Best Bugibba Hotels

"Reception: All the staff at the reception we met were really helpful and were all cordial. After we checked out, I noticed that I forgot my phone charger, I called at the reception and the receptionist checked with the housekeeping and kept the charger at the reception for me to collect later on. Main Restaurant: There wasn't a large variety of food compared to other hotels in Malta but everything was really good. The chefs were checking every couple of minutes to see what had finished and replaced the food accordingly. Waiters were all exceptional except one person which forgot to take our drink orders and we kept waiting until the 3rd time we asked for the drinks, another waiter requested our order again and gave us the drinks complementary, which we really appreciated. Room: Room was small but still felt like home and had all the amities we wanted. Flat TV screen with channels such as Italia 1, Canale 5, HGTV, Boomerang, Cartoon Network and much more. Mirror in the room and also in the bathroom. A couple of clothes hangers. Bed was comfortable and spacious. On each side of the bed there were 2 usb ports and a plug to charge any appliances. Coffee, tea, milk and kettle in the room. The only thing that I preferred to have is 2 sets of soaps rather than 1 only (due that we were 2 people) or maybe instead of soaps one would use refilled bottles such as the shampoo bottle that there was attached in the shower. Suggest that the shampoo is clearly labeled due that the word shampoo was a bit small to read. Housekeeping: Were all gentle and helpful. Regarding the fact that we stayed for 2 nights only, we informed the cleaners that there is no need for cleaning of the room but requested towel change and some milk pods which they immediately provided us with."

"This hotel was definitely amongst some of the best hotels I have ever stayed at. There were many positives to name so I'll start off with the building itself: quietly situated near a residential area with food and shopping nearby. The hotel has its own underground garage, though spaces are limited and are on a first come, first served basis, but still, to have an on-site guest parking is definitely a huge thumbs up. The room was immaculately clean, well decored, with a generous sized living and washroom, and also a lovely balcony which was a bonus. The breakfast buffet was very good too, had a lot of selections, very enjoyable food and a live kitchen for all your omlette needs. I'd go as far as saying the breakfast is definitely worth paying for, and is far better than some higher branded chains that I'd been to. The only drawback, and I'm only really nitpicking here, was the wash the basin. Because of the way the basin was designed, it's almost level flat, so when brushing teeth, the waste just sits there which can be frustrating. The other issue I found was, the shower cubicle isn't really watertight, so you're left with a puddle of water for everytime a shower is taken. But like I said, these are just all nitpicks and doesn't in anyway deter from the fact that the hotel is deserved of a 5* review. So the question remains for me to ask is, would I stay here again? Of course I would. Would I recommened friends and family? In a heartbeat! Well done Best Western Premier, Malta 👏🏽. Keep up the good work."

"We had a really nice stay at this hotel. The breakfast was delicious, the staff very friendly and helpful, and the indoor pool was a great perk. The atmosphere was pleasant, and many little details made the stay even better. There were only a few minor things that could be improved, but overall we were very satisfied. We would definitely come back!"

"Qarwa Palace Resort and Spa: This luxury hotel brand is renowned for its impeccable service and attention to detail. Guests often comment on the friendly and accommodating staff who go above and beyond to ensure a memorable stay. The room they gave us was not good enough, it looks like aback-up room when the hotel is almost fully booked. No towels in the room. The staff are so friendly, they was an error with the payment of my room via the agency which supposed to be fixed at the date of arrival not the check-out time, Edward seems to be the front desk manager and he has bad attitudes , he looks down on people and he does not even smile. I have worked in hospitality more than 10 years and I never seen such behaviors and attitudes from front desk managers. The hotel is super good and worth the price, especially if you booked the room with All-inclusive. I highly recommend it."

"The location of the hotel is outstanding—perfectly situated and close to everything you could need. The hotel itself is spacious, elegant, and offers plenty to enjoy. Our room was beautifully maintained, with stunning views and all the amenities we needed for a comfortable stay. The buffets offered a wide variety of delicious options, and the on-site restaurants delivered excellent food and service. We especially enjoyed the pool area and spa facilities, which were clean, well-maintained, and incredibly relaxing. Most importantly, every member of the staff was exceptionally helpful, warm, and welcoming, making our stay truly enjoyable. I would like to say a special thank you to Mr Moataz Gharib and to Denis, Rabi, Janahat and all those who made a stay Amazing. We appreciated it. I would highly recommend this hotel to anyone visiting Malta—it truly exceeded our expectations."

"The hotel room was lovely and just what 3 friends needed. The staff were lovely and attentive and very welcoming. I would stay here again!"