4 Plaza Garellano, Bilbao, Basque Country, 48013, SpainSee Hotel Details
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1 night
Guest Reviews
8.2/10
Very Good
42 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.4
Amenities7.9
Service8.1
Cleanliness8.5
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All reviews(42)
Positive reviews(5)
Reviews with photos/video(2)
Negative reviews(2)
Walt from LA
Standard Double Room
Stayed in Jun 2025
Couple
10 review
9.0/10
Great
Posted on Aug 1, 2025
Overall good experience, good stay, good price, good sized room. Location was good. Beds were comfortable and not too small. Room was basic but we knew that going in. There was a microwave wave and fridge. It took us a while to figure out the air conditioning but it worked. There wasn’t soap in the bathroom. Some issues were that it being a dorm it didn’t have things that you would find in a hotel room like a blow dryer or cups. So we could heat water in microwave but we had to buy cups to hold the water in. If we had access to a kettle or a blow dryer or mugs, even paying to rent one would have made things easier. The laundry room did not accept coins so we had to download an app to wash our chonies. I’m not sure giving some app my credit info to be able to clean my chonies was worth it.
Guest User
Standard Single Room
Stayed in Jul 2025
Solo traveler
2 review
4.0/10
Posted on Aug 20, 2025
I arrived late at night and the self check in process was awful. The machine wouldn't work, then I had to try and get hold of someone on the buzzer. 15 minutes and multiple presses later someone came, gave me a room card that didn't work then I spent another 15 minutes trying to get hold of them. This meant I got there at 1am and wasn't able to get into my room until 2am!
A very anxious enduring experience and left me with the impression I wouldn't have anywhere to stay for the night.
If you need to self check in, I would avoid staying here at all costs.
JesusM
Standard Single Room
Stayed in Sep 2024
Business traveler
55 review
7.5/10
Posted on Oct 24, 2024
Bare in mind the will not provide shampoo neither shower gel. The check in should be done before 6pm, so make sure you arrive on time. Location is fine, subway station and tram is nearby.
I_G_O_R
Standard Single Room
Stayed in Feb 2025
Solo traveler
12 review
8.0/10
Very Good
Posted on Apr 4, 2025
Good location, clean. But: no dishes, no means, no kettle, etc. In this regard, it is not convenient for cooking/eating food, although the microwave works.
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Daniel Pulido
Standard Double Room
Stayed in Mar 2025
Couple
8 review
4.5/10
Posted on Apr 17, 2025
a room that does not correspond to what was offered