3 Chome-11-22 Motomachi, Naniwa Ward, Osaka City, Osaka Prefecture, 556-0016, JapanSee Hotel Details
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1 night
Guest Reviews
9.2/10
Great
1226 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.0
Amenities9.0
Service9.3
Cleanliness9.6
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All reviews(1226)
Positive reviews(1206)
Reviews with photos/video(348)
Easy to get around(140)
Convenient for shopping(137)
Close to metro(80)
Friendly front desk staff(60)
Comfortable bed(49)
Highly recommended(20)
Luggage delivery service(15)
Includes a safe(6)
Negative reviews(20)
Chshch
Twin Room
Stayed in Jun 2025
Family
13 review
7.5/10
Posted on Jul 18, 2025
The hotel location is not close to Namba and Shinsaibashi, but it’s 6-8 minutes walk to Daikouchuo station. The room was clean and spacious.
Response from Property: Thank you very much for your stay and praise!Your praise has given the hotel great encouragement and is also the driving force for our progress.Sincerely look forward to your visit again!I wish you a happy life!Plum Hotel
bnnmeelk
Semi-Double Twin Room
Stayed in May 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Jul 8, 2025
amazing stay at plum hotel! staff speaks English and Chinese as well, they were very friendly and helpful all the time, they also offer 24h service which is great! room was big enough and could comfortably fit 3 luggages (2 big and 1 cabin). they also offer daily making up of room and every time its very clean and nice! aircon is strong, shampoo/conditioner/body and towels are provided!
very fast and fuss free check out process too :>
as for location wise, almost everything is walking distance which is amazing! the nearest station is daikokucho station which is about an 8min walk away, namba is about a 12min walk away and ashiharabashi station is about a 13min walk (convenient to go USJ). The hotel is almost situated very near the Namba Yasaka Jinja Shrine (3min walk), has a 7-11, family mart, duty free drugstores and 2 supermarkets (LIFE Store and Plus) with walking distance of 5min or less. overall amazing stay!
Response from Property: Thank you very much for having stayed at PLUM HOTEL.I am delighted that you were impressed with our service.We will continue our effort to provide the best service for our guests.We are very much looking forward to your next visit.PLUM HOTEL
Yoke Keong
Twin Room
Stayed in Apr 2025
Couple
18 review
6.5/10
Posted on Jun 12, 2025
It's a little far from the train station, about 15mins from JR and 10 minus from subway so if you have big luggages, it's a bit challenging. The guy who checked us in was not friendly at all, no smiles and no response when I greeted him Konichiwa, a very serious guy. The room was quite small but very disappointed that they provided paper cups and for the price I paid, I expected at least plastic. Location wise, it's very near to Kizu market & Namba Yasaka Jinja, the only advantage. We were asked to leave the ventilation fan on 24hrs with bathroom door open to avoid triggering the fire alarm but that means the fan noise disturbed our sleep. Fortunately, only stayed one night.
Response from Property: Thank you for choosing the Plum Hotel over the many other available options.We would also really appreciate you for taking the time to write a valuable reviews and comments.First, I would like to apologize for the staff's responsiveness and their lack of explanation during check-in. We will communicate this to all relevant staff to ensure that it does not happen again and also improve our operations and provide guidance.We will continue to make every effort to improve our services and ensure the satisfaction of each and every one of our guests.All of our staff members are heartfelt wait to you.Plum Hotel
Polly K
Semi Double Room
Stayed in Apr 2025
Solo traveler
3 review
10/10
Outstanding
Posted on May 21, 2025
Stayed at this hotel for 2 nights. The room was quite spacious and clean. Staff at the resection speaks English. The location is great, about 20 min walking to Namba and Dotonboti. There is a subway nearby. The neighborhood is quiet and atmospheric.
Definitely will come back again!
Response from Property: Thank you very much for choosing Plum Hotel among many other lodging facilities. We will continue to strive to maintain our excellent location and cleanliness so as not to disappoint you in the future. We are very happy to receive your high evaluation and it is an encouragement to us, the hotel staff. We look forward to your next visit. Thank you very much for taking time out of your busy schedule to write this message.Plum Hotel
Isaac Yim
Semi Double Room
Stayed in Mar 2025
Couple
27 review
10/10
Outstanding
Posted on Apr 27, 2025
I’m not joking when I say this might be one of the best hotels I’ve stayed in Japan so far.
Starting from the location, it’s not terribly far from Namba station on foot. You can also take the Midosuji Line as well.
The amenities in the hotel room are sufficient and the size is actually huge compared to all the other hotels I’ve tried. You can open TWO big luggages and have space to walk and do other things. I really enjoyed the extra space in the property.
The service was great and I have no complaints, room cleaning was meticulous and the staff went the extra mile.
I’m very happy with my stay and I will definitely come back again.
Response from Property: Thank you very much for visiting our PLUM Hotel sir. Thank you again for your positive review after your stay sir. We will continue to strive to provide better service in the future sir. We look forward to the valuable opportunity to welcome you again sir.Best regardsPlum Hotel
Anonymous User
Semi-Double Twin Room
Stayed in Feb 2025
Family
7 review
10/10
Outstanding
Posted on Apr 4, 2025
Close to attractions, 500m walking to nearest subway station, 800m walking distance to JR Namba. Room is clean and spacious, good for the value. Basic amenities like hair shampoo, conditioner, body shampoo, toothbrush, hair dryer, pyjamas, towels are provided. Staffs are friendly and able to communicate in English.
Response from Property: Thank you very much for choosing Plum Hotel among many other lodging facilities. We will continue to strive to maintain our excellent location and cleanliness so as not to disappoint you in the future. We are very happy to receive your high evaluation and it is an encouragement to us, the hotel staff. We look forward to your next visit. Thank you very much for taking time out of your busy schedule to write this message. Plum Hotel Front Desk
U B ~
Semi-Double Twin Room
Stayed in Feb 2025
Family
3 review
10/10
Outstanding
Posted on Mar 14, 2025
I had a great experience staying here🥰 Staffs are friendly and helpful. Room was clean and enough space for accommodation 4 people👍🏻
Good Location, hygiene, quiet, comfortable and friendly staff, all great👍🏻
Response from Property: Thank you very much for having stayed at PLUM HOTEL.I am delighted that you were impressed with our service.We will continue our effort to provide the best service for our guests.We are very much looking forward to your next visit.PLUM HOTEL
Anonymous User
Semi-Double Twin Room
Stayed in Jan 2025
Family
1 review
8.0/10
Very Good
Posted on Feb 17, 2025
Hotel is quite nice and confortable. The hotel is a bit far from metro which made us feel quiet and peaceful. The reception give us a good suggestion, nice and politely.
Response from Property: Thank you very much for having stayed at PLUM HOTEL.I am delighted that you were impressed with our service.We will continue our effort to provide the best service for our guests.We are very much looking forward to your next visit.PLUM HOTEL
BH88
Semi-Double Twin Room
Stayed in Dec 2024
Traveling with friends
15 review
6.5/10
Posted on Feb 6, 2025
The hotel room had a reasonable amount of space to accommodate four people.
It is within walking distance of Daikokucho Station (10 minutes) and Namba Station (15 minutes). Yasaka Shrine, ODA Local Market, and Life Supermarket are all less than a 12-minute walk away, and Dotonbori is about a 20-minute walk.
Overall, this hotel is a good option if you’re comfortable with these walking distances and looking for a slightly better-priced deal.
Response from Property: Thank you very much for staying at Plum Hotel. We are sure that there are many things that we have not done well, but we look forward to your continued patronage of Plum Hotel in the future. Thank you very much for taking time out of your precious time to write this message, Thank you very much for taking the time to write to us. Plum Hotel Front Desk
Anonymous User
Semi Double Room
Stayed in May 2025
Couple
7 review
8.0/10
Very Good
Posted on Jun 30, 2025
The room was bigger than I expected and it was pretty clean. Clerks were friendly. I can recommend this hotel.
Response from Property: Thank you very much for having stayed at PLUM HOTEL.I am delighted that you were impressed with our service.We will continue our effort to provide the best service for our guests.We are very much looking forward to your next visit.PLUM HOTEL
Guest User
Double Twin Room
Stayed in May 2025
Couple
1 review
7.5/10
Posted on Jun 20, 2025
Good location, close to Dotonbori. We got a double twin room which was bigger than average. Service was good.
Response from Property: Thank you for choosing the Plum Hotel over the many other available options.We would also really appreciate you for the time to sharing the valuable feedback and comments.We will continue to make every effort to improve our services and ensure the satisfaction of each and every one of our guests.All of our staff members are heartfelt wait to you.Plum Hotel
Vacation Guy
Double Twin Room
Stayed in Nov 2024
Family
26 review
9.5/10
Amazing
Posted on Dec 18, 2024
Location to station is not really near to any. Need to walk. Given highest storey but window view was blocked by building beside. Feel trapped. Good for short stay but not long.But it has number of laundry shops and family mart nearby and a nice 750 yen seafood bento just less 100 meters away from hotel. 20 minutes walk to Dotondori. Hotel was clean.
Response from Property: Dear guest:Thank you very much for choosing to stay in our hotel.I am glad to see your good comments on the hotel's location, hygiene and service quality.The hotel looks forward to your stay again!I wish you a good mood every day!Plum Hotel
Elaine Chor Cheng
Semi-Double Twin Room
Stayed in May 2025
Family
2 review
10/10
Outstanding
Posted on Jun 14, 2025
Everything is good except that they charge a fee for extra pillow/blanket.
They provide a kettle but not cups or cutleries, hence you gotta buy/bring your own.
The best thing i like about this hotel is the taps. It is very easy to control the temperature. Best is it has extremely hot water that i use to sanitise my cups/cutleries.
Response from Property: Thank you very much for staying at Plum Hotel. We would also like to thank you for your valuable comments and high rating. We look forward to seeing you again. Best regardsPlum Hotel Front Desk
นายจำเรือน
Semi Double Room
Stayed in May 2025
Couple
2 review
8.5/10
Very Good
Posted on Jun 5, 2025
The room are larger than i think. I luv it. Staff are nice to service. If i comeback to OSAKA next time, i will return ti this place for sure. 👍👍👍
Response from Property: Thank you for choosing the Plum Hotel over the many other available options.We would also really appreciate you for the time to sharing the valuable feedback and comments.We will continue to make every effort to improve our services and ensure the satisfaction of each and every one of our guests.All of our staff members are heartfelt wait to you.Plum Hotel
Liu lingzhu
Double Twin Room
Stayed in Nov 2024
Family
3 review
10/10
Outstanding
Posted on Dec 7, 2024
The hotel is located about 12 to 15 minutes walk from Namba station (which you can book Nankai rapid line to Kansai international airport and so convenient to dondonbori) and about 5 minutes walk to Midosuji line - Daikokucho station. There are many restaurants, medicine shops, local supermarket, laundry within 100 meters. The room is very spacious and comfortable, we are able to pack out things comfortably. The staffs are able to speak very good English and Chinese, courteous. Strongly recommending for family.
Response from Property: Thank you very much for having stayed at PLUM HOTEL.I am delighted that you were impressed with our service.We will continue our effort to provide the best service for our guests.We are very much looking forward to your next visit.PLUM HOTEL