Search Your Brasilia Hotels

ENGLISH: The room is a private property within the hotel. That is, someone bought it and rents it for a lower price than the hotel. The problem is that the room has old furniture and does not include the hotel breakfast, which has to be paid for separately. Also, the room does not have room service. During my stay there was no toilet paper and the hotel could not provide it. In short: don't stay in this room. Besides being old, it is poorly maintained. PORTUGUÊS: Esse quarto é uma propriedade privada dentro do hotel. Ou seja, alguém o comprou e o aluga por um preço inferior ao do hotel. O problema é que o quarto tem mobília velha e não inclui o café da manhã do hotel, que precisa ser pago separadamente. Além disso, o quarto não tem serviço de quarto. Na minha estadia não tinha papel higiênico e o hotel não podia fornecer. Resumindo: não fique nesse quarto é uma furada. Além de ser velho, é mal cuidado.

Toda a equipe é excepcional. Desde a entrada somos bem recebidos. Ficamos em uma acomodação super confortável com lençois bem fofinhos e macios, decorada, com varanda e uma vista linda! O café da manha é maravilhoso e delicioso! Desfrutamos de uma cobertura com área de piscina e uma vista encantadora! De lá contemplamos o por do sol mais lindo. Com certeza o San marco hotel sempre será nossa escolha número 1. Toda e equipe está de parabéns

The only things that save to not be horrible were the morning coffee and bed, I hosted from 15 to 17 March, when I arrived at the hotel I had a fight between the receptionist and the manager, but I noticed because they were very tasked, When I arrive in the room for my surprise I have already found the telephone broken, which was not set up until the end of the hosting, even I requested the repair in less than 15 minutes in the room, in the sequence I was conferring the fridgebar, (what I always recommend when I arrive at any hotel) to not have surprises and I had, they had 2 waters consumed, one half and the other full of screw water, in the same, I asked for the reception to solve, which was not done, I stayed with these two bottles until the second day of the night in the fridge bar, which was only withdrawn by my second complaint. We went out on the second day for our activities across Brazil and we returned at the end of the afternoon, for my surprise, they had not exchanged the towels, took out 2 dressers and towels from the second rented room and were still brave when I complained, where the night receptionist was extremely badly educated, there I already realized the hotel does not deliver anything they promise, the Wi-Fi doesn't work and they told me that in my floor it was the best sign, in the bathroom cleaning products brands not spread over the floor (as photo). The closet of the bathroom window is a wall (as photo), but the big problem is the treatment of staff with guests, they are gross and do not matter to improve our experience as guest during the stay. The problems happen, the improvement of experience is the way the hotel treats. I do not recommend hosting for anyone, because it is a Bittar hotel network, I believed staff training would be better. I never come back.

Location, coffee, the views are excellent. The only thing I was disappointed was the pool because when booking it was all normal, and after a few days I searched the site and the outer pool would be disabled and that would return to 21/11 what didn't happen.

Na verdade tudo poderia ser um pouco melhor, está na hora de uma revitalização das aéreas, quartos com bom tamanho mas antigos, afora a situação de um outro hóspede estar instalado por engano no meu quarto quando retornei de um dia cheio de trabalho, mas no conjunto foi satisfatório na medida do possível.