty spots in room and at corners. Drinking water dispenser is available at common area. Iron & ironing board at common area. Table & chairs at common area is helpful for getting some work done on laptop. Great place for a good night sleep, no noise issues during my stay. Standard USB ports (2x) on the power socket is available, if you forget your charger or need more ports.
What can be improved: Slow Wi-Fi (DL: 4mbps, UL: 0.5mbps) but it's likely an issue with the area and not unique to this property. Wi-Fi password can be displayed in room or common area. Onboarding and checking in process can be more seamless. Sound proofing of rooms is not great. No hairdryer. I did not use the pool, but if you plan on using it, you may need to inform property owner to prepare beforehand as there were little water in the pool.
I hope the cleanliness continues to be uphold and all is great with this property, thank you!
AanisaThe place itself is very clean and neat. Easy check-in and check-out as the host will Whatsapp you the details. Towel is provided and there's a little pantry with water dispenser machine and fridge as well. The room is comfortable and toilets are clean. I totally recommend this place.
AAnonymous Useris was my 4th stay at this hotel, and as always, it was an amazing experience! The place is super clean, comfortable, and very well-maintained. The atmosphere is peaceful, and everything was perfect throughout our 2-day stay. Im always happy to come back here and highly recommend it!
🩷🩷🩷🩷😍😍😍💯💯💯❤️❤️❤️
GGuest User“Great stay — superb location, perfect for business trips!”
Stayed at Ernes Hotel Alma Bukit Mertajam for my business trip — truly impressed.
• Location: Strategic and very convenient, close to shops, eateries, and easy access to main roads. Makes traveling around the area super smooth.
• Cleanliness: Spotless, room was clean and comfortable.
• Service: Friendly and helpful staff, always ready to assist.
• Amenities: Complete with everything I needed for a pleasant stay.
Would definitely recommend for those who prioritize good location and hassle-free experience.
KK.N.SGood location; A lot of Parking Lot (Fee Applicable); Good Service; Room Clean;
p/s: Air-conditioning needs to improve on maintenance (cooling water keep dripping along the wall to floor)
PPei YeeIt was a good experience except the small room and bad sound insulation. There was a group family quite annoying at night (after 11pm) and the early morning (8am). They quarreled seriously and affected our sleeping quality.
GGuest UserWith the price I paid, I'm totally satisfied with everything, water heater in good condition, air cond running smoothly, 2 toilet paper provided with 2 small bar soap..the room and bathroom is clean, kiblat direction, beddings necessities quite comfortable. I just hope the hotel can add more details on their site, mine don't have windows but no complain since we stay for short time. Iron and drinking water provided at the stairs.
ZZhen MengVince Villa is full of great art and elegant decoration.
The staff was friendly and the room was clean.
Highly recommend this villa to anyone visiting Bukit Mertajam.
For hotels in Bukit Mertajam, the average price on weekdays is US$57, the average price on weekends (Friday–Saturday) is US$61.
What's the best high-end place to stay in Bukit Mertajam?
Bukit Mertajam has many luxury hotels of different styles. Vangohh Eminent Hotel & Spa (from US$78) is very popular for travelers looking for elegant places to stay.
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