I very enjoyed staying here and feel bad that I booked only 1 night, I should have booked longer than 1 night The hotel concept is like farm stay, we have many activities to do such as feeding animals here (sheeps, deers, donkey, horse and dogs) Very suitable for who would like to relaxed at the hotel, this hotel make me dont want to go out to do anything except staying here. Very fun and good experiences here Also, the food at the hotel restaurants is very delicious. Dogs here very cute and huggable I would like to come back again during winter, it would be so fun and enjoyable

Shangri-la Hotel in Diqing district in Xianggelila city has beautiful ambience. In my hotel package, they also provides free experience on traditional clothes trying and phototaking, buttered tea making, and oxygen bar. Special thanks to the hotel staff 和华 with her warm hearted services on arranging free pick-up from /drop-off to train station, one-day tour around 那帕海 and sharing her own stories as a 纳西族 mum.

We only stayed at this hotel briefly as our train back to Kunming was scheduled early in the morning at 10am, but the experience was truly pleasant. The service was excellent — the staff picked us up and even sent us to the railway station the next day, helping with our bags every step of the way. Upon arrival, they gave us a helpful briefing on what to do and what to avoid due to the higher altitude, which was thoughtful and informative. They also kindly recommended places to visit at night and shared several halal restaurant options when we asked — very helpful for Muslim travelers. Our room was located near the ancient road, but it was surprisingly quiet and peaceful. We also noticed that this hotel seems to be quite popular with Malaysian guests, which made it feel even more familiar and welcoming. Overall, we were very happy with our stay and appreciate the warm hospitality, even if it was just for a short time.

I have an amazing time even with all communication with the hotel had to be done via WeChat for translation. I suspect the hotel and the surrounding were not damaged by the fire as it remains in ******* style. There were many places to take photo in the surrounding area. The place is well equipped and well maintained. The staffs were nice people and ready to serve. They even arranged pick up on the day I arrive at the old town entrance and airport transfer for me on the my departure.

Although I have stayed in many hotels and B&Bs before, this is my first time staying in a high altitude area. I have a lot to say, not only want to write a good review for the B&B, but also want to write a thank you letter to the B&B. I booked the B&B about a month before the trip. We had very good expectations for Shangri-La's Old Classmates Travel & Hotel, but I didn't expect that it would be very touching even before our high-speed rail arrived at the station, which was far beyond imagination. The boss is a very kind uncle with a good temper and even no temper. He will wait for us at the high-speed rail station half an hour before we arrive. After we arrive, there are other sisters who will help us take all the luggage to the B&B to check in. A sister who is like a housekeeper took us to visit the reserved room and carefully introduced all the features and facilities inside. She even taught us how to use the shower in detail several times. What's more unimaginable is that she also wears shoe covers. The sister who helped us with the luggage took my heavy suitcase and waved to me to go up the stairs first, and she followed behind. This is really ”Japanese service”! During the visit, the housekeeper also helped us turn on the purple light of the smart toilet, the electronic fireplace, the oxygen supply device, etc., even if I had some small problems late at night, they were patient enough to answer our questions. Several of us love to shop and often go in and out, but every time! They saw us before we entered the store, and then stood up and waved to us with a smile. They also asked us if we wanted to eat rice noodles or porridge for breakfast. One of my classmates was not in good health and could not eat too much oil. They would also adjust according to our situation. There was also butter tea in breakfast, which was obviously a reduced-oil version specially prepared to adapt to the taste and physical condition of us outsiders. The breakfast was also very rich. Several sisters could even accurately report who lived in which room and when we came back. Not long after we came back to rest, a sister came to give us afternoon tea, and it was available every day. The medicine bag for foot bath was also updated every day! ! ! Especially when I suddenly fell ill one night, the boss drove us to the hospital late at night. He was very emotional and told me, ”The hospital is almost there, it's okay, just breathe oxygen and get an injection and you'll be fine.” We left the high-speed train very early that day, and the boss came to see us off very early. The sister in the homestay also helped us prepare breakfast and souvenirs for the next day the night before. It was very rich and delicious. Thank you very much for your careful care these days. This is my first time in Tibet. I was moved by the simple folk customs here. Everyone is so gentle, kind and humble. There is no class flavor. They live their slow life quietly. Even in the ancient city with serious traffic jams, all drivers can wait patiently. There is no horn sound, no quarrel, only laughter and the smell of food coming from the store. I like the city of Shangri-La very much, the people here, the food here, the attractions here, and the animals here. I hope I can have a chance to come next time! The homestay is very clean and comfortable to live in! Recommended to everyone ❤️Finally, thank you again for taking care of me during my illness, thank you☀️☀️☀️I hope the boss, housekeeper, front desk lady and all other B&B staff will be successful💐

We started our journey from KUNMING to Dali and from DALI to LIJIANG, LIJIANG to SHANGRILA. This hotel provided us the warmest welcome. Super pleasant and helpful staffs that provided excellent services. Room is clean and floor heater is provided. Although the hotel is under some minor renovation but nothing much to be affected. We are so suprise that the hotel have a 360 degrees roof balcony. Excellent overview of whole SHANGRILA no matter day or night. Breakfast is delicious serve with porridge, bread toast, eggs omelet, and coffee. We are 100% satisfied and happy to stay there. We believe that after the renovation, the hotel will be more gorgeous. Keep up good job mate, thank you for your warmest hospitality. Very much appreciate. All the best in future. Take care. Cheers 😀👍

The view from the room I stayed in was invincible, and the panoramic window had a wide field of vision. I could see the healing Napahai by lying on the bed and asking Xiaodu to open the window. I had only booked one night, but I stayed for two more nights immediately after arriving. The price was very cost-effective. The boss lady prepared breakfast every day, and cooked hot yak milk was delivered to the room in the evening. The taste was very different. I drank it all up. It was a very good experience! There were also two friendly dogs, and we also took one of the Samoyeds for a walk. By the way, you must climb up the back mountain of the hotel to see the scenery, it is super beautiful!!!

Stay was made memorable with the service - their little touches go a long way; the design of the hotel - combines culture & experience; the room - well maintained & clean with thoughtful amenities. Glad I chose this hotel (besides the convenient location), is the best part of my trip!

My husband and I had such a relaxing stay at this hotel. It’s outside the city, which was perfect for us—quiet, serene, and away from the hustle. But heads up: if you’re planning to shop often in Dukezong, this might be a bit far for you. For us though, the peace and quiet were exactly what we needed! Wish we had more time in Shangrila. One of the highlights: Bonfire nights with marshmallows! We missed the fireworks, but sitting around the fire, singing with other guests was so much fun. Such a unique and heartwarming experience! Shoutout to the driver and butler — they were super responsive, from pickups to making sure everything ran smoothly. Breakfast was delicious, great way to start the day. The hotel animals were adorable! I’ve never been this close to a deer before—such a cool little surprise. Will definitely come back here again.

Hotel is a bit away from the ancient town and basically anything. However, and it’s a big however, you are getting the view and experience of a lifetime. The mountains, the pets, the experiences the accommodation offers is unmatched. The service and the accommodation itself is exceptional. Everyone was welcoming and smiling and always trying to accommodate us. The rooms: beds were comfortable, toilet is the automated ones love love love!, projector experience, the view, I cannot fault this place and I would come back again if I’m at shangri la. My kids loved the pets experience!