"I chose this hotel because I saw reviews on various platforms stating that sauna facilities were available. I am looking for hotel/s with Sauna !! My real intention. Compared to other hotels with saunas, the price here was very reasonable given the luxurious facilities and surroundings, which made me choose this hotel. However, I was quite disappointed when I arrived and asked the reception, only to find out that the spa and sauna services had long been discontinued / are under renovation. I honestly don’t have any other reason to stay here.
That being said, I was very satisfied with the room. It was clean, 5-star standard, had a bathtub, the TV worked perfectly, and overall I was very excited and happy. The hotel facilities and environment were also beautiful and impressive – the lobby was elegant and exclusive, the lift area leading to the rooms was spacious and luxurious, the swimming pool was large and beautiful, the café was wide with delicious food, and paid spa services were also available.
To sum up, everything was beautiful and luxurious, and I was very satisfied – definitely a stay worth the money. The only downside was not being able to experience the sauna. That’s it. 4/5 stars. Tip top."
"The hotel is OK in general with friendly staff, but the building is old and requires some repair. Our room has a cracked wall and mold in the bathroom. The curtain has some stains and can benefit from a good wash. I asked to change the room due to the crack, and the staff showed me 2 other rooms with similar conditions (moldy bathroom, light cracks on the wall) so I chose to stay in the original room."
"The hotel stuff including housekeeper are kind, sweet, helpful and hospitality but what made me dissapointed is they used very old pillow it's already turned to white to yellow colour but when I asked to housekeeper they changed cleaner one for me and thank you for that."
"Just an okay place to crash. Not that great but not that bad. Could be better than expected. The location is great and lots of food outlets can be found nearby just by walking. Overall, a good place to stay."
"The building is new, so it's clean and nice, but it's in a somewhat awkward location. It's a five-story building and there's some road noise. If you're sensitive to road noise, please be aware of this."
"Welcome drinks are served when arriving
The first picture is the first room assigned with poor condition of curtain and dusty toilet due to maintenance work
The bathroom of second room was clogged end up have to use towel to absorb the overflow water
Breakfast well served"
"Everything was good except the plug point. I’ve been in batam so many time and dont have any problem with power socket. Apparently they still using 2 pin power socket. Even they also dont provide 3 pin plug adapter. And i have to walk to nearest hardware to find travel adaptor by myself. I hope they will fix this problem and tourist dont have to worry abt this anymore. I would like recommend this hotel to my other family and friend. Clean, comfortable and affordable🥰👍🏻"
"I had a wonderful stay at these apartments. The atmosphere was peaceful and very clean, which made me feel comfortable and relaxed from the moment I arrived. The scent in the lobby was fresh and pleasant — a lovely detail that made a great first impression. The staff were incredibly kind and welcoming, always ready to help with a smile. Overall, it was a great experience and I would definitely come back again. Highly recommended!"
"Great place, quiet, excellent staff, friendly black cat too🐈⬛️
The place has no lift, but everything was accessible.
They have a good terrace and a rooftop. Can smoke as well and bring your takeaway food to eat, with tables and chairs & enjoy your meal under the calm 🌃🌇🌙 🌟 🤩
The address is a little confusing when you book Grab, indicate the hotel name to be sure and you will see it by the roadside..."
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9.2/10
Great
GGuest UserClean room and toilet.
Water pressure is good. Air-conditioning is okay but at night is abit stuffy. Air-con seems to be controlled but still acceptable..
Bed is comfy and there is 2 pillows. Cons is that
grabfood driver is not allowed to enter. They have to park at the guard house and walk in or we have to walk out..hope they can allow them to come in nearer to the main entrance.
Will stay here again.
AAnonymous UserOne of the longest standing 5 star hotel in Batam.
View is of greenery - facing the golf course. Gorgeous.
Hotel was running full, friendly reception officer Finy, offered me a deluxe room with twin beds, balcony golf course view. My original booking was standard room king bed.
Shuttle buses at certain timings to Grand Batam
Mall and Nagoya Hill.
Gym was well equipped.
I saw the Sauna and yoga area at level 10
One thing to note- the sun is overhead in the morning.
So the pool does not get sun as it is blocked by hotel building( until around 1015am) . In the afternoon there is chance of sun.
The area where the cafe is gets morning sun.
Cafe Luminal next to the hotel served coffe roast from starbucks .not a major starbucks coffee fan so I had watermelon juice instead.
Cafe’s environment was great for remote working as there were many charge points.
Overall a pleasant stay.
AAzy AbdullahSaw this and it's amenities and felt it was the best for me and my 3 kids. Decided to try this out didn't realize it was further than I'm usually used to.
We arrived in the evening but was greeted by a cheerful receptionist.
Please note there is a 1 mil rupiah deposit. I wasn't prepared for this so I thought to give this a heads up for future booking awareness.
The place was alittle hard to spot from the main road ( there was no signage) but it's landmarks are Cubezone and Ria.
Note, there is a laundry service across the road please expect 1-2 days. Express service is 1 day
The entrance is a dainty little walkway like a secret hideout into a cactus garden that somehow transports you to what looks like Bali crossed with New Mexico feels.
A small but clean pool, well maintained. They have dining table and benches outside for a chill out vibe. There's also a BBQ space where you can engage in their BBQ rental (provides charcoal n pit) with a ceiling fan n sink for your convenience and comfort.
Area is nice and spacious. Once again I just emphasize, they keep it very clean.
The place it seems is 6 container villas surrounding the garden n pool. Which is perfect if you plan to have a big group in.
Inside there's a basic kitchenette with a fridge, pot, kettle.
There were 2 rooms. Both equipped with bathrooms and tvs. Ac was perfection.you don't have to worry about the heat. It's so nice and cold. Makes you wanna just not get out of bed.
The wifi was laggy alittle, didn't bother us as we had local data but it wasn't so nice to be watching a movie and gettin disrupted.
TV is equipped with YOUTUBE and Netflix. Pretty awesome to keep the kids occupied.
Be warned they have live bands that play music till 1-2 am in the morning. Definately didn't expect that but it didn't bother us so much. Once again, another heads up.
Pool is open from 7am to 9pm.
Its also a 15-20mins drive to Nagoya. We normally do Grab roughly about 60-70k.
The host has their number in the welcome print and responds pretty fast if you need to enquire on anything.
Overall, the place is pretty charming and despite it being alittle far from massages n karaoke, I think I found a new go to place. Certainly looking forward to be back.
JJacky PhangI had a pleasant stay at this hotel recently. The buffet breakfast was one of the highlights – it offered a wide variety of selections to suit different tastes and made for a great start to the day. The facilities were well-maintained and added to the overall comfort of the stay. The location is also excellent, being just next to the jetty, which made traveling and exploring the area extremely convenient. Overall, it was a comfortable and enjoyable experience, and I would gladly stay here again. Look at the photo attached from the view out from the hotel! Nice place!
AAnonymous UserBooked Superior Queen Room with windows and requested high floor however receptionist gave me level 2 corner room with no window. Went back to the counter and request for change of room both receptionists expression knew they give me the wrong room and though I won’t be fussy about it. Their attitude and service was so bad. There is no mini fridge and hair dryer in the room too. The room is not soundproof can hear people talking at the lobby and loud closing door.
But location was good. Very near Nagoya hill mall and other cafes. Affordable price too. Might consider book this hotel again if going back for short trip.
GGuest UserFirst and foremost.
The location is very convenient.
The Environment was super clean and cosy.
The staff are very professional / friendly / polite and helpful.
The management gave me a birthday surprise after my breakfast and served with a birthday cake. (See photos)
The staff sang birthday songs in the restaurant. It's awesome and gladly appreciated.
Thanks to management and staff .
Tumps up for the management and staffs .
Will definitely recommend my friend to this hotel and of course will use Trip.com for their next traveling plan.
AAnonymous UserOverall,I had a pleasant stay at the apartment. The room was quite spacious,clean and comfortable providing everything I needed to unwind after a long day. The atmosphere was relaxing and it felt like good value for the quality provided. I really enjoyed the night with my partner. It left us with sweet memories. Amenities and facilities are all accessible with the apartment itself.
IIzwan SyazaniThe owner said Tv had only netflix and youtube. And no Netflix account. But when i adjust the antenna. There's normal tv channel available. She wont entertain calls. Only whatsapp test. Hate this type of people
GGuest UserSmall living room. The heater not hot but we are ok with cool water to bathe. We enjoy our night watch Netflix. The apartment has a mall but only 1 cafe and few shops. The area outside has only 1 hotpot available and a cafe. We walk out to the morning bakery about 7min away took a grab back apartment at around 20000 rupiah. We also took a grab car to maha temple for 4of us at idr22000. I can see the mosque that is at the batam center. Better prepare own hair shampoo and conditioner. 2queen and 1 mattress on floor available. Morning can hear the prayers. We also order grab food as we are jus lazy to go out at night. The place is really near city center by grab. Room is clean. No toilet roll and no guardian in mall. High floor with Seaview.
李李The hotel is affordable. A taxi ride from Batam Center will soon cost 50,000 rupees. The customer service is very polite. The breakfast was ordered for a breakfast roll of 30,000 rupees and told me to eat at the coffee shop next door. Know if it's delicious. In fact, there are also eating around, you do n’t have to worry about the breakfast. The basic facilities of the room and the fan are not on. It is not very quiet. It is recommended to set a room with a window. I can only use my own traffic. Everything else is ok
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What is the average price of hotels in Batam Center for this weekend?
The average hotel prices in Batam Center for this weekend are as follows: 3-star hotels: SAR 213 4-star hotels: SAR 414 5-star hotels: SAR 917
What is the average price of hotels in Batam Center on weekdays?
On average, weekday hotel prices in Batam Center are: 3-star hotels– SAR 192 4-star hotels– SAR 364 5-star hotels– SAR 887