The staff are friendly and understanding, starting from checking in, and checking out. Amazing welcome experience. I am not sure what's the name of receptionist that serve me on the 28/12? Please check your system to convey my thanks to this lady who is so professional, knowing what she's doing, always smiling, 😊 The checking in is so smoothly.From security to restaurant all staff are properly trained 👍I will definitely recommend to all my staff, Relatives, friends. Stay no where in the airport but At this hotel. Regards Raymond Yong Australia
The room was very tiny especially the non window (i think if the room was tiny as that must have atleast small window coz really hardly to breath). We requested for room with window and they granted the request. Food was great especially the desserts.
Excellent. Excellent breakfasts, buffet, respect to the cooks. Everything is convenient. The staff is very polite and patient. Ready to help with all questions. There is a luggage storage room. Clean and cozy.
It is very important to have reliable waiters abroad. Thank you to the waiter with big eyes. He gave us a lot of help. Thank you. I will stay here again next time I pass by the airport.
It's a bit uncomfortable to have the air conditioner blowing on your head.
Sangat penting untuk memiliki pelayan yang dapat diandalkan di luar negeri. Terima kasih kepada pelayan bermata besar.
Agak tidak nyaman jika AC bertiup di kepala Anda.
Except for the incomplete infrastructure, everything else is very good! Cash can be paid at the front desk, and changing rooms is also very convenient. For communication, simple English speaking is fine, and mobile translation software can be used if that doesn't work!
new hotel, receptionist reception is very friendly. the room is very attractive and soundproof .... breakfast is very good and there are many varieties, western, asia and local cuisine .... early 2 served orange drinks and special dishes ... manta .... recommended ...
Stayed there for 1 night as our flight arrived late and conecting flight the next morning. Close to the airport but hotel shuttle only until 12pm. (Pay attention to the taxi drivers at the airport, they try to rip you off)
Hotel is ok, clean but already quite used. But still good if you need accomodaguon close to the airport.
Friendly staff, didnt try the breakfast but looked good.
This hotel is a 15-minute drive from CGK Airport. My friend and I stayed there for one night to rest before our early morning flight the following day.
The room was nice and spacious, featuring a comfortable bed and quality linens. The staff were very helpful in assisting with my large luggage. Additionally, the hotel offers a free shuttle bus service to and from the airport.
Since it is the beggining of December, the hotel has been beautifully decorated for the holiday season, creating a warm and inviting atmosphere, especially in the lobby.
The only minor downside was that despite booking a twin room, the bath amenities provided were only for one person, including items like the toothbrush and shower cap.
Excellent
296 reviews
4.3/5
Price from
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4.6/5
Outstanding
GGuest UserThis is a very beautiful place ! All the staff is really kind and polite, always smiling on face and makes you feel warm ! The hotel breakfast had lot of choices , they will keep cleaning your table and ask you regarding the foods. This place near KIP/KIP2 so I just spent time at the new township for my 2 days 1 night trip.
EEvgeny TetinThe hotel is average. It's convenient to spend a night between flights, but it is a little hard to find the entrance from outside of the airport. The room wasn't very clean. I saw dust, small pieces of dirt, spiderweb on the ceiling, old napkin ball tossed at the back of the wardrobe. The curtains cover the window, except they don't connect to the wall tightly enough and always allow a strip of light to shine through. The air conditioning panel on the wall shines a bright green light at you at night (a common problem in hotels). The AC itself is quite loud, and you need it turned on at all times, otherwise the room becomes too hot. Another source of noise was the room ACROSS the hallway. I could hear what was going on there, in part thanks to my room door not being able to be shut tightly. In fact, all the doors (bathroom door and shower door) don't shut tightly and leave a few cm gap when closed. The towels are small, old, hard and smell unpleasantly. I could also hear the TV (or whatever else) from another room for several hours during the night, which distracted me from sleep. Everything in the restaurant was unclean as well. The floor, the tables, utensils and plates. The breakfast was average, and, funnily, the coffee smelled like dirt too. The only positive impression was made by the staff. They were very polite and professional, helped me with directions and were really nice to talk to.
P.S. where am I supposed to put the hand soap after opening it?
NNaedzIm pleased during my short stay. Hotel is clean, service are good. Staff are helpful and courteous with their greetings and sincere smile. I like their free shuttle service to the airport. Facilities are almost complete with swimming pool, gym, billiards and welness spa plus their unique Durian resto. There is only one glitch that happened in the Rimba Durian resto that the staff have forgotten to placed our food orders, we have waited for 1&1/2 hours until we sense something not right.. staff have asked for apology..but honestly my excitement to have try their local cuisine melts off.. But generally, rating still all good for me.❤️.
余余思雅 Selia Putri AyuActually I saw this hotel have really nice reviews, so I booked to prove it. and then surprisingly all the reviews are true. I said that cause they really treat me very well, all of them are very friendly and full of smile. I booked 1 night around Rp.500.000 and I think that’s cheap because the location is near to the airport and also they provide free shuttle transport 24 hours. Foods are delicious also. the room is pretty big with all amenities. I loved to be there. later I will spend my holiday there with my family 🥰.
they didn’t paid me to give this review, I promise it 🙂
GGuest UserStayed here with the family in 2 rooms as the departure flight was quite early.
Good location, small simple room but in general it provides everything you need for one night only.
As mentioned in other reviews, quite smelly as no windows and you have to use the airconditioning for some kind of breeze which is very noisy.
Also rooms are very noisy, you will hear guests departing all night, shower/toilette of your neighbours.
Shower is small, but sink did not work at all. Flooded the bathroom after showering for 2min with cold water (Hot water would take 4-5min but then you flood the whole room)
KKikoThis capsule hotel exceeded expectations! Spotless facilities, comfortable pods, and excellent security. The shared lounge was cozy, and the location was unbeatable. Affordable yet high-quality—perfect for a short and budget-friendly stay!
GGuest UserThis is my second time staying at Zest Hotel for an overnight transit in Jakarta, will surely choose it again for transit because:
1. They offer free airport shuttle service, both pick up and drop off. The hotel is around 10- 15 mins away from the airport, depends on which Terminal you arrive
2. Room is not big but it's clean. However, my 2nd time here got a little disappointment - there's a towel in the bathroom with cigarette smell :/
3. They provide toothbrush/tooth paste, shower gel, shampoo, hangers, free wifi, water (also has water dispenser in the corridor), enough for short stay transit
4. Buffet breakfast - well... don't expect too much because it's only Indonesian dishes plus bread. No eggs :(( Also not many choices but with this cheap room price, am totally fine with it! The Indonesian burbur (rice porridge) is very tasty, I had 2 big bowls!!
5. There are some eateries/ cafes and Alfamart ( or Indomaret or 7-11... can't remember) just outside the hotel, very convenient.
6. Zest Hotel is situated next to Swiss Belhotel Airport Jakarta, they belong to the same hotel group so the free shuttle bus also includes the guests from Swiss Belhotel. We went over to Swiss Belhotel's lobby restaurant for dinner, very good food and service. They offered us super yummy tempe chips with our drinks :))
Just a friendly reminder: if you are going to Terminal 3, it might take a bit more time for your airport drop off as they need to drop guests to T1 and T2 first (if any) .My experience was it took me 30 mins to arrive T3 from the moment I get on the shuttle.
Anyway, I will still choose Zest Hotel as my transit hotel and recommend it, you got more than what you pay for!
MMattyFNo luxuries here, and it has seen better days! But it’s not about luxury, it’s about the convenience. I arrived at 01:30 and wanted a clean comfortable bed and a good shower in the morning. That is exactly what I got. I left at 11:00 feeling refreshed and ready to go into Jakarta. The staff were pleasant and helpful too, even at 01:30!
AAnonymous UserIt's unfortunate that there is no shuttle bus from the hotel to the airport after 3 PM. The hotel can arrange transportation, but we must pay IDR 55,000 for pick-up outside of shuttle hours. However, according to the hotel information, it should only be IDR 35,000.
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