To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.4
Service4.6
Cleanliness4.5
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All reviews(89)
Positive reviews(84)
Reviews with photos/video(27)
Great location(21)
Convenient location(20)
Classy environment(6)
Great value for money(6)
Well decorated(5)
Well designed(5)
Convenient parking(5)
Average sound insulation(4)
Negative reviews(5)
Guest User
Minimalist Double Bed Room
Stayed in Jan 2025
Couples
6 review
3.5/5
Posted on Feb 18, 2025
It was okay, the owner is very friendly (and I think he can speak English) and it's close to the station that takes you up the mountains. The room was a bit dirty and the sheets had holes in them, the biggest problem was the water which was never warm enough for showering. Overall it was not bad, you can definitely find worse!
Response from Property: Dear guests, thank you for staying in our hotel. We apologize that this stay did not provide you with the best experience! The hotel's is all taken care of by the owner himself, as we are worried that the people we hire may not clean it up properly. In this regard, we are very in providing guests with a clean and comfortable living environment. Regarding the hygiene issues you mentioned, since we did not hear your feedback during your stay, we do not know aspect failed to meet your satisfaction. Please inform us in a timely manner. Regarding the hole in the bed sheet, in our future work, we will inspect the bedding carefully to ensure that all items used in the room are intact. Thank you for bringing this issue to our attention. We wish you a pleasant journey and all the best
Guest User
Pusu Single Room
Stayed in Feb 2025
Solo travelers
2 review
5.0/5
Outstanding
Posted on Mar 10, 2025
Good location
Awesome host
Unforgettable experience
TOP!
Guest User
Pusu Single Room
Stayed in Nov 2024
Solo travelers
5 review
4.2/5
Very Good
Posted on Jan 16, 2025
The room is small but very comfortable
Response from Property: Dear guest, thank you for choosing our hotel. Your satisfaction is our greatest motivation. Welcome to have the opportunity to come to Zhangjiajie again You can book our suite, the bathroom is dry and wet, and the space is much larger. We look forward to your next visit. Have a pleasant journey and goes well.
Philipp Baus
Slow travel double standard room
Stayed in Sep 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 19, 2023
Excellent location and has comfortable, clean rooms which had everything we wanted. The host was lovely and helped us organize and book what we wanted to see in the area. He speaks English quite well. I highly recommend staying here.
Response from Property: Thank you for choosing shiguangzhiwai hotel . I'm glad you enjoyed your stay here. We look forward to your coming again. Have a nice trip and all the best.
Guest User
Qiyu Double Bed Room
Stayed in Oct 2023
Travel with friends
3 review
5.0/5
Outstanding
Posted on Dec 4, 2023
It had all the basic things I needed. Very friendly host as well.
Response from Property: Dear guests, thank you for staying in our hotel, thank you for your affirmation, look forward to your visit again and wish everything well.
baptaloud
Yuan She Twin Room
Stayed in Sep 2023
Travel with friends
5 review
5.0/5
Outstanding
Posted on Oct 17, 2023
Very clean the location is percer. The host are so nice. We had a great time !
Response from Property: Thank you for choosing shiguangzhiwai hotel . I'm glad you enjoyed your stay here. We look forward to your coming again. Have a nice trip and all the best.
Luken Jaca Benkö
Minimalist Double Bed Room
Stayed in Jul 2023
Couples
3 review
4.5/5
Great
Posted on Aug 13, 2023
Nice quality-price ratio. Close to the bus station. You can take a didi or go walking to the city center
Response from Property: Dear guests, thank you for choosing Time B&B! The rooms are equipped with full-length mirrors, drinking water dispensers, and elevators that can reach every floor, so that every guest who stays in Time can live comfortably and have fun! We are close to Tianmen Mountain Scenic Area, Zhangjiajie Railway Station and Central Bus Station, with convenient transportation, restaurants, fruit shops, banks, and supermarkets nearby. Welcome you and more friends to come and experience again
skynet holidays
Slow travel double standard room
Stayed in Jul 2023
Business travelers
103 review
5.0/5
Outstanding
Posted on Sep 30, 2023
Very good hotel room, very friendly staff and all surrounding areas are close for tourists spots
Response from Property: Thank you for staying in our hotel, thank you for your favorable comments, and look forward to your coming to Zhangjiajie and staying in our hotel again.
Guest User
Minimalist Double Bed Room
Stayed in May 2023
Travel with friends
2 review
4.7/5
Amazing
Posted on Jun 27, 2023
Location is convenient, about 10min walk to cable car station. Hotel owner is friendly and gives good advice. Recommend this hotel if u r looking for a value for money option.
Response from Property: Thank you for choosing ShiGuangZhiWai hotel, and it is a great honor to be able to take you on a wonderful trip to Zhangjiajie! Your praise has given us endless motivation, we will continue to work hard to do better, looking forward to your visit
Ghita
Stayed in Jul 2022
Couples
10 review
5.0/5
Outstanding
Posted on Aug 5, 2022
We had a very nice stay at Hotel California. The location is perfect ( only 10 min walk to the tianmen ticket station) with plenty of restaurants near by. the room is clean and had everything you need for a comfortable stay. The shower had excellent pressure and consistent hot water! The host was very kind and helped giving us tips on how to navigate the Tianmen park. We loved it and we will certainly recommend Hotel California to our friends.
Response from Property: Dear guests: Hello! Sometimes happiness is just a feeling. As long as you feel it with your heart, it always lingers around us. Many things in your memory, because of the feeling of happiness, your mood will remain unchanged for a long time. Enjoy life, share joy, and thank you for your love for us, because we are happy with you! Always support, thank you for your care for us!
OohLaowai
Stayed in Jun 2022
Solo travelers
14 review
4.0/5
Very Good
Posted on Jul 31, 2022
For the price, this place is good. However, whilst paying little, I expected to get a basic room, cleanliness is still a high expectation. The bathroom needs more care and there were a few bugs in the room. The receptionist was kind and helped me with finding the location for the Tianmen mountain.
The entrance to the ticket office is only 10 minutes walk from the hotel and there are some good local food options.
It has the potential to be a great little hotel but needs a bit of TLC.
Response from Property: Dear, seeing your comments, we are very sad that we can't give the guest a satisfactory stay experience, which is our biggest regret. Your sincere evaluation is a spur to the continuous progress of the hotel. We look forward to your coming again, which will definitely give you a better and more satisfactory stay experience, make you feel our sincerity, and let you see that we are constantly striving for progress in the hotel. Dear hotel, we will always greet every guest with better service. Finally, I wish you a happy life, thank you for your sincere evaluation, and sincerely hope you can stay again to feel our progress.
Guest User
Pusu Single Room
Stayed in Dec 2022
Solo travelers
2 review
4.5/5
Great
Posted on Jan 9, 2023
Nice owner, good heating system
Response from Property: Dear guest,Thank you for staying in our hotel,Your satisfaction is our greatest comfort,We look forward to your coming to Zhangjiajie again, Stay in our hotel again。
Guest User
Cozy Triple Room
Stayed in Dec 2024
Family
13 review
5.0/5
Outstanding
Posted on Jan 31, 2025
Facilities: Very good
Sanitation: Very clean
Environment: The B&B is near the Tianmen Mountain Cableway, very convenient, you can walk to the Tianmen Mountain Cableway
Service: The boss and the boss lady are very nice and will tell you the tourist route
Original TextTranslated by Google
Response from Property: Thank you for the good review! Your satisfaction is our greatest motivation. We will continue to work hard to make every guest feel at home. We look forward to seeing you and your family again. I wish you a pleasant journey and all the best.
FROLOVA IRINA
Qiyu Double Bed Room
Stayed in Oct 2024
Family
12 review
5.0/5
Outstanding
Posted on Nov 13, 2024
Very convenient, very close to Tianmen Mountain. The bed is very comfortable. The boss is very nice. There are many. There are supermarkets and restaurants nearby.
Service: Good
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Beyond Time B&B! Your satisfaction is our greatest motivation. We look forward to seeing you again. Wish you a pleasant journey and all the best.
Guest User
Pusu Single Room
Stayed in Aug 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Sep 28, 2024
Treasure B&B, the owner is very nice, the room is very clean, there is an elevator which is a surprise, it is close to Tianmen Mountain Cableway, the bus station, and the airport is about 15 minutes away.
Original TextTranslated by Google
Response from Property: Thank you for your praise, this is the biggest motivation for us to keep working hard! Welcome you and your friends to come to Zhangjiajie again if you have the chance, and stay in Time Travel again~