To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.2
Service3.9
Cleanliness4.2
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All reviews(76)
Positive reviews(10)
Reviews with photos/video(3)
Negative reviews(2)
Guest User
Deluxe Room
Stayed in Oct 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on Nov 6, 2024
The room was very clean and had carbonated water and espresso. The shower had strong water pressure and was recommended. The guide to Bergamo was also interesting.
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Tamara
Standard King Room
Stayed in Nov 2024
Solo travelers
5 review
4.7/5
Amazing
Posted on Dec 22, 2024
Great location. Everything you need is nearby. 15 minutes walk to the railway station. The room is clean, cleaning is daily.
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kikisong
Deluxe Room
Stayed in Oct 2024
Business travelers
1 review
1.0/5
Posted on Nov 22, 2024
When booking the room, Ctrip set the time one day early. The problem was discovered within one minute after payment, and no refund or adjustment was given. Ctrip customer service coordinated, and the next day they lied and said that they had checked in the previous day. A hotel that disgrace Italy!
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Ir Rusaliova
Deluxe Room
Stayed in Oct 2024
Travel with friends
2 review
3.5/5
Posted on Dec 2, 2024
Rather a solid 3 than a 4. There is not even a refrigerator in the room, it is far from the center
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Simo_O.
Deluxe Room
Stayed in Oct 2024
Solo travelers
24 review
2.5/5
Posted on Nov 9, 2024
Terrible organization, had to call all the steps to enter the facility, after self check-in and paid the tourist tax, I didn't receive the code to enter, after a few phone calls I was given the code but it didn't work, again called to unlock remotely, still terrible experience.
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Настя Кочергина
Junior Room
Stayed in Aug 2024
Couples
8 review
4.5/5
Great
Posted on Sep 30, 2024
New hotel with excellent and beautiful renovation. Everything is fresh and nice. Lots of space, comfortable beds. But there are problems with check-in. There is no reception, so contact the hotel in advance. Upon check-in they require payment of city tax and only by bank card. If we had no internet and connection, we would have stayed on the street.
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Guest User
Deluxe Room
Stayed in Jun 2024
Family
12 review
4.5/5
Great
Posted on Jul 28, 2024
Great location and good service will definitely return and recommend
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Irina Shishko
Deluxe Room
Stayed in Sep 2023
Solo travelers
12 review
5.0/5
Outstanding
Posted on Oct 15, 2023
A wonderful room, I remember the ceiling and the water of San Pelegrino) the only thing is that the registration and check-in procedure is not very convenient, and the fear that in the end you won’t get into the room. The pluses are also a wonderful balcony and the view from it, the minuses are the registration process and air conditioning
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Guest User
Deluxe Room
Stayed in Nov 2024
Business travelers
1 review
4.5/5
Great
Posted on Dec 20, 2024
Excellent location and logistics
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Guest User
Deluxe Room, 1 Bedroom, Balcony
Stayed in Dec 2022
Couples
2 review
5.0/5
Outstanding
Posted on Jan 23, 2023
modern and welcoming structure, in a central position accessible to all types of services. Highly recommended.
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Guest User
Standard King Room
Stayed in Feb 2023
Family
1 review
5.0/5
Outstanding
Posted on Mar 9, 2023
Everything ok, super clean structure is very welcoming.
HIGHLY RECOMMENDED