Hotel New Tsuruta

Hotel New Tsuruta Reviews

Hotel New Tsuruta

1 Chome-14-15 Kitahama, Beppu City, Oita Prefecture, 874-0920, JapanSee Hotel Details
Hotel New Tsuruta
Hotel New TsurutaHotel New TsurutaHotel New Tsuruta
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1 night

Guest Reviews

8.7/10
Very Good
170 review
Verified reviews
Location9.1
Amenities8.2
Service8.9
Cleanliness8.4
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All reviews(170)
Positive reviews(163)
Reviews with photos/video(74)
Delicious breakfast(53)
Nice sea view(34)
Great value for money(24)
Relaxing hot springs(22)
Convenient for shopping(18)
Large rooms(16)
Near shopping area(16)
Delicious buffet(9)
Negative reviews(7)
William TBK
Casual Japanese Style Room with Shower Room with Beppu Bay Side - Non-Smoking - 3F-5F (28㎡)
Stayed in Jan 2025
Couples
8 review
10.0/10
Outstanding
Posted on Feb 24, 2025
Hotel is within walking distance to the JR train station where you can find plenty of food choices and some shopping. Great sea view from the hotel too.
Response from Property: William TBK 様 Thank you very much for staying with us. We are very happy to hear that you had a relaxing time during your stay. We will continue to strive to be a hotel chosen by our guests. Please feel free to use our hotel again if you have the opportunity. Thank you for taking the time to post a review despite your busy schedule. Hotel New Tsuruta Front Desk Staff
West Kowloon
(Non-smoking) Premium Japanese Modern Room
Stayed in Sep 2024
Family
10 review
8.0/10
Very Good
Posted on Oct 18, 2024
The location is really good. Even though the booking system says it doesn't have parking, they do have free parking in front of the hotel. The room is pretty clean, but the hotel itself is very old. The bathroom is not refurbished, so we didn't use it at all. We just used the sauna to take a shower. The hotspring bath at the sauna is way too hot. While I was there, I didn't see anyone can stay inside for more than a second.
6/10
Heu
Economy Japanese Style Room with Bathtub with City Side - Non-Smoking - 3F-5F (28㎡)
Stayed in Oct 2024
Couples
37 review
10.0/10
Outstanding
Posted on Nov 10, 2024
Nice hotel in Beppu with great selection of breakfast. In house onsen included
Nabb
Economy Japanese Style Room with Bathtub with City Side - Non-Smoking - 3F-5F (28㎡)
Stayed in Aug 2024
Couples
11 review
7.0/10
Posted on Sep 22, 2024
The room is a bit old. Onsen is nice. Buffet style breakfast is very good with lots of varieties.
Gali
Twin Room with Bathtub with city side - Non-Smoking - 6F-7F (28㎡)
Stayed in Aug 2024
Couples
8 review
8.0/10
Very Good
Posted on Sep 22, 2024
Hotel a bit old , service very good , breakfast very tasty,lobby no free water
Pareena Nina
Large Japanese-Style Room No View with Shared Bathroom- Non-Smoking
Stayed in Jun 2024
Family
6 review
9.5/10
Amazing
Posted on Jul 18, 2024
The Japanese room style is huge. It can fit 10 people. We are a family of 5 and we have plenty of room for my children to explore and enjoy the room. Even the room is old but clean. The style is very traditional and we love it. We stay on the 2nd floor but the view of the sea is nice enough. Breakfast is not bad with variety of food, lots of Japanese style food. Staff are super nice. The hotel is a bit far from train station but within walking distance. Overall is great with this price.
Anonymous User
[Under construction] Non-smoking Japanese style casual sea lower floor
Stayed in May 2024
Solo travelers
12 review
9.5/10
Amazing
Posted on Jun 16, 2024
Clean room,good service and affordable price. Not really far from the station. Amenities are complete. Really recommended!
6/13
Nisapol Nontasut
Economy Japanese Style Room with Bathtub with City Side - Non-Smoking - 3F-5F (28㎡)
Stayed in Apr 2025
Couples
1 review
9.5/10
Amazing
Posted on May 2, 2025
Good services and very welcome staff. The room is a bit old
Response from Property: Thank you very much for using our hotel this time. Although the facilities are old, we will strive to provide customer-oriented service. We would be grateful if you choose our hotel again when you visit Beppu. All of our staff are looking forward to your next visit.
egguplanto
Economy Japanese Style Room with Bathtub with City Side - Non-Smoking - 3F-5F (28㎡)
Stayed in Nov 2024
Family
9 review
3.5/10
Posted on Jan 28, 2025
the room is very old and moldy. we did not enjoy our stay at the hotel
Response from Property: egguplanto 様 Thank you very much for staying at our hotel. We apologize for any inconvenience caused by the room. Thank you for your valuable feedback. We apologize for disappointing you despite your visit. Hotel New Tsuruta Front Desk Staff
Zhuang
AKARITEI-Large Japanese-Style Room with Beppu Bay View with Bathtub - Non-Smoking - (55㎡)
Stayed in Jul 2024
Family
21 review
9.5/10
Amazing
Posted on Aug 25, 2024
the hotel near harbourfeont, our room can see sunrise, they have gifts to kids, we all had a good time here.
Earlgrey
Standard Japanese Style Room with Beppu Bay View with Bathtub-Non-Smoking
Stayed in Sep 2024
Couples
5 review
7.5/10
Posted on Dec 8, 2024
Very helpful and friendly staff. Good location with nice breakfast.
Response from Property: Thank you for staying at our hotel. Did you have a relaxing time during your stay? We appreciate your compliments regarding our customer service and location. We hope to continue to be a hotel that is chosen by many customers. All our staff look forward to seeing you again. Thank you for taking the time to post a review despite your busy schedule.
jackology
AKARITEI-Large Japanese-Style Room with Beppu Bay View with Bathtub - Non-Smoking - (55㎡)
Stayed in Oct 2023
Couples
9 review
9.0/10
Great
Posted on Nov 16, 2023
Hotel New Tsuruta is conveniently located a mere 10 minutes walk from Beppu Station, close to Beppu Tower and the Beppu Ginza shopping arcade. You will appreciate the morning sunrise illuminating Beppu Bay every morning.
Guest User
Twin Room with Bathtub with city side - Non-Smoking - 6F-7F (28㎡)
Stayed in Oct 2023
Couples
15 review
8.0/10
Very Good
Posted on Nov 14, 2023
About 12 minutes walk from Beppu station. You can see signs of ages especially the lobby setting, still it’s a clean hotel. The room itself was spacious and it was renovated not long ago. The onsen is not big but it’s never crowd during my evening and morning visits. Breakfast is reasonably good with plenty of local dishes. Well worth the money.
Witchuta
Standard Japanese Style Room with Beppu Bay View with Bathtub-Non-Smoking
Stayed in Oct 2024
Family
7 review
8.0/10
Very Good
Posted on Jan 27, 2025
Nice place and suitable price.
Response from Property: Thank you very much for staying at our hotel. Did you have a relaxing time during your stay? We will continue to strive to be a hotel chosen by our guests. Please use us again if you have the opportunity. Thank you for taking the time to post a review. Hotel New Tsuruta Front Desk Staff
주노야리야리
Casual Japanese Style Room with Shower Room with Beppu Bay Side - Non-Smoking - 3F-5F (28㎡)
Stayed in Apr 2025
Business travelers
63 review
10.0/10
Outstanding
Posted on May 8, 2025
The location is good and the price-to-performance ratio is really good. The bath water is good and most of all, the breakfast is really good. I would like to stay here again next time. They are kind.
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Response from Property: Thank you very much for using our hotel this time. We are very happy to hear your compliments. It is the happiest thing for us to hear that you want to come back again. We will do our best to serve you so that you will want to come back again. We look forward to seeing you again.