D'Primahotel Airport Jakarta Terminal 1A

D'Primahotel Airport Jakarta Terminal 1A Reviews

D'Primahotel Airport Jakarta Terminal 1A

Soekarno–Hatta International Airport, Terminal No.1A Kedatangan, RT.001/RW.010, Pajang, Kec. Benda, Kota Tangerang, Pajang, Benda, Tangerang City, Banten, 15126, IndonesiaSee Hotel Details
D'Primahotel Airport Jakarta Terminal 1A
D'Primahotel Airport Jakarta Terminal 1AD'Primahotel Airport Jakarta Terminal 1AD'Primahotel Airport Jakarta Terminal 1A
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1 night

Guest Reviews

8.0/10
Very Good
226 review
Verified reviews
Location8.3
Amenities7.5
Service8.1
Cleanliness8.2
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All reviews(226)
Positive reviews(203)
Reviews with photos/video(42)
Clean and tidy(46)
Great service(38)
Awesome stay(35)
Convenient location(23)
Easy to get around(21)
Close to airport(18)
Average sound insulation(13)
Perfect for business trips(7)
Negative reviews(23)
Ming Hui Choo
Superior Room
Stayed in Jan 2025
Business traveler
5 review
10/10
Outstanding
Posted on Mar 5, 2025
Nice and easy to reach, nearby airport, room is small but very convenient
iphurios
Standard Single Room Without Window
Stayed in Dec 2024
Solo traveler
44 review
2.0/10
Posted on Jan 9, 2025
I really would want to love this hotel, but I cannot sleep at all. The room is so hot that I cannot sleep at all. The room is hotter than bathroom. And bathroom is hotter than the hotel’s hallway. I had to open the door to be able to tolerate the room temperature. And that means people will be able to see inside my room every time they pass by. I cannot control the room temperature because the aircon is centralized. I asked the staff, but they also cannot change. So I was left to stay in the room that is hot and uncomfortable at all. On top of that, the room is in the second floor and there is no lift, you have to walk and lift your suitcase manually. Overall, terrible experience.
Response from Property: Dear iphuriosGreetings from d'primahotelThank you for taking the time to share your feedback regarding your recent stay at d'primahotel. We deeply regret to hear about your experience and sincerely apologize for not meeting your expectations.Your comments about the room condition, service, or facilities have been noted, and we are taking the necessary steps to address the concerns you raised. At d'primahotel, we are committed to continuously improving and providing the best experience for our guests.We truly appreciate your input, as it helps us grow and enhance our services. We hope to have the opportunity to welcome you back in the future and deliver a better experience.Warm regards,Theresia Naomid'primahotel Management
FESAL
Superior Room
Stayed in Mar 2025
Booked for others
1 review
8.5/10
Very Good
Posted on Apr 18, 2025
Good location for transit flight
Kwok Wai Frederick
Standard Single Room Without Window
Stayed in Dec 2024
Solo traveler
3 review
7.5/10
Posted on Feb 1, 2025
Everything is just fine. Air conditioner too noise. Location is great!
Response from Property: Greetings from d'primahotel Thank you for sharing your feedback regarding your recent stay at d'primahotel. We’re pleased to know that you enjoy your stay with us. Your satisfaction is very important to us.At the same time, we sincerely apologize for the inconvenience you experienced with the room or facilities. Please rest assured that your comments have been shared with the team for immediate improvement.We greatly value your input and hope to have the opportunity to provide you with an even better experience on your next visit.Warm regards,Theresia Naomid'primahotel Management
Anonymous User
Standard Single Room Without Window
Stayed in Feb 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Mar 13, 2025
Good near with airport.
Anonymous User
Superior Room
Stayed in Mar 2025
Solo traveler
1 review
8.5/10
Very Good
Posted on Apr 3, 2025
Excellence service, Hardi and Mulyadi, the hotel front desk, help me to carry the luggage to hotel entrance.The room also clean, WiFi signal is alright during stay.
motoride
Superior Room
Stayed in Apr 2025
Couple
152 review
2.0/10
Posted on May 17, 2025
No window. So Noisy 1st Floor room. I cannot sleep good. Also expensive small room.
Guest User
Superior Room
Stayed in Jun 2025
Business traveler
57 review
8.0/10
Very Good
Posted on Jul 11, 2025
location is very close to airport, very convenient for early filght
Guest User
Standard Single Room Without Window
Stayed in Jan 2025
Solo traveler
3 review
6.0/10
Posted on Apr 19, 2025
Located at Terminal 1. The hotel is on 2nd floor, but there is no elevator, you have to carry your luggage up yourself, very inconvenient
Tina
Shortnap At Couch With Shared Toilet – No Shower
Stayed in Jan 2025
Solo traveler
7 review
6.0/10
Posted on Feb 11, 2025
The service was good, staff are friendly and helpful, location is at the airport terminal 1 and it's near the sky train station.
MattyF
Superior Room
Stayed in Jan 2025
Solo traveler
52 review
9.0/10
Great
Posted on Feb 3, 2025
No luxuries here, and it has seen better days! But it’s not about luxury, it’s about the convenience. I arrived at 01:30 and wanted a clean comfortable bed and a good shower in the morning. That is exactly what I got. I left at 11:00 feeling refreshed and ready to go into Jakarta. The staff were pleasant and helpful too, even at 01:30!
흐르는 강물처럼
Shortnap Sleeping Lazy Chair(Airport Transit)
Stayed in Jul 2024
Business traveler
25 review
10/10
Outstanding
Posted on Aug 3, 2024
Miss Nuri and miss yelsi very good kindly and good service. Very happy night and comfortable time. Thanks
Guest User
Superior Room
Stayed in Feb 2025
Couple
3 review
10/10
Outstanding
Posted on Mar 19, 2025
Very convenient location. Clean premises. Affordable price. No complaints from me.
JTtops7
Superior Room
Stayed in Jun 2024
Couple
57 review
8.5/10
Very Good
Posted on Jul 16, 2024
The Terminals are far apart so a car or train ride is required to get to the right terminal for the hotel. The trains is closed at night and the busses travel every 1.5 hours but for a few you can take a taxi that accepts only Indonesian rupees. Once arrived you have to carry your luggage up the stairs to your room which is quite compact but cosy enough. There's plenty of local restaurants for a breakfast meal in the morning and small shops.
Guest User
Standard Single Room Without Window
Stayed in Jan 2025
Business traveler
2 review
9.0/10
Great
Posted on Feb 27, 2025
Getting there was not exactly straightforward. But in all, the trip was a good one.